Prisons Administration And Reforms Department Uttar Pradesh CCTV AMC Tender Etawah 2026 - Pre-owned CCTV Repair & Troubleshooting CMC
Bid Publish Date
21-Jun-2026, 8:33 pm
Bid End Date
01-Jul-2026, 9:00 pm
Location
Progress
Tender Overview
The Prisons Administration And Reforms Department, Uttar Pradesh invites bids for a Customized Annual Maintenance Contract (AMC/CMC) focused on Repairing and Troubleshooting of existing CCTV surveillance systems, specifically for pre-owned equipment. The engagement is structured as a quarterly AMC with the possibility to extend or modify scope by up to 50% per the buyer’s conditions, and may adjust contract value accordingly for lumpsum service work. A local service provider office within the state is mandatory to participate, supported by documentary evidence. This procurement targets Etawah, Uttar Pradesh, and emphasizes timely, in-state service delivery for critical security infrastructure.
Technical Specifications & Requirements
- Service scope: Repair & troubleshooting of existing CCTV surveillance system (pre-owned equipment) under AMC/CMC.
- Delivery/coverage: Office of the service provider must be located in the state of consignee (Uttar Pradesh) with verifiable documentation.
- Contract type: Quarterly AMC with option to increase scope up to 50% at contract issue and again up to 50% post-issuance for additional work under lumpsum terms.
- Standards and compliance: No explicit standards listed in tender data; bidders should demonstrate capability in CCTV maintenance, remote diagnostics, and onsite troubleshooting for existing systems.
- BOQ: No items available; scope derived from CCTV repair and maintenance requirements.
- Location: Etawah, Uttar Pradesh (206001) with a focus on local service availability and in-state support.
Terms, Conditions & Eligibility
- Quantity/duration flexibility: Option Clause allowing 50% increase in contract quantity or duration.
- Service availability: Office of Service Provider must be located in Uttar Pradesh; documentary evidence required.
- Documentation: Bidder must provide evidence of local presence and capability to service in-state CCTV systems.
- Sectional emphasis: AMC/CMC for pre-owned CCTV systems with quarterly cadence; no BOQ items defined.
- Language and clarity: Terms indicate flexible maintenance scope and service delivery expectations within the state.
Key Specifications
-
Product/Service: Customized AMC/CMC for pre-owned CCTV surveillance system repair and troubleshooting
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Scope: Annual maintenance contracted as quarterly engagements with the possibility to expand the scope by up to 50% at issuance and post-issuance
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Location requirement: Service provider must have a registered office in Uttar Pradesh; documentary proof required
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Delivery/Response: Onsite fault rectification and remote diagnostics for existing CCTV infrastructure
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BOQ: Not populated; scope inferred from AMC/CMC terms
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Quality/Compliance: Demonstrate capability to service pre-owned CCTV systems; no explicit ISI/ISO standards specified in tender data
Terms & Conditions
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EMD/financials: Not specified within provided data
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Delivery: Quarterly AMC with up to 50% scope expansion allowed
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Documentation: Proof of local service presence within Uttar Pradesh required
Important Clauses
Payment Terms
Not explicitly defined in data; bidders should expect standard AMC payment practices upon service delivery milestones.
Delivery Schedule
Quarterly AMC cadence; potential scope expansion up to 50% at contract issue and post-issuance with vendor consent
Penalties/Liquidated Damages
Not specified; bidders should seek clarification on SLA-based penalties and response times in terms and conditions
Bidder Eligibility
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Must have office/registered presence in Uttar Pradesh with verifiable documentary evidence
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Experience in servicing CCTV surveillance systems, especially pre-owned equipment
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Ability to provide quarterly AMC/CMC with capability for scope expansion up to 50%
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | BALAJI ENTERPRISES AND SUPPLIER Under PMA | 01-07-2026 20:16:30 | |
| 2 | BLUE EYE SECURITY SOLUTIONS Under PMA | 01-07-2026 01:02:10 | |
| 3 | ESTEEM360 ZONE PRIVATE LIMITED Under PMA | 29-06-2026 15:24:18 | |
| 4 | H L ENTERPRISES Under PMA | 27-06-2026 18:09:27 | |
| 5 | S.K. GROUP OF SECURITY SERVICES Under PMA | 01-07-2026 20:11:56 | |
| 6 | TRIMASYS CONTROL SOLUTIONS PRIVATE LIMITED Under PMA | 01-07-2026 17:24:00 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | H L ENTERPRISES Under PMA | Item Categories : Customized AMC/CMC for Pre-owned Products - Repairing and Troubleshooting of Existing CCTV Surveill | |
| L2 | S.K. GROUP OF SECURITY SERVICES Under PMA | Item Categories : Customized AMC/CMC for Pre-owned Products - Repairing and Troubleshooting of Existing CCTV Surveill | |
| L3 | BALAJI ENTERPRISES AND SUPPLIER Under PMA | Item Categories : Customized AMC/CMC for Pre-owned Products - Repairing and Troubleshooting of Existing CCTV Surveill |
Tender Data
Bid Details
Quantity
64
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Requirements
Min. Avg. Annual Turnover
4
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Repairing and Troubleshooting of Existing CCTV Surveillance System; - -; Annual Maintenance Contract (AMC); Quarterly; Yes
Authority Records
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Documents 6
GeM-Bidding-9500469.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for CCTV AMC tender in Etawah Uttar Pradesh 2026?
Bidders must present local UP presence, demonstrate CCTV maintenance capability for pre-owned systems, and be prepared for a quarterly AMC with potential 50% scope expansion. Ensure documentation proves in-state service capability and submit any required OEM authorizations if applicable.
What documents are required to participate in the Uttar Pradesh CCTV service tender?
Submit proof of UP address, company registration, GST, PAN, experience certificates for CCTV maintenance, financial statements, and any OEM authorizations. Provide documentary evidence of local service facility and qualified technicians for on-site support.
What is the delivery/maintenance cadence for the Etawah CCTV AMC?
The contract uses a quarterly AMC cadence with potential to expand scope by up to 50% at contract issue and post-issuance. Ensure service-level expectations align with fault resolution and preventive maintenance schedules.
What standards or certifications are required for this CCTV tender in UP?
No explicit standards are listed in the data. Bidders should demonstrate CCTV system maintenance capability, remote diagnostics, and onsite troubleshooting; consider ISO/quality management or vendor-specific service certifications if available.
When is the scope expansion allowed in the Etawah CCTV AMC tender?
Scope expansion is permitted up to 50% at the time of contract issuance and again up to 50% post-issuance, with the service provider’s consent as per the clause in the Terms and Conditions.
What is required to prove local service availability for UP-based bids?
Provide documentary evidence of a local service office in Uttar Pradesh, including address proof, contact details, and technician rosters to support onsite repair and troubleshooting capabilities.
What is the exact scope of work for pre-owned CCTV systems in this tender?
Scope centers on repair and troubleshooting of existing, pre-owned CCTV surveillance systems under AMC/CMC, including preventive maintenance, fault rectification, and remote diagnostics as part of quarterly service cycles.
Are there any penalties or penalties for non-compliance in this tender?
Penalties or liquidated damages are not specified in the available data. Bidders should seek clarity on SLA penalties, response times, and service credits within the final terms and conditions.