Tender Overview
National High Speed Rail Corporation Limited invites bids for a diversified procurement package including All in One Desktop units (white colour), Laser colour MFM printer, A4 BW Mono Laser Printer, Smart TV, 128 GB Pen Drive, 1 TB External SSD, and Portable Speakerphone. The tender lists 8 total items with unspecified quantities and an EMD of ₹39,444. The scope emphasizes OEM/authorized seller presence in India for imported products, and an online payment route for performance security via RTGS/Internet Banking to the NHSRCL account at HDFC Bank. Optional quantity adjustments up to ±25% are permitted, with delivery timing based on the original delivery schedule and extended periods. The buyer reserves extension and variation rights within contract terms, subject to minimum 30 days additional time. The procurement aims to ensure post-award service escalation matrices are available from bidders or OEMs. This tender presents a multi-product IT hardware bundle requiring clear OEM-authorized support channels in India and documented service escalation structures.
Technical Specifications & Requirements
- Product categories include: All in One Desktop (white), Laser colour MFM printer, A4 BW Mono Laser Printer, Smart TV, 128 GB Pen Drive, 1 TB External SSD, Portable Speakerphone.
- EMD: ₹39,444; method: online transfer; payment to NHSRCL account: 57500000079852, IFSC HDFC0000003.
- OEM/Authorized Seller must have India-based registered office for after-sales service; provide certificate.
- Escalation matrix for service support must be provided by Bidder/OEM; delivery period terms linked to original order and option clause apply.
- 8-item BOQ with unspecified quantities; procurement requires compliance with buyer-specified delivery timelines and option-based adjustments.
Terms, Conditions & Eligibility
- EMD/PBG: paid via online RTGS/Internet banking or PBG; successful bidder to upload proof within 15 days of award.
- Delivery: delivery period starts from last date of original DELIVERY ORDER; additional time calculation applies with a minimum of 30 days.
- Import products: OEM or Authorized Seller must have registered Indian office for after-sales support.
- Payment terms: RTGS/online payment option available for performance security; contract number to be indicated in transfer details.
- Service escalation: provide telephone escalation matrix; ensure post-sale support robustness.
- The tender includes standard GeM terms and the buyer’s option clause to adjust quantities by up to ±25% during and after award.
