Transport Department Daman and Diu Assistive_Tech Ver 2.0 Tender 2026 – Equipment Procurement & Service Standards
Progress
Tender Overview
The opportunity is released by the Transport Department of Daman and Diu for an Assistive_Tech Ver 2.0 procurement. The exact product name is not disclosed in the data; however, the scope includes installation, training, warranty coverage, and post‑sales support. The estimated value and EMD amount are not disclosed, but the tender includes an option clause allowing a +/- 25% quantity variation at contract delivery with a minimum delivery extension of 30 days. A service center presence in the consignee state is mandated for carry‑in warranty scenarios. The bid emphasizes dedicated technical staff and compliance with a defined SLA for servicing during warranty. Unique clauses include aggressive quantity adjustment rights and a requirement to provide certificates and test reports on demand.
Technical Specifications & Requirements
- Category: PRODUCT DETAILS; Sub‑sector TBD; Source of power not specified; Nature of application not specified.
- Safety & efficacy: Certification status requested; if certified, list applicable standards; if not, indicate regulatory stage. Documentation of all certificates and test reports to Govt. buyer on demand.
- Pricing & logistics: Clarify inclusions in quoted cost, consumables and their unit usage, installation, and training provisions; warranty type and duration.
- Warranty & service: Dedicated technicians must be deployed during the warranty period; SLA-driven service delivery; functional service center requirement and potential 30‑day establishment window if not present.
- Association: Inquiry into Govt. initiatives or incubations; no explicit OEM brand constraints provided.
Terms & Eligibility
- EMD: Amount unspecified; format not stated; bidders must comply with option clause on quantity and delivery extensions.
- Experience: Past project experience required; documents acceptable include contract copies with invoices, client execution certificates, or equivalent third‑party notes.
- Service & support: Functional service center in the state of each consignee’s location; establishment within 30 days post award if not present; payment contingent on documentary evidence of service center readiness.
- Turnover: No explicit turnover threshold defined in the data; bidders must present sufficient evidence per the tender’s evaluation criteria.
Key Specifications
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- Category: PRODUCT DETAILS with unspecified sub‑sector and power source
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- Safety & Quality: Certificate/test reports to be provided on demand; product may be IS/ISO or equivalent if certified; stage of regulatory approvals to be indicated if not certified
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- Pricing: Clarify inclusions, consumables, unit consumption, and installation/training costs
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- Warranty: Nature and duration to be defined; SLA for service and response times
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- Delivery & Variants: Option clause permits ±25% quantity change; minimum extension 30 days
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- Service Network: Functional Service Centre required in each consignee state; establishment within 30 days if absent
Terms & Conditions
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EMD amount and exact bid value not disclosed in the provided data
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Option clause allows ±25% quantity variation with extended delivery proportionality
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Mandatory dedicated service personnel and SLA‑driven fault rectification during warranty
Important Clauses
Payment Terms
Payment terms are tied to delivery and service readiness; no specific percentages or milestones disclosed in data
Delivery Schedule
Delivery period begins after the original delivery order; additional time calculated by (increased quantity ÷ original quantity) × original delivery period, minimum 30 days
Penalties/Liquidated Damages
Not specified in data; SLA adherence implied by warranty obligations
Bidder Eligibility
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Past experience with similar assistive/tech procurement projects
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Ability to establish/confirm a Functional Service Centre in the consignee state within 30 days of award
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Submission of documents: GST, PAN, experience certificates, financial statements, EMD submission, technical bid, OEM authorizations
Technical Results
| S.No | Seller | Item | Date | Status |
|---|---|---|---|---|
| 1 | COSMO ECOSYSTEM CARE PRIVATE LIMITED Under PMA | Make : Wehear Model : Wehear RIC | 10-08-2026 11:05:37 | |
| 2 | WEHEAR INNOVATIONS PRIVATE LIMITED Under PMA | Make : Wehear Model : Wehear RIC | 07-08-2026 15:07:36 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | WEHEAR INNOVATIONS PRIVATE LIMITED(MSE,MII)( MSE Social Category:General ) Under PMA | Item Categories : Assistive_Tech Ver 2.0,Assistive_Tech Ver 2.0,Assistive_Tech Ver 2.0 | |
| L2 | COSMO ECOSYSTEM CARE PRIVATE LIMITED (MII) Under PMA | Item Categories : Assistive_Tech Ver 2.0,Assistive_Tech Ver 2.0,Assistive_Tech Ver 2.0 |
Tender Data
Bid Details
Quantity
80
Category
Assistive_Tech Ver 2.0
Bid Type
Two Packet Bid
Bid Validity
15 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
OEM Avg. Turnover
10
Past Performance
10 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Assistive_Tech Ver 2.0 (Q2)
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Diu
Delivery Pincodes
362520
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Arjun Bhagwan Baraiya | 362520,Office of the Collector & District Magistrate, Collectorate, Sewa Bhavan, Diu 362520 | Diu | The Dadra And Nagar Haveli And Daman And Diu | 362520 | 40 | 15 | - |
Authority Records
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Documents 7
GeM-Bidding-9716470.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST Registration certificate
Permanent Account Number (PAN) card
Past project contracts with invoices or execution certificates
Financial statements for last 2-3 years
EMD submission documents
Technical bid documents
OEM authorizations / manufacturer import permits if applicable
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| PRODUCT DETAILS | Is this a Proprietary/ Patented product? | No |
| PRODUCT DETAILS | Sub-sector | Hearing Assistance |
| PRODUCT DETAILS | Source of Power for Product Service | Battery Powered |
| PRODUCT DETAILS | Nature of Application | Capital equipment for repeated use |
| PRODUCT DETAILS | If capital equipment is intended for reuse, please specify compatible reprocessing methods | Not applicable |
| PRODUCT-SPECIFIC SAFETY AND EFFICACY | How did you establish the superiority of the device over others? | In-house Lab Tests, Third party Lab Tests, User studies (on bench) |
| PRODUCT-SPECIFIC SAFETY AND EFFICACY | Is the product certified to meet quality, safety and performance standards? | No |
| PRODUCT-SPECIFIC SAFETY AND EFFICACY | If Yes, please specify the standards applicable for product quality, safety, and performance | BIS Certification (Bureau of Indian Standards), WPC Certification (Wireless Planning and Coordination), ISO Certification (Not mandatory) |
| PRODUCT-SPECIFIC SAFETY AND EFFICACY | If No, please indicate the stage of regulatory approvals? | Preparing, Applied, Pending Decision, Not Required |
| PRODUCT-SPECIFIC SAFETY AND EFFICACY | Agree to furnish all the certificates and test reports to the Govt. buyer on demand | Yes |
| PRICING AND LOGISTICS | What all is included in the quoted cost? | Main Unit, Accessories, Warranty |
| PRICING AND LOGISTICS | Consumables required? | Yes |
| PRICING AND LOGISTICS | If Yes, please specify the consumables required? | Generic Consumables from any vendor can be used, Consumables made by the Startup to be used |
| PRICING AND LOGISTICS | Please specify the unit of consumables used | Not Applicable |
| PRICING AND LOGISTICS | Frequency of consumption | Not Applicable |
| PRICING AND LOGISTICS | Product Installation | No installation needed, product is delivered and ready fo use |
| PRICING AND LOGISTICS | Training | No training is necessary, user manual for reference |
| PRICING AND LOGISTICS | Nature of Warranty (Included with device cost and duration) | Standard Warranty (Included with device cost and 1-year duration) |
| ASSOCIATED WITH | Are you associated with any of the Govt. Initiatives/ Mission | Startup India |
| ASSOCIATED WITH | Are you associated with any of the Govt. Institutions | MEITY Startup Hub |
| ASSOCIATED WITH | Are you incubated by any of the Incubation Cells - Institutions? | Not Applicable |
Frequently Asked Questions
Key insights about DAMAN & DIU tender market
How to bid for the assistive tech tender in Daman and Diu?
Bidders should prepare GST registration, PAN, experience certificates, financial statements, EMD documentation, technical bid, and OEM authorization. The tender includes a 25% quantity variation option and requires a functional service center in the consignee state within 30 days of award.
What documents are required for transport department assistive equipment tender 2026?
Required documents include GST certificate, PAN card, company financial statements, past project contracts with invoices, client execution certificates, and OEM authorizations. Technical bid and EMD submission are mandatory as part of bidder eligibility.
What are the warranty and service expectations for this procurement?
Bidders must deploy dedicated service personnel for timely servicing during the warranty period per the SLA. A functional service center in the state is required, with establishment within 30 days if not already present; payment is contingent on center readiness evidence.
When can the order quantity be increased under the option clause?
The purchaser may increase quantity up to 25% of the contracted quantity during the contract and during extended delivery periods. The additional delivery time is calculated as (additional quantity/original quantity) × original delivery period, with a minimum of 30 days.
What standards or certifications may be required for the product?
The tender asks whether the product is certified to meet quality, safety, and performance standards; if certified, specify applicable standards. Certificates and test reports must be furnished on demand by the government buyer.
What is the delivery timeline if the order quantity changes?
Delivery extension follows the option clause: new delivery time = (increased quantity/original quantity) × original delivery period, but never less than 30 days; initial delivery period remains as per original order terms.
Are service centers mandatory for carry-in warranty?
Yes. For carry-in warranty, a Functional Service Centre must exist in each consignee state; if absent, establish one within 30 days of award; payment release requires documentary evidence of the center.
What is the scope of installation and training in this tender?
The tender includes product installation and user training; details on scope and duration are not fully specified, but the procurement emphasizes training, installation, and post‑sales support as part of the commercial terms.