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Guwahati Municipal Corporation Social Media Agency Tender 2025 Assam - IS0/Content Creation & Campaign Management

Bid Publish Date

29-Dec-2025, 1:02 pm

Bid End Date

13-Jan-2026, 1:00 pm

EMD

₹50,000

Progress

Issue29-Dec-2025, 1:02 pm
AwardPending
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Quantity

12

Bid Type

Two Packet Bid

Categories 11

DIGITAL MARKETING RURAL DEVELOPMENT STATE SERVICE DELIVERY ADVERTISEMENT AGENCY PLATFORM SCALE AD AGENCY CAPACITY BUILDING ADVERTISE AGENCY SUPPLEMENTARY EDUCATION LIBRARY MANAGEMENT SYSTEM ADVERTISING AGENCY

Tender Overview

Guwahati Municipal Corporation invites bids for a Social Media Agency to deliver content creation, content response & moderation, campaign management, helpdesk support, basic reporting/analytics, and training in the GMC area of Guwahati, Assam. The estimated value is not specified; the EMD is ₹50,000. The contract allows a possible 25% change in quantity or duration at issue and post-issuance. The service must be delivered to the designated address in the Guwahati Municipal Area, with an escalation matrix for service support. This opportunity requires compliance with GMC’s ATC and SOW and may require an on-state service provider office. Emphasize clear governance, online/offline support, and robust reporting.

Key Specifications

  • Social media content creation & moderation

  • Campaign management and response/helpdesk support

  • Basic analytics reporting

  • Staff training and capacity building

  • Delivery location: Guwahati Municipal Area, Assam

  • EMD: ₹50,000; acceptable formats: FDR/DD/BC

  • Office must be located in Assam; documentary evidence required

Terms & Conditions

  • EMD ₹50,000 via FDR/DD/BC with submission proof

  • Office presence in Assam; service provider address proof

  • Contract quantity/duration may adjust ±25%

Important Clauses

Payment Terms

EMD payable as FDR/DD/BC; payment terms to be as per GMC ATC; verify SOW

Delivery Schedule

Delivery and onboarding within GMC area; on-site support and escalation matrix required

Penalties/Liquidated Damages

LD terms to be governed by GMC/GeM ATC; penalties for non-performance may apply

Bidder Eligibility

  • Office established in Assam with verifiable address

  • Experience in social media content creation and campaign management

  • Financial statements demonstrating stability; GST and PAN valid

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Required Documents

1

GST registration

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD proof (FDR/DD/Banker’s Cheque) or scanned proof

6

Technical bid documents

7

OEM authorizations (if applicable)

8

Escalation matrix for service support

9

Office proof in Assam

Frequently Asked Questions

How to bid for the social media agency tender in Guwahati 2025?

Bidders should meet Assam-based presence requirements, provide EMD ₹50,000 via FDR/DD/BC, upload proof of Assam address, submit GST and PAN, and attach OEM/partner authorizations if applicable. Ensure compliance with the GMC ATC and the SOW, and deliver an escalation matrix for service support.

What documents are required for GMC social media procurement in Assam?

Required documents include GST registration, PAN, valid financial statements, experience certificates in social media management, EMD proof (FDR/DD/BC), technical bid documents, OEM authorizations if any, and proof of Assam office location; ensure hardcopy delivery within 5 days after bid end.

What are the delivery requirements for content management and support in Guwahati?

Delivery scope is on-site in the Guwahati Municipal Area; bid winners must provide an escalation matrix, timely content moderation, and ongoing campaign management with weekly analytics; ensure service presence in Assam and submit documentary evidence accordingly.

What is the EMD amount and acceptable formats for GMC procurement in Assam?

EMD is ₹50,000 and can be submitted as FDR, DD, or Banker's Cheque in favor of Commissioner Guwahati Municipal Corporation; scanned proof must be uploaded and hardcopy delivered within 5 days post bid end.

What are the payment terms for the GMC social media contract 2025?

Payment terms align with GMC ATC; bidders should expect milestone-based payments following acceptance of deliverables; ensure compliance with the escalation matrix and provide clear invoicing tied to specified SLAs and reporting milestones.

What documents ensure eligibility for GMC Assam social media services?

Eligibility requires Assam-based office proof, GST, PAN, experience in social media campaigns, and financial stability; ensure OEM authorizations if employing third-party platforms and attach escalation contact details for service support.

How will contract quantity/duration adjustments be handled by GMC Assam?

The contract allows ±25% changes at contract issue and post-issuance; bidders must accept revised quantity or duration, and provide a plan showing scalability for content demand fluctuations within the specified range.

What is required to demonstrate service support readiness in Assam?

Provide an escalation matrix with telephone numbers, on-site service capabilities in the GMC area, and a documented service support workflow; include response times, escalation levels, and AMC considerations to ensure continuous availability.