Customized AMC/CMC for Pre-owned Products - CCTV SURVEILLANCE SYSTEM; ASSORTED; Comprehensive Maint
Lic - Life Insurance Corporation Of India
ALIGARH, UTTAR PRADESH
Bid Publish Date
21-Jun-2026, 8:33 pm
Bid End Date
01-Jul-2026, 9:00 pm
Location
Progress
Quantity
64
Bid Type
Two Packet Bid
The Prisons Administration And Reforms Department, Uttar Pradesh invites bids for a Customized Annual Maintenance Contract (AMC/CMC) focused on Repairing and Troubleshooting of existing CCTV surveillance systems, specifically for pre-owned equipment. The engagement is structured as a quarterly AMC with the possibility to extend or modify scope by up to 50% per the buyer’s conditions, and may adjust contract value accordingly for lumpsum service work. A local service provider office within the state is mandatory to participate, supported by documentary evidence. This procurement targets Etawah, Uttar Pradesh, and emphasizes timely, in-state service delivery for critical security infrastructure.
Product/Service: Customized AMC/CMC for pre-owned CCTV surveillance system repair and troubleshooting
Scope: Annual maintenance contracted as quarterly engagements with the possibility to expand the scope by up to 50% at issuance and post-issuance
Location requirement: Service provider must have a registered office in Uttar Pradesh; documentary proof required
Delivery/Response: Onsite fault rectification and remote diagnostics for existing CCTV infrastructure
BOQ: Not populated; scope inferred from AMC/CMC terms
Quality/Compliance: Demonstrate capability to service pre-owned CCTV systems; no explicit ISI/ISO standards specified in tender data
EMD/financials: Not specified within provided data
Delivery: Quarterly AMC with up to 50% scope expansion allowed
Documentation: Proof of local service presence within Uttar Pradesh required
Not explicitly defined in data; bidders should expect standard AMC payment practices upon service delivery milestones.
Quarterly AMC cadence; potential scope expansion up to 50% at contract issue and post-issuance with vendor consent
Not specified; bidders should seek clarification on SLA-based penalties and response times in terms and conditions
Must have office/registered presence in Uttar Pradesh with verifiable documentary evidence
Experience in servicing CCTV surveillance systems, especially pre-owned equipment
Ability to provide quarterly AMC/CMC with capability for scope expansion up to 50%
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Repairing and Troubleshooting of Existing CCTV Surveillance System; - -; Annual Maintenance Contract (AMC); Quarterly; Yes
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
Lic - Life Insurance Corporation Of India
ALIGARH, UTTAR PRADESH
Indian Army
BAREILLY, UTTAR PRADESH
Indian Army
MATHURA, UTTAR PRADESH
Indian Air Force
JAMNAGAR, GUJARAT
Police Commissioners Office Rajkot
RAJKOT, GUJARAT
Tender Results
Loading results...
Discover companies most likely to bid on this tender
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about UTTAR PRADESH tender market
Bidders must present local UP presence, demonstrate CCTV maintenance capability for pre-owned systems, and be prepared for a quarterly AMC with potential 50% scope expansion. Ensure documentation proves in-state service capability and submit any required OEM authorizations if applicable.
Submit proof of UP address, company registration, GST, PAN, experience certificates for CCTV maintenance, financial statements, and any OEM authorizations. Provide documentary evidence of local service facility and qualified technicians for on-site support.
The contract uses a quarterly AMC cadence with potential to expand scope by up to 50% at contract issue and post-issuance. Ensure service-level expectations align with fault resolution and preventive maintenance schedules.
No explicit standards are listed in the data. Bidders should demonstrate CCTV system maintenance capability, remote diagnostics, and onsite troubleshooting; consider ISO/quality management or vendor-specific service certifications if available.
Scope expansion is permitted up to 50% at the time of contract issuance and again up to 50% post-issuance, with the service provider’s consent as per the clause in the Terms and Conditions.
Provide documentary evidence of a local service office in Uttar Pradesh, including address proof, contact details, and technician rosters to support onsite repair and troubleshooting capabilities.
Scope centers on repair and troubleshooting of existing, pre-owned CCTV surveillance systems under AMC/CMC, including preventive maintenance, fault rectification, and remote diagnostics as part of quarterly service cycles.
Penalties or liquidated damages are not specified in the available data. Bidders should seek clarity on SLA penalties, response times, and service credits within the final terms and conditions.
N/a
📍 AZAMGARH, UTTAR PRADESH
Bharat Electronics Limited (bel)
📍 GHAZIABAD, UTTAR PRADESH
Indian Air Force
📍 COIMBATORE, TAMIL NADU
Indian Navy
📍 SOUTH GOA, GOA
Pdu Civil Hospital Rajkot
📍 RAJKOT, GUJARAT
Sign up now to access all documents
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS