Indian Army Procurement North 24 Parganas Furniture & AV Equipment Tender 2026 ISO 9001

Tender Overview

The procurement is issued by the Indian Army, Department Of Military Affairs, for a broad furniture and AV equipment category in North 24 Parganas, West Bengal. The scope encompasses multiple product types, including wireless microphones, cooling towers, chairs, tables, video conferencing gear, DMX head beams, podiums, sofas, curtains, displays, audio systems, carpets, air curtains, and related accessories. The project references an EMD of ₹60,000 and a flexible quantity clause allowing up to 25% increment/decrement during contract execution. An ISO 9001 certification requirement for bidders or their OEMs is specified, signaling a quality-controlled supply chain. The at-a-glance tender setup indicates a multi-item procurement with 18 total BOQ entries, though item-specific quantities are not disclosed in the available data. The Organization emphasizes service support capabilities and mandatory documentation that demonstrates financial stability and operational readiness for defense procurement. Unique conditions include a formal escalation matrix for service support and a dedicated/ toll-free support line. The absence of technical specifications in the data makes the exact performance standards unknown; bidders should prepare to demonstrate compliance and delivery readiness across a diverse product set. This tender is location-specific and invokes a flexible delivery/option clause, highlighting dynamic procurement needs for the Indian Army’s functional spaces.

Technical Specifications & Requirements

• Item scope includes a wide range of furniture and AV gear: wireless mic systems, 2-ton tower AC, cushion chairs, tables, table tennis, air hockey, video conference cameras, DMX head beam lights, wooden podiums, sofas (two-seater & single), center/peg tables, curtains, digital displays, audio systems, audio mixers, carpets, air curtains, and related fittings.
• Standards/Certifications: ISO 9001 required for bidder or OEM; other standards not specified in the data.
• Quality & Delivery: No explicit performance specs provided; emphasis on ISO 9001 compliance and timely service support.
• Financials: EMD ₹60,000; no explicit estimated value of the complete list of 18 items disclosed.
• Delivery Scope: Option clause allows +/- 25% quantity variation with delivery timelines linked to the original delivery order date.
• Documentation: Bidders must prepare audited financials, GST, PAN, canceled cheque, EFT mandate, and service escalation details.
• Support: Dedicated toll-free service line and an escalation matrix required from bidders/OEMs.
• BoQ: 18 items; specific quantities not disclosed in the provided data.

Terms, Conditions & Eligibility

• EMD: ₹60,000 as security deposit for bid participation.
• Delivery Terms: Quantity adjustments permitted up to 25% during contract; delivery period extends proportionally with added time minimum of 30 days.
• Financial Health: Bidder must not be under liquidation or bankruptcy; an undertaking is required.
• Documents: Include PAN, GSTIN, cancelled cheque, and EFT mandate certified by bank; ISO 9001 certification for bidder or OEM.
• Service & Support: Bidder must provide a dedicated toll-free number and an escalation matrix for service support.
• Warranty & Penalties: Not explicitly stated in the available data; penalty clauses may exist in ATC documents.
• Bidder Eligibility: Must meet organization’s ATC terms and demonstrate capability to deliver a diverse suite of items to the Indian Army in West Bengal.