LIC of India Cleaning, Sanitation & Disinfection Services Tender Patna Bihar 2026 ISM/Service Standards
Progress
Key Highlights
- • Local presence requirement: Service provider office must be located in the consignee state (Bihar).
- • Contract flexibility: Quantity/duration may be increased up to 25% during and after contract award.
- • Payment & EMD options: EMD via RTGS/online or Demand Draft; DD payable at Patna; post-award DD/PBG accepted as security.
- • Escalation matrix: Required for service support with direct telephone numbers.
- • SOW/ATC attachments: Separate documents detailing scope of work and terms, to be viewed by bidders.
- • No BOQ items listed; scope focuses on general cleaning, indoor sanitation, and disinfection services.
Tender Overview
Organization: Life Insurance Corporation of India (LIC) – Department of Financial Services, procuring Cleaning, Sanitation and Disinfection Services for offices in PATNA, BIHAR (PIN 800001). Estimated value: ₹9,000,000. Category covers General Cleaning (sweeping, mopping, dusting) and Indoor sanitation for office/institutional settings. Unique terms include contract quantity/duration adjustments up to 25%, and requirement for local service office in the consignee state. No BOQ items reported; SOW attached separately. This tender demands robust service support and a formal escalation framework, with alternative EMD payment routes.
Technical Specifications & Requirements
- Service scope: Cleaning, sanitation and disinfection for office/commercial/institutional spaces in Patna, Bihar.
- EMD/Payment options: EMD via online RTGS/internet banking to LIC OF INDIA DO-1 A/C II, or Demand Draft payable at Patna; proof of online transfer or DD must be uploaded. Post-award, performance security may be provided as DD or PBG per GeM GTC.
- Service continuity: Office of service provider must be located within the consignee state; escalation matrix required for service support with telephone contact details.
- Contract flexibility: 25% scaling of quantity or duration permissible during award/issuance.
- Documents & submission: Hard copy to be delivered within 5 days of bid end/opening; submission of scanned proof for online payments; OEM/authorizations may be required.
- SOW/ATC: Detailed Scope of Work and terms uploaded as separate attachments.
Terms, Conditions & Eligibility
- EMD and security: EMD submission via RTGS/DD; performance security via DD or PBG post-award.
- Contract adjustments: Buyer may increase scope by up to 25%; service provider must accept revised quantities/durations.
- Sub-contracting: Prohibited without prior written consent; ultimate liability remains with the original bidder.
- Delivery & support: Local presence in Bihar; escalation matrix for service support must be provided.
- Documentation: GST, PAN, experience certificates, financials, and technical compliance documents typically required; refer to Terms and ATC for full list.
Key Specifications
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Service category: Cleaning, sweeping, mopping, dusting, and indoor disinfection
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Estimated contract value: ₹9,000,000
-
Delivery/location: Patna, Bihar (office/institutional spaces)
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EMD submission routes: RTGS/online or DD; proof to be uploaded
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Local service office requirement: within Bihar
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Escalation matrix: mandatory for service support
Terms & Conditions
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Quantity/duration adjustment up to 25% at contract issue and execution.
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Sub-contracting allowed only with prior written consent; ultimate liability remains with bidder.
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Payment terms align with EMD/DD/PBG options and GeM GTC compliance.
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Delivery of hard copies within 5 days of bid end/date; post-award hard DD to LIC if used as security.
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Service provider must maintain an in-state office; escalation matrix required.
Important Clauses
Payment Terms
EMD or security via RTGS/DD; post-award performance security may be DD or PBG per GeM guidelines; bidder must upload proof of online transfer with bid.
Delivery Schedule
Hard copy security and bid documents to be delivered within 5 days of bid end/opening; service commencement timeline to be defined in SOW.
Penalties/Liquidated Damages
LD/penalty framework is expected as per standard terms; exact rates to be specified in the ATC/SOW.
Bidder Eligibility
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Must have an eligible office within Bihar to fulfill service obligations
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Proven experience in cleaning and sanitation contracts for offices/institutions
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Ability to provide EMD via RTGS/DD and comply with GeM GTC security requirements
Tender Data
Bid Details
Quantity
16624
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
100
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Residential; General Cleaning (Sweeping, Mopping, dusting); Indoor
Advisory Bank
AXIS BANK LTD
ePBG Percentage
3%
ePBG Duration (Months)
24
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Rananjay Kumar Singh | 800001,LIC OF INDIA, DIVISIONAL -1,FRASER ROAD, PATNA | Patna | Bihar | 800001 | 16624 | - | Frequency in each cycle : 2 Number of working days in a month : 22 Number of cycles during Contract Period : 528 |
Authority Records
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Documents 8
GeM-Bidding-9870525.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates from similar cleaning/sanitation projects
Financial statements for last 2-3 years
EMD submission proof (RTGS/DD) or online payment receipt
Technical bid/compliance certificates (as applicable)
OEM authorization (if applicable)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for LIC of India cleaning services in Patna?
Bidders should prepare EMD via RTGS or DD, upload online payment proof, and submit GST, PAN, experience, and financial documents. Ensure local Bihar office presence and compliance with GeM GTC. Review ATC/SOW attachments for exact scope and escalation procedures, and attach OEM authorizations if required.
What documents are required for LIC cleaning tender in Patna?
Required documents include GST certificate, PAN card, 2-3 years financials, experience certificates for similar projects, EMD proof (RTGS/DD), technical bid/compliance certificates, and any OEM authorizations. Hard copies may be requested within 5 days of bid end date.
What are the essential eligibility criteria for Bihar cleaning tender?
Eligibility includes a Bihar-based service office, prior experience in office cleaning and sanitation, ability to submit EMD via RTGS/DD, and compliance with GeM GTC for security deposits. Bidder must demonstrate financial stability and provide relevant certifications.
What are the payment terms for LIC India sanitation contract?
Payment terms align with EMD/DD/PBG submission; EMD may be paid online or via DD; post-award, performance security can be DD or PBG. Ensure bid includes transaction proof and that payments follow GeM guidelines for office cleaning contracts.
What is the contract quantity variation allowed in this tender?
The buyer may increase contract quantity or duration by up to 25% at the time of contract issuance, and the bidder must accept revised quantities or durations. This applies to lumpsum-based service contracts with consent for scope expansion.
Where can I find the SOW and ATC for Patna LIC tender?
SOW and ATC documents are uploaded as separate attachments in the tender portal. Bidders should view and align their bid with the Scope of Work, escalation procedures, and service-level requirements outlined there.
What is the location and service scope of this LIC cleaning tender?
Tender location is Patna, Bihar, with services covering general cleaning (sweeping, mopping, dusting) and indoor sanitation/disinfection for LIC offices. The contract entails ongoing office cleaning support and standard service delivery within the consignee state.
How to submit EMD via RTGS for LIC India cleaning bid?
Submit EMD through RTGS to LIC OF INDIA DO-1 A/C II, account 914020016574009, IFSC UTIB0000142, Axis Bank Patna. Upload scanned proof of transfer with bid, and include bid number and bidding entity in transaction details for traceability.