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Western Railway Manpower Outsourcing Tender Indore MP Data Entry Operator Skilled Services 2026

Bid Publish Date

08-Aug-2026, 1:45 pm

Bid End Date

09-Sep-2026, 3:00 pm

EMD

₹1,53,850

Value

₹76,92,573

Progress

Issue08-Aug-2026, 1:45 pm
AwardPending

Key Highlights

  • • Explicit EMD amount: ₹153,850 and FDR submission option
  • • Quantity/contract duration can vary up to 50% at tender award or issue
  • • No BOQ items; service-based manpower outsourcing for skilled data entry
  • • Bid rejection threshold set at ₹7,672,972.47

Tender Overview

The Western Railway (Railways, Indian Railways) invites bids for Manpower Outsourcing Services on a per-man-day basis, targeting Skilled Data Entry Operators in Indore, Madhya Pradesh 452001. Estimated contract value is ₹7,692,572.46 with an EMD of ₹153,850. The scope focuses on providing trained manpower on a daily basis to meet railway data processing needs, leveraging the tender’s attached ATC and scope of work. A key differentiator is the contract variation clause allowing up to 50% increase or decrease in quantity or duration, subject to prior agreement. The tender emphasizes disciplined submission and compliance with GeM terms, with a window for submitting FDR-based security instead of a traditional PBG, and a requirement to deliver the original FDR within 15 days of award. This procurement targets bidders capable of scalable, reliable data-entry staffing aligned with Indian Railways operational standards.

Technical Specifications & Requirements

  • Category: Manpower Outsourcing Services for Skilled Data Entry Operator roles, priced on a per-man-day basis.
  • Estimated value: ₹7,692,572.46; EMD: ₹153,850.
  • Security: FDR-based security acceptable; original FDR delivery within 15 days post award; PBG alternative optional.
  • Variation: Up to 50% increase/decrease in quantity or duration allowed; requires bidder acceptance if amended.
  • Administrative: Refer to tender document for eligibility criteria and annexures; document review essential before bidding.
  • BOQ: No items listed; focus on service contract terms and performance expectations.

Terms, Conditions & Eligibility

  • EMD/Performance Security: ₹153,850; FDR allowed with pledge in bidder’s name; release requires endorsed back of FDR.
  • Contract variations: Buyer may adjust quantity/duration by up to 50%; consent required for lump-sum scope changes.
  • Rejection clause: bids at or below ₹7,672,972.47 will be summarily rejected; refer to ATC 2.6.3.
  • Documentation: Ensure submission of required GST, PAN, experience certificates, and financials per tender ATC; detailed annexures to be read before bid submission.
  • Delivery/Execution: Not explicitly stated; bidders must align to Indian Railways norms and BOQ scope as per tender documents.

Key Specifications

  • Manpower outsourcing for Skilled Data Entry Operator on a per-man-day basis

  • Estimated contract value: ₹7,692,572.46; EMD: ₹153,850

  • Security: FDR acceptable in lieu of PBG; must be pledged in bidder’s name

  • Delivery requirement: submit original FDR within 15 days of award

  • Variation rights: contract quantity/duration adjustable up to 50%

  • No BOQ items; refer to attached tender document for detailed eligibility

Terms & Conditions

  • EMD and FDR-based security submission are acceptable

  • 50% quantity/duration variation rights are granted

  • Bids below ₹7,672,972.47 will be rejected per ATC

Important Clauses

Payment Terms

Not specified in summary; EMD and FDR security required; payment terms to be per GeM/GTC and ATC

Delivery Schedule

No explicit delivery date; staffing must align with railway schedule and scope in tender documents

Penalties/Liquidated Damages

Not detailed here; penalties may be defined in the tender ATC and scope of work

Bidder Eligibility

  • Experience in providing manpower outsourcing services (skilled data entry roles)

  • Demonstrable capability to mobilize staff in Indore, MP

  • Financial stability and GST compliance with valid registrations

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Authority & Contact

Organization

Western Railway

Department

Indian Railways

Office Name

Western Railway

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

60 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Manpower Outsourcing Services - Man-days based - As per tender document; Skilled; Data Entry Operator

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

14

Delivery Details

Delivery Locations

1

Delivery Cities

Indore

Delivery Pincodes

452001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Nitin Yadav452001,Railways indoreIndoreMadhya Pradesh4520011-1143.64 Estimated number of overtime man- hours during contract period : 0 Per hour charges for Overtime Man- hours exclusive of GST : 0

Authority Records

MINISTRY OF RAILWAYS

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-9729309.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 6

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar manpower outsourcing projects

4

Financial statements or turnover proof

5

EMD documentation (online payment receipt or DD)

6

Technical bid documents and compliance certificates

7

OEM authorizations (if applicable) and project-specific certifications

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for the Western Railway data entry outsourcing tender in Indore?

Bidders must submit GST, PAN, experience certificates, and financials, along with EMD of ₹153,850. FDR-based security is allowed; original FDR must reach within 15 days of award. Ensure acceptance of the 50% variation clause and review the attached ATC and scope before submission.

What documents are required for this Indore tender data entry staffing?

Submit GST registration, PAN, company and turnover proofs, relevant experience certificates for similar outsourcing, technical bid, EMD submission evidence, and any OEM authorizations if applicable. Ensure FDR details if using security instead of PBG as per ATC.

What are the key financial thresholds for this manpower contract?

Estimated value is ₹7,692,572.46 with EMD ₹153,850. Bids equal to or below ₹7,672,972.47 will be rejected per ATC. FDR can be used as security; ensure bank endorsement and delivery of the original FDR within 15 days.

What is the contract variation policy for quantity and duration?

The buyer may increase or decrease the contract quantity or duration by up to 50% at issue and up to 50% after award, requiring bidder acceptance of revised scope. Lump-sum changes require consent as per attached ATC.

What standards or certifications are required for staffing?

While explicit standards are not listed, bidders should align with Indian Railways staffing norms, submit compliant data entry staff credentials, and provide any applicable ISO or QA documentation as per tender annexures.

What is the delivery timeline for security documents after award?

Submit the original FDR within 15 days after award; scanned copy of FDR is uploaded in place of PBG per GeM GTC, with the hard copy delivered to the buyer.

Where can I find the detailed eligibility criteria for this tender?

Refer to the attached tender document and ATC within the GeM portal; the document includes scope, annexures, and explicit eligibility criteria. Read the scope of work and 2.6.3 clause for rejections before bidding.

What is the location and category for this tender in 2026?

Location is Indore, Madhya Pradesh; category is Manpower Outsourcing Services on a per-man-day basis for Skilled Data Entry Operators, as part of Western Railway procurement.