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Kolkata Police Procurement of Entry/ Mid-Level Laptops & Desktops in Kolkata 2026 - ISM/Processor Specs & On-Site Warranty

Bid Publish Date

17-Jul-2026, 5:59 pm

Bid End Date

28-Jul-2026, 1:00 pm

Location

KOLKATA , WEST BENGAL
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Progress

Issue17-Jul-2026, 5:59 pm
AwardPending
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Quantity

63

Category

Entry and Mid Level Laptop - Notebook

Bid Type

Two Packet Bid

Categories 1

LAPTOP

Tender Overview

KOLKATA POLICE, under the West Bengal Home and Hill Affairs Department, seeks supply, installation, testing and commissioning of Entry and Mid Level Laptop - Notebook (Q2) and Entry and Mid Level Desktop Computer (Q2) in KOLKATA, WEST BENGAL - 700001. The tender covers hardware with factory pre-loaded OS, RAM expandability, SSD/HDD configurations, multiple PCIe slots, integrated webcam, audio, and monitor options as per BOQ items. Estimated value and EMD are not disclosed in the available data, but the scope includes training of operators and statutory clearances if required. A key differentiator is the broad hardware specification matrix, including expansion slots and onboard security features. Delivery and post-sale service expectations are implicit through Buyer Added Terms.

Technical Specifications & Requirements

  • Product categories: Laptop and Desktop computers suitable for police operations.
  • Key hardware attributes: Processor details, motherboard security features, RAM size and expansion, storage type and capacity, PCIe expansion slots (x1, x4, x16), M.2 slots for SSD and WiFi, TPM support, dedicated graphics if present, monitor integration (with webcam and mic), and audio interfaces.
  • Display & input: Display size in cm, resolution, webcam minimum, integrated monitor options, keyboard and mouse specs.
  • Ports & bays: USB A 2.0, USB A 3.2 Gen1, USB-C, VGA, HDMI, DP; internal bays for 2.5" drives, 3.5" bays as specified; optical drive presence to be confirmed.
  • Warranty & OS: On-site OEM warranty; factory pre-loaded OS; OEM/brand requirements where specified.
  • Compliance cues: Acknowledges standard prompts like security features and TPM; no explicit IS/ISO references provided in the extracted data.

Terms, Conditions & Eligibility

  • Option Clause: Purchaser may adjust quantity by ±25% during contract and extended periods with proportional time adjustments.
  • Scope of Supply: Bid price must cover supply, installation, testing, commissioning, operator training, and statutory clearances if needed.
  • Service & Support: Functional service center in the state of each consignee location; establish within 30 days if not pre-existing; dedicated/toll-free support and escalation matrix required.
  • Warranty & Penalties: 5-day fault rectification window; 0.5% per week penalty for delays; cumulative penalties capped at 10% of contract value; potential alternate sourcing with PBG adjustments.
  • Documentation & Delivery: Delivery terms align with extended option clauses; payment terms contingent on service readiness and documentary evidence of service capability.

Key Specifications

  • Laptop/Desktop: Entry and Mid-Level category with factory pre-loaded OS

  • RAM expandable up to specified limits and DIMM slot counts (detailed in data)

  • Storage: SSD/HDD capacities as per BOQ; PCIe expansion slots (x1, x4, x16)

  • M.2 slots for SSD and WiFi; TPM support for security

  • Display: size, resolution and webcam quality as per product specs

  • Ports: USB Type A (2.0 and 3.2 Gen1), USB-C, VGA, HDMI, DP

  • Monitor: integrated webcam with mic, panel type and maximum resolution

  • Warranty: On-site OEM warranty; 5-day service rectification window; penalties for delays

Terms & Conditions

  • EMD amount: not disclosed in available data; bidders should verify from final tender documents

  • Delivery: quantities may vary ±25%; delivery period linked to last delivery order date

  • Service: establishment of local service center within 30 days if not existing

  • Penalties: 0.5% weekly delay penalty; cap at 10% of contract value; possible alternative sourcing

  • Payment: tied to service readiness and documentary evidence; contingency for penalties via PBG

Important Clauses

Payment Terms

Payment is contingent on delivery milestones and documentary evidence of service capability; penalties may be recovered via Performance Bank Guarantee (PBG)

Delivery Schedule

Quantity adjustments permitted up to 25% during contract; delivery time adjusted proportionally, minimum 30 days

Penalties/Liquidated Damages

0.5% of unit price per week for warranty service delays; cap at 10% of total contract value; option to procure from alternate sources

Bidder Eligibility

  • Functional service center in the State of West Bengal or ability to establish within 30 days

  • Dedicated toll-free support line and escalation matrix available

  • Experience in supply, installation, testing, commissioning of laptops/desktops for government or police sector

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Entry and Mid Level Laptop - Notebook (Q2) , Entry and Mid Level Desktop Computer (Q2)

Delivery Details

Max Delivery Days

45

Delivery Locations

1

Delivery Cities

Kolkata

Delivery Pincodes

700001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Bireswar Chatterjee700001,18, LALBAZAR STREETKolkataWest Bengal7000014245-

Authority Records

HOME AND HILL AFFAIRS DEPARTMENT

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End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

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Documents 5

GeM-Bidding-9603909.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
Processor Laptop Type Mid Level
Processor Processor Number AMD Ryzen 5 5625U, Intel Core i5 - 1245U Or higher
Motherboard Security Discrete TPM 2.0 Or higher
Operating System Operating System (Factory Pre-Loaded) Window 11 Professional
Memory RAM Size (GB) 16.0 Or higher
Memory Total Numbers of DIMM Slots Available 2 Or higher
Memory Number of DIMM Slots populated 1
Memory RAM Expandability up to 16.0 Or higher
Display Display Size (in cm) - Diagonal 35.56 to 38.09 (14 In to 14.99 In)
Display Display Resolution (Pixels) FHD- 1920x1080 Or higher
Display Minimum Resolution of Webcam HD-720p
Storage Capacity of Storage Drive (in GB) 512, 1024, 2048 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar hardware procurements

4

Financial statements (as applicable)

5

EMD/Security deposit documents (if required by buyer terms)

6

Technical bid documents and OEM authorizations

7

Proof of functional service centre in the state of the consignee

8

Escalation matrix and toll-free service contact details

Frequently Asked Questions

Key insights about WEST BENGAL tender market

What documents are required for the Kolkata Police laptop tender in West Bengal 2026?

Bidders must submit GST registration, PAN, experience certificates for similar procurements, financial statements, EMD documents, technical bid documents, and OEM authorizations. Include proof of a functional service center in West Bengal and an escalation matrix for service support.

How to participate in Kolkata Police desktop tender in Kolkata 2026?

Register as a bidder, obtain the OEM authorization, prepare technical bid with OS preload details, confirm RAM/SSD capacities and PCIe slots, and ensure service center availability. Submit all mandatory documents, along with the bid price including installation and training costs.

What are the hardware specifications required for entry level laptops in this tender?

Required specs include factory pre-loaded OS, expandable RAM via DIMM slots, SSD/HDD storage options, PCIe expansion slots (x1, x4, x16), M.2 slots for SSD and WiFi, TPM security feature, integrated webcam with mic, and standard USB/VGA/HDMI/DP ports.

What is the delivery timeline and option clause for quantity changes?

Delivery quantities may vary by ±25% at the time of contract; delivery period extends from the last original delivery order date. If extended, additional time equals (increased quantity / original quantity) × original days, minimum 30 days.

What warranty and penalties apply to this Kolkata Police procurement bid?

On-site OEM warranty is required; defects must be rectified within 5 days of notice. Penalty is 0.5% of unit price per week of delay, up to 10% of total contract value; failure may trigger alternative sourcing with PBG forfeiture.

What service center and support requirements are mandated for bidders?

Bidders must have a functional service center in the consignee state (West Bengal); if not existing, establish within 30 days of award. A dedicated toll-free line and an escalation matrix must be provided for service support.

What installation and training scope is included in the bid price?

Bid price must cover supply, installation, testing, commissioning, operator training, and any statutory clearances required. Training should enable operators to operate, maintain, and troubleshoot standard configurations.

Where can bidders verify the final EMD and estimated value requirements?

Final EMD and estimated value details are not disclosed in the available data; confirm with the procuring authority during bid submission and review the latest procurement portal notices for updated figures.

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