GEM

Western Railway Mumbai Custom Services Tender for Cook, Room Boy, Sanitation, Laundry, Pest Control & Subsidized Meal - 730 Days 2025

Bid Publish Date

26-Dec-2025, 5:40 pm

Bid End Date

16-Jan-2026, 7:00 pm

EMD

₹85,800

Value

₹42,88,318

Progress

Issue26-Dec-2025, 5:40 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

7

Bid Type

Single Packet Bid

Key Highlights

  • - Explicit EMD amount: ₹85,800 with FDR/PBG submission options
  • - Multi-service manpower scope across seven categories (cook to subsidized meals) for 730 days
  • - Location-specific: Running room Paldi, Mumbai, Maharashtra (400002)
  • - Contract flexibility: quantity/duration can shift by up to 25% at issue and post-award
  • - FDR acceptance: EMD/Performance Security via Fixed Deposit Receipt in favor of Senior Divisional Finance Manager, Mumbai Central, Western Railway
  • - Mandatory certificates/documents: upload per Terms; non-submission risks rejection
  • - No BoQ items: indicates integrated service delivery rather than itemized goods

Categories 8

Tender Overview

Western Railway invites bids for a suite of on-site manpower services at the Running room Paldi, Mumbai (postal code 400002) for a total duration of 730 days. The scope includes staffing for cook, room boy, safaiwala, cleaning/ sanitization and disinfection, pest and rodent control, laundry, and subsidized meal/food services. The estimated contract value is ₹4,288,318.19, with an EMD of ₹85,800. This is a single, integrated manpower contract across multiple service lines, structured to be awarded on the basis of combined bid performance. The equipment-free, service-oriented nature of the contract emphasizes compliance, reliability, and cost-effective delivery of essential Running room operations. The tender emphasizes flexible quantity/duration adjustments up to 25% at award or issue of contract, and requires bidders to meet formal documentation standards. The absence of BoQ items suggests a broad scope rather than discrete line items, with a strong focus on service capability, timeliness, and governance.

Technical Specifications & Requirements

  • Service categories: Cook, Room Boy, Safaiwala, Cleaning/Sanitization/Disinfection, Pest & Rodent Control, Laundry, Subsidized Meal/Food
  • Contract duration: 730 days (two-year horizon)
  • Estimated value: ₹4,288,318.19; EMD: ₹85,800
  • Option clause: Quantity/duration can vary by up to ±25% at contract issue and post-award
  • EMD/PBG options: EMD can be submitted as Fixed Deposit Receipt (FDR) in favor of Senior Divisional Finance Manager, Mumbai Central; PBG acceptable; FDR delivery timelines apply
  • Delivery/execution context: On-site staffing at Running room Paldi; adherence to scope of work and service level expectations
  • ATC/SOW access: Additional terms and scope file attachments exist for bidders to view
  • Compliance: Upload required certificates and documents as per buyer terms; no BoQ indicates service-level deliverables and governance expectations

Terms, Conditions & Eligibility

  • EMD: ₹85,800; payment/withdrawal via bank-approved FDR; submission with bid and hard copy to be delivered within timelines
  • SOW/ATC: View at attached Bid Specific ATC/SLA; contract scope is governed by buyer-specified terms
  • PBG/FDR: Accepted; successful bidder must provide FDR in favor of Mumbai Central, Senior Divisional Finance Manager, with endorsement for withdrawal
  • Forms/Certificates: Bidder must upload all required certificates and documents as per tender; non-submission risks rejection
  • Delivery terms: Post-award delivery on-site; adherence to scope and performance milestones
  • Quantity adjustment: 25% variation permitted pre/post contract issuance; bidders must accept revised quantities/duration
  • SOW file: Refer to attached file for detailed scope and service expectations

Key Specifications

    • Service names: Cook, Room Boy, Safaiwala, Cleaning/Sanitization/Disinfection, Pest and Rodent Control, Laundry, Subsidized Meal/Food
    • Duration: 730 days; potential 25% variation
    • EMD: ₹85,800; accepted as FDR or online payment
    • Compliance: Upload required certificates; ATC/SOW attachments govern scope
    • Location: Running room Paldi, Mumbai

Terms & Conditions

  • EMD of ₹85,800 required; FDR is acceptable with specific withdrawal conditions

  • Contract duration fixed at 730 days with ±25% variation allowed

  • On-site service delivery at Running room Paldi; adherence to ATC/SOW

Important Clauses

Payment Terms

EMD and security deposits may be in the form of FDR; submission with bid; payment terms to be as per GeM/Western Railway guidelines

Delivery Schedule

On-site deployment at Running room Paldi; timelines specified in ATC and SOW; adjustments allowed within ±25%

Penalties/Liquidated Damages

Penalty terms and performance bonds as per tender ATC; details in SLA may impose LD for non-performance

Bidder Eligibility

  • Eligibility to supply on-site manpower services for 730 days

  • Demonstrated experience in hospitality/support services and housekeeping at similar facilities

  • Valid GST registration, PAN, and financial stability documentation

Past Similar Tenders (Historical Results)

5 found

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Posted: 26 June 2025
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Posted: 21 February 2025
Closed: 17 March 2025
GEM

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar manpower services

4

Financial statements (annual reports or turnover proof)

5

EMD submission document (FDR or online payment proof) ₹85,800

6

Technical bid documents and bid security as per ATC

7

OEM authorizations or subcontractor arrangements (if applicable)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Western Railway Mumbai service tender for on-site staff 2025

Bidders must submit GST, PAN, turnover and experience certificates, EMD ₹85,800 via FDR or approved method, and technical bids with ATC/SOW attachments. The contract runs 730 days for Cook, Room Boy, Safaiwala, sanitation, pest control, laundry, and subsidized meals at Running room Paldi.

What documents are required for Mumbai running room staffing tender 2025

Submit GST and PAN, company profile, experience certificates for similar services, financial statements showing stability, EMD proof (₹85,800) as FDR or online payment, technical bid, OEM authorizations if applicable, and any required certificates per ATC/SOW.

Which services are included in the Western Railway Paldi tender 2025

The scope includes Cook, Room Boy, Safaiwala, Cleaning/Sanitization/Disinfection, Pest and Rodent Control, Laundry, and Subsidized Meal/Food services, all to be delivered on site for 730 days at Running room Paldi, Mumbai.

What are the EMD and payment terms for this Mumbai tender

EMD is ₹85,800; can be deposited as Fixed Deposit Receipt or online. Payment terms align with GeM/Western Railway; performance security via PBG or FDR may be required; FDR endorsement and delivery timelines apply.

Where to view the SOW/ATC for Western Railway Paldi tender

Bidder should download the Bid Specific ATC/SLA and SOW attachments from the tender portal; these documents define the exact service scope, deliverables, and acceptance criteria for on-site staffing at Running room Paldi.

What is the contract duration and variation allowed for this tender

Contract duration is 730 days with an option clause allowing up to ±25% variation in quantity or duration at award or contract issue; bidders must accept revised scope as per the buyer’s decision.

What certifications are required to participate in the Mumbai service tender

Submit standard certifications: GST registration, PAN, turnover and experience certificates; additional certificates per ATC/SOW. Non-submission risks rejection; OEM authorizations may be required for specific service lines.