Bid Publish Date
08-Oct-2026, 2:59 pm
Bid End Date
19-Oct-2026, 3:00 pm
EMD
₹1,40,184
Value
₹70,09,200
Location
Progress
The National Informatics Centre (NIC), under the Department of Electronics and Information Technology, National Capital Territory of Delhi, seeks qualified vendors to provide professional resources for application development and maintenance. The contract covers multiple roles: Senior Voice and Video Administrator (6+ years), Senior Video and Voice Operator cum Field Engineer (3+ years), Compute/Storage/Virtualization Specialist (3-6 years), and Server Administrator (3+ years). Estimated contract value is ₹7,009,200 with an EMD of ₹140,184. The engagement requires a local service provider presence in the consignees' state and adherence to service delivery norms. The award will consider manpower capability, payroll obligations, and the ability to meet lump-sum/variable scope terms with up to 25% fluctuation. Key differentiator includes compliance with at least partial in-house payroll and dedicated support infrastructure.
Roles and years of experience: Senior Voice & Video Administrator (6+ years), Senior Video & Voice Operator cum Field Engineer (3+ years), Compute/Storage/Virtualization Specialist (3-6 years), Server Administrator (3+ years)
Estimated contract value: ₹7,009,200; EMD: ₹140,184
Geographic requirement: Service provider office located in the consignee's state (Delhi)
Payroll obligation: 20% of manpower on vendor payroll for at least 1 year
Payment/compliance: Salaries paid by provider; submission of PF, ESIC; bank statements accompanying payments
Contract flexibility: up to 25% variation in quantity/duration; possible extension up to 6 months
EMD must be physically submitted by closing; vendor must have local office and escalation matrix
Manpower payroll obligations and statutory compliance are mandatory
Contract duration can extend up to 6 months with same terms and rates
Provider salaries paid first; claim reimbursement from buyer with PF/ESIC documents and bank statements
Service delivery aligned to staff deployment; possible 1 day leave per month per employee; quarterly reporting required
Not explicitly defined; performance-based SLAs likely; 25% scope variation allowed before and after award
Local presence with an office in the consignee state (Delhi)
Demonstrated payroll capability with 20% of staff on company payroll for at least 1 year
Experience in application development and maintenance roles with 3-6 year ranges
Ability to provide dedicated support contact (toll-free number) and escalation matrix
Compliance with PF/ESIC requirements and submission of relevant documents
Quantity
6
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
280
Experience Required
3 Year (s)
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Hiring of Professionals for Application Development and Maintenance - Development and related roles; Senior Voice and Video Administrator; 6 Years and above experience , Hiring of Professionals for Application Development and Maintenance - Development and related roles; Senior Video and voice operator cum field engineer; 3 Years and above experience , Hiring of Professionals for Application Development and Maintenance - Development and related roles; Compute, Storage, Virtualization, Specialist (between 3 Years and 6 Years Experience); 3 Years to 6 Years of experience , Hiring of Professionals for Application Development and Maintenance - Development and related roles; Server Admin; 3 Years and above experience
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
15
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110004
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Yogesh Kumar Agarwal | 110004,NIC Cell-Cabinet Secretariat,Rashtrapati Bhawan Mobile No:9717802586 | New Delhi | Delhi | 110004 | 1 | - | Number of months for which resource(s) needs to be deployed during contract period : 12 |
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GST registration certificate
PAN card
Experience certificates for all listed roles
Financial statements demonstrating turnover
EMD payment receipt or proof (physical submission)
Technical bid documents and compliance certificates
OEM authorizations (if applicable)
Payroll/proof of staffing for 20% on-roll requirement
PF/ESIC compliance documents
Office location proof in the consignee state
Escalation matrix and dedicated support contact details
Key insights about DELHI tender market
Bidders must prepare GST, PAN, experience certificates, financial statements, and EMD (₹140,184) in physical form; submit technical and compliance PDFs including payroll evidence of 20% on-roll staff for at least 1 year. Ensure local Delhi office proof and escalation matrix.
Submit GST registration, PAN card, experience certificates for each role, financial statements, EMD proof, technical bid documents, OEM authorizations (if any), payroll evidence (20% on-roll), PF/ESIC compliance documents, and proof of office in Delhi.
Eligibility includes 3-6 years for Compute/Storage/Virtualization and Server Admin roles, 6+ years for Senior Voice/Video Admin, local Delhi office, payroll obligations, dedicated support contact, and ability to handle 25% variation in scope with extension up to 6 months.
Salaries paid by the service provider first; claims reimbursed by NIC with PF/ESIC documentation and bank statements. No advance terms specified; detailed SLA and monthly billing cycles would be defined in the contract.
EMD amount is ₹140,184. It must be submitted physically before the bid closing date at National Informatics Center, CGO Complex, Lodhi Road, New Delhi 110003, along with other bid documents.
Roles include Senior Voice & Video Administrator (6+ years), Senior Video & Voice Operator cum Field Engineer (3+ years), Compute/Storage/Virtualization Specialist (3-6 years), and Server Administrator (3+ years). Each requires relevant domain expertise and local office presence.