Repair and Overhauling Service - Desktop Computers; Dell; Yes; Buyer Premises
Indian Army
KOLKATA, WEST BENGAL
Posted:
10 February 2026
Closed:
13 February 2026
GEM
GEM
Director General Of National Cadet Corps Desktop Computer Repair & Overhauling Tender Dell Buyer Premises 2025
Bid Publish Date
01-Dec-2025, 3:37 pm
Bid End Date
06-Dec-2025, 4:00 pm
Location
Progress
Issue01-Dec-2025, 3:37 pm
AwardPending
Quantity
3
Bid Type
Single Packet Bid
Key Highlights
- • Dell desktop repair and overhauling service at buyer premises
- • On-site service capability required by bidders
- • Option Clause enabling up to 25% quantity/duration changes
- • Excess settlement for additional invoice charges with documentation
- • OEM/brand context limited to Dell; no model list provided
- • No BOQ items; quantity/value undisclosed
- • No explicit EMD, payment terms, or delivery timeline stated
Categories
2
Tender Overview
The Director General Of National Cadet Corps (DG NCC) invites a service tender for Repair and Overhauling Service of Dell desktop computers to be performed at the buyer premises. The exact quantity and estimated value are not disclosed, and no start/end dates are provided. The procurement focuses on on-site Dell desktop repair capability, with a key differentiator being on-site service at buyer premises and potential future quantity adjustments under contract terms. This tender requires bidders to demonstrate technical capability to service Dell desktop hardware and coordinate on-location maintenance.
Key Specifications
-
Dell desktop computers repair and overhauling at buyer premises
-
On-site service capability demonstrated by bidder
-
Quantity/duration adjustments allowed up to 25% at contract issue
-
Excess settlement option with supporting documents
-
NoBOQ items; require bidder to address on-site service logistics and turnaround
Terms & Conditions
-
Option Clause allows 25% adjustment at contract issue; post-issue limit 25%
-
Excess settlement permits additional charges with documentation
-
Lack of explicit EMD, delivery timeline, and payment terms; seek clarity
Important Clauses
Payment Terms
No specific payment terms provided in the tender; bidders should request concrete terms during final bid.
Delivery Schedule
No explicit delivery/turnaround schedule; bidders must propose on-site response times for Dell desktop repairs.
Penalties/Liquidated Damages
No LD or penalty details stated; bidders should seek clarity on performance penalties in final terms.
Bidder Eligibility
-
Demonstrated Dell-certified on-site repair capability
-
Experience in repair/overhauling of desktop computers (Dell preferred)
-
Compliance with standard tender submission practices (GST, PAN, financials, etc.)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair and Overhauling Service - Desktop Computers; Dell; Yes; Buyer Premises
Authority Records
MINISTRY OF DEFENCEDEFENCE DEPARTMENTDIRECTOR GENERAL OF NATIONAL CADET CORPS
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GeM Registration
Document Filing
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Documents 5
GeM-Bidding-8657872.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
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Posted:
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Closed:
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GEM
Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar repair/overhauling services
4
Financial statements (recent fiscal year)
5
EMD/Security deposit documentation (if applicable; amount not disclosed)
6
Technical bid documents detailing on-site Dell repair capabilities
7
OEM authorizations or credentials for Dell service where available
8
Any certifications related to on-site maintenance
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | JOY KRISHNA ENTERPRISE Under PMA | Item Categories : Repair and Overhauling Service - Desktop Computers; Dell; Yes; Buyer Premises | |
| L2 | RADHIKA ENTERPRISE Under PMA | Item Categories : Repair and Overhauling Service - Desktop Computers; Dell; Yes; Buyer Premises |
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for the Dell desktop repair tender in New Delhi 2025?
Bidders should prepare on-site Dell repair capabilities, submit GST, PAN, experience certificates, financials, and OEM authorizations. The tender allows up to 25% quantity/duration changes and excess settlement with required documentation. Ensure Dell service processes align with on-site maintenance at buyer premises.
What documents are required for the repair service bid in 2025?
Required documents typically include GST registration, PAN, experience certificates for similar Dell repair work, financial statements, EMD/Security deposits, technical bid detailing on-site capability, and OEM authorizations. Prepare any additional supplier certifications relevant to on-site maintenance.
What are the technical requirements for on-site Dell repairs?
Technical requirements center on on-site repair capability at buyer premises, ability to diagnose and overhaul Dell desktops, and submission of evidence such as service certifications, Dell-authorized technician status, and a clear on-site service workflow plan.
When is the delivery/response time expected for repairs?
The tender does not specify a delivery timeline; bidders should propose a realistic on-site response time, schedule for initial assessment within 24-48 hours of reported fault, and a target turnaround for common repairs.
What is the excess settlement option in this tender?
Excess settlement allows bidders to claim additional charges up to a defined percentage of the item-level total value, including addons, with mandatory supporting documents. Ensure these charges stay within the tender's specified cap and attach required proofs.
Are there any warranty requirements for repaired Dell desktops?
The tender does not specify warranty terms; bidders should confirm post-repair warranty duration and coverage during final submission and align with Dell service expectations to avoid future disputes.
What qualifies as eligibility for this DG NCC procurement 2025?
Eligibility includes demonstrated on-site Dell repair capability, relevant experience in desktop repair, compliant documentation (GST, PAN, financials), and the ability to meet tender terms such as 25% quantity/duration flexibility and on-site service at buyer premises.
Who is the organization issuing this tender and where is it located?
The issuing organization is the Director General Of National Cadet Corps (DG NCC), under the Department of Defence, with service location at buyer premises. Bidders should adapt logistics to on-site support at proposed DG NCC sites.
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Documents 5
GeM-Bidding-8657872.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS