GEM

National High Speed Rail Corporation Limited Procurement: All-in-One Desktops, Printers, Storage & Smart TV Tender Rajasthan 2025

Posted

25 Oct 2025, 10:54 am

Deadline

04 Nov 2025, 11:00 am

EMD

₹39,444

Progress

Issue25 Oct 2025, 10:54 am
AwardPending
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Quantity

29

Category

All in One Desktop

Bid Type

Two Packet Bid

Key Highlights

  • OEM/Authorized Seller requirement with India-based registered office for after-sales service
  • EMD amount clearly stated as ₹39,444; online RTGS/IM Banking payment option available
  • Delivery option clause allowing ±25% quantity variation during contract
  • Escalation matrix for service support mandatory from Bidder/OEM
  • 8-item BOQ across desktops, printers, storage devices, and peripherals
  • Online performance security submission and proof upload within 15 days of award
  • Import product condition requiring India-based after-sales support
  • NHSRCL payment details and beneficiary information explicitly provided
  • NO tender ID or dates disclosed in content to protect privacy

Categories 5

Tender Overview

National High Speed Rail Corporation Limited invites bids for a diversified procurement package including All in One Desktop units (white colour), Laser colour MFM printer, A4 BW Mono Laser Printer, Smart TV, 128 GB Pen Drive, 1 TB External SSD, and Portable Speakerphone. The tender lists 8 total items with unspecified quantities and an EMD of ₹39,444. The scope emphasizes OEM/authorized seller presence in India for imported products, and an online payment route for performance security via RTGS/Internet Banking to the NHSRCL account at HDFC Bank. Optional quantity adjustments up to ±25% are permitted, with delivery timing based on the original delivery schedule and extended periods. The buyer reserves extension and variation rights within contract terms, subject to minimum 30 days additional time. The procurement aims to ensure post-award service escalation matrices are available from bidders or OEMs. This tender presents a multi-product IT hardware bundle requiring clear OEM-authorized support channels in India and documented service escalation structures.

Technical Specifications & Requirements

  • Product categories include: All in One Desktop (white), Laser colour MFM printer, A4 BW Mono Laser Printer, Smart TV, 128 GB Pen Drive, 1 TB External SSD, Portable Speakerphone.
  • EMD: ₹39,444; method: online transfer; payment to NHSRCL account: 57500000079852, IFSC HDFC0000003.
  • OEM/Authorized Seller must have India-based registered office for after-sales service; provide certificate.
  • Escalation matrix for service support must be provided by Bidder/OEM; delivery period terms linked to original order and option clause apply.
  • 8-item BOQ with unspecified quantities; procurement requires compliance with buyer-specified delivery timelines and option-based adjustments.

Terms, Conditions & Eligibility

  • EMD/PBG: paid via online RTGS/Internet banking or PBG; successful bidder to upload proof within 15 days of award.
  • Delivery: delivery period starts from last date of original DELIVERY ORDER; additional time calculation applies with a minimum of 30 days.
  • Import products: OEM or Authorized Seller must have registered Indian office for after-sales support.
  • Payment terms: RTGS/online payment option available for performance security; contract number to be indicated in transfer details.
  • Service escalation: provide telephone escalation matrix; ensure post-sale support robustness.
  • The tender includes standard GeM terms and the buyer’s option clause to adjust quantities by up to ±25% during and after award.

Key Specifications

  • All-in-One Desktop (white)

  • Laser colour MFM printer

  • A4 BW Mono Laser Printer

  • Smart TV

  • 128 GB Pen Drive

  • 1 TB External SSD

  • Portable Speakerphone

Terms & Conditions

  • EMD ₹39,444; online transfer to NHSRCL via provided bank details

  • ±25% quantity variation permitted during/after contract at contracted rates

  • Import items require India-based OEM/authorized seller with service office

  • Delivery timelines anchored to last date of original order; minimum 30 days extension

  • Online performance security submission within 15 days of award

Important Clauses

Payment Terms

Performance security via RTGS/online payment; upload proof; contract number in transfer notes

Delivery Schedule

Delivery period begins after last date of original delivery order; option-based extension timelines apply

Penalties/Liquidated Damages

Not specified in data; standard GeM terms may apply; bidders should verify in ATC

Bidder Eligibility

  • Registered Indian office for imported products with after-sales support

  • Demonstrated experience in supplying ICT hardware and peripherals

  • Financial capacity to meet EMD and contract value requirements

Bill of Quantities (BOQ) 8 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 All in One Desktop Description1 8 pieces srmgrrs 30
2 All in One Desktop White colour Description2 1 pieces srmgrrs 30
3 Laser colour MFM printer Description3 1 pieces srmgrrs 30
4 A4 BW Mono Laser Printer Description4 7 pieces srmgrrs 30
5 Smart TV Description5 1 pieces srmgrrs 30
6 128 Gb Pen Drive Description6 7 pieces srmgrrs 30
7 1 TB External SSD Description7 3 pieces srmgrrs 30
8 Portable Speakerphone Description8 1 pieces srmgrrs 30

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar ICT hardware supply

4

Financial statements (latest audited/unaudited)

5

EMD submission proof (₹39,444) or online RTGS transfer receipt

6

Technical bid documents demonstrating product compliance

7

OEM authorization or Authorized Seller certificate

8

Service escalation matrix document

9

Proof of registered Indian office for imported products

Frequently Asked Questions

How to bid for NHSRCL ICT hardware tender in India 2025

To participate, bidders must submit GST, PAN, experience certificates, financials, EMD ₹39,444, OEM authorization, and service escalation matrix. Ensure online RTGS payment details are ready and verify the 15-day window to upload proof after award; comply with OEM requirements for imported items.

What documents are required for NHSRCL ICT tender submission 2025

Required documents include GST registration, PAN, experience certificates for similar supply, financial statements, EMD proof, technical bid, OEM authorization, and service escalation matrix. For imported products, provide India-based registered office proof; ensure online payment proof is uploaded within 15 days of award.

What are the delivery terms for NHSRCL ICT bundle tender 2025

Delivery starts from the last date of the original delivery order. The buyer may increase quantity by up to 25% and extend delivery time, with additional time calculated as (increased quantity ÷ original quantity) × original period, minimum 30 days.

Which standards and certifications are required for NHSRCL procurement 2025

Although explicit standards are not listed, bidders must provide OEM authorization and service escalation matrices; imported items require India-based after-sales service; verify if ISI or ISO certifications apply per item during submission and QMS documentation.

What is the EMD amount for the NHSRCL bid in 2025

The EMD amount is ₹39,444. Payment can be submitted online via RTGS to NHSRCL account number 57500000079852 with bank name HDFC Bank; provide contract number and seller name in transfer details and upload proof within 15 days of award.

How to handle OEM eligibility for imported products in NHSRCL tender

For imported items, provide an OEM or Authorized Seller certificate showing a registered office in India for after-sales service. Include documentation demonstrating service escalation contacts and Indian support capability to meet post-sale requirements.

What is the scope of items in the NHSRCL ICT tender 2025

Scope covers All in One Desktop (white), Laser colour MFM printer, A4 BW Mono Laser Printer, Smart TV, 128 GB Pen Drive, 1 TB External SSD, and Portable Speakerphone; BOQ lists 8 items with unspecified quantities, requiring bidders to prepare per-item technical bids.

When is payment processed after NHSRCL contract award

Payment terms align with GeM norms; after award, payment is processed per contract terms, with performance security method via RTGS/online. Ensure submission of required procurement documents and confirm delivery milestones to avoid payment delays.

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