Indian Army Department Of Military Affairs Service Tender 2025 - 143000 Budget, 25% Clause, Toll-Free Support

Tender Overview

The opportunity is issued by the Indian Army under the Department Of Military Affairs for a Custom Bid for Services with an estimated value of ₹143,000. The tender involves provision of a service contract, with no itemized BOQ listed. Key terms include a potential quantity/duration adjustment of up to 25% at contract issue and a mechanism for excess settlement allowing additional charges up to a defined percentage. Bidders must demonstrate financial stability and provide required certifications; service support must be accessible via a dedicated toll-free number, and the provider’s office must be located in the consignee state. Past project experience must be evidenced through contract copies, invoices, or client execution certificates. The procurement emphasizes compliance, availability, and ongoing support as critical differentiators.

Technical Specifications & Requirements

• Estimated value: ₹143,000.
• BOQ items: Not provided (Total Items: 0).
• Standards/Certifications: Not specified in the data; bidders should ensure regulatory compliance and supply chain legitimacy.
• Delivery/Support: A dedicated toll-free support line must be available; service provider office must be in the consignee state; invoices may include excess settlement charges up to the percentage defined in the agreement.
• Experience evidence: Acceptable proofs include contract copies with invoices, client execution certificates, or third-party notes validating prior work.
• Flexibility clauses: Quantity/duration may be adjusted up to 25% at contract issue and again up to 25% post-issuance.
• Financial sustainability: Bidder must upload an undertaking regarding financial standing and avoid liquidation or bankruptcy.

Terms, Conditions & Eligibility

• EMD/Financial security: Explicit EMD amount not disclosed; bidders must meet financial standing requirements and provide undertakings.
• Delivery & timeline: No explicit delivery dates provided; terms emphasize timely service and adherence to contract adjustments.
• Documents: Upload required certificates and documents specified in Bid Document, ATC, and Corrigendum; ensure all items are submitted.
• Support & presence: Dedicated toll-free service line; local office presence in the consignee state supported by documentary evidence.
• Past experience: Acceptable proofs include contract copies with invoices, execution certificates, or third-party release notes demonstrating prior similar engagements.
• Penalty/Warranty: No explicit LD or warranty terms disclosed in the data; bidders should align with standard government service contract practices.