AIIMS Facial Steamer for Panchakarma Tender South Delhi - ISO Certified Manufacturer Requirement 2026

Tender Overview

All India Institute Of Medical Sciences (aiims) invites bids for the procurement of a Facial Steamer for Panchakarma in South Delhi, Delhi 110016. Estimated value: ₹545,000 with an EMD of ₹27,250. The tender demands an ISO-certified manufacturer and includes mandatory experience proofs with government/PSU or reputed private clients. Unique conditions include Make in India authorization, dedicated service support, and turnover criteria for both bidder and OEM. The procurement focuses on a high-quality skincare therapy device suitable for clinical Panchakarma use, with emphasis on compliance and post-sale service. Key differentiators include the ISO proof on demand and OEM turnover/experience requirements, plus a 3% performance security for rate contracts.

Technical Specifications & Requirements

• Category: Product information for facial steamer with auto low water cut off feature.
• Certifications: ISO Certified Manufacturer (proof to be submitted on demand).
• Delivery/Support: Dedicated toll-free service for post-sale support.
• Compliance: Make in India authorization certificate.
• Financials: Bidder and OEM must meet three-year average turnover criteria with audit/balance sheet evidence; if startup, use completed years post-constitution.
• Rate Contract terms: 3% performance security against each PO; demurrage at 0.5% per day if items rejected and not lifted within 48 hours.
• Other: The BOQ shows no items; however, all terms imply compliance with GeM GTC for rate contracts and order placement by the buyer.

Terms, Conditions & Eligibility

• EMD: ₹27,250; can be exempt for eligible MSME/NSIC (certificate to be enclosed).
• Experience: Submission of experience certificates for supplying similar medical/health devices to govt/PSU/reputed private orgs along with supply/purchase orders.
• Turnover: Minimum average annual turnover over the last three years; provide audited statements or CA certificate.
• OEM Turnover: OEM must meet the same turnover criteria; for bunch bids, the main OEM related to the highest bid value must qualify.
• Authorization & Support: Make in India authorisation; dedicated service/toll-free support; post-sale service compliance.
• Delivery & Penalties: 48-hour lift window for rejected items; 0.5% daily demurrage; potential destruction after one month.