Custom Bid for Services - Non-Comprehensive AMC for Hitachi Hi-Rel UPS system at PMHBL Mangalore,
Petronet Mhb Limited
HASSAN, KARNATAKA
Bid Publish Date
29-Dec-2025, 5:30 pm
Bid End Date
14-Jan-2026, 2:00 pm
EMD
₹10,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Petronet MHB Limited invites bids for a Non Comprehensive AMC service for Fire Fighting Engines at Neriya Station. The estimated value is not disclosed; the tender requires an EMD of ₹10,000. The scope appears to cover ongoing maintenance/repair services under a custom bid for services. The buyer’s terms include a 25% quantity or duration adjustment window before contract issuance and a smaller permissible adjustment post-issuance. Bidders must align with the PMHBL purchase framework and GeM terms, submitting all requested certificates and acceptance of work scope on company letterhead.
No itemized BOQ is provided; therefore, extractable details include the service nature and support expectations.
Fire fighting engine AMC service
Dedicated toll-free service support
Escalation matrix for service issues
Upload of required certificates and acceptance of scope on letterhead
EMD ₹10,000; bid validity to be determined in tender
Pre-issuance quantity/duration adjustment up to 25%
Post-award quantity/duration adjustment up to 25% only
Must upload all mandated documents per bid and ATC
Adherence to PMHBL and GeM terms; escalation process required
Not explicitly stated; bidders should align with standard AMC terms and PMHBL/CPO guidelines.
Not specified; bidders should propose response/visit SLA aligned to AMC norms.
Not specified; bidders should anticipate standard LD clauses in AMC contracts.
Proven experience in fire fighting engine AMC or similar industrial equipment service
Demonstrated financial stability (audited statements) and GST registration
Authorized service provider with toll-free support capability
Petronet Mhb Limited
HASSAN, KARNATAKA
Petronet Mhb Limited
DAKSHINA KANNADA, KARNATAKA
Hindustan Petroleum Corporation Ltd
KRISHNA, ANDHRA PRADESH
Bharat Petroleum Corporation Ltd
JALANDHAR, PUNJAB
Bharat Petroleum Corporation Ltd
JALPAIGURI, WEST BENGAL
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GST certificate
PAN card
Experience certificates
Financial statements
EMD submission proof
Technical bid documents
OEM authorizations (if applicable)
Key insights about KARNATAKA tender market
Bidders must submit all required documents, including GST, PAN, experience certificates, and EMD ₹10,000, along with technical and commercial bids. Ensure acceptance of scope on letterhead and upload OEM authorizations if required. Adhere to pre/post-issuance 25% quantity/duration adjustment and PMHBL/GeM terms.
Required documents include GST certificate, PAN card, experience certificates, audited financial statements, EMD proof, technical bid submissions, and OEM authorizations if applicable. All certificates must be uploaded per bid document and ATC; ensure scope acceptance on company letterhead.
No itemized BOQ is provided. Bid must cover dedicated toll-free service support and an escalation matrix for service issues; AMC scope should reflect standard response times and preventive maintenance practices for fire fighting engines as per industry norms.
EMD is ₹10,000. Submit the payment proof with the bid; ensure receipt aligns with tender terms and the certificate of payment is uploaded in the EMD submission section.
Tender does not specify delivery dates. Propose a clear service SLA with on-site response within 24-72 hours and preventive maintenance visits quarterly; incorporate escalation matrix and toll-free support as mandatory features of the bid.
Eligibility includes demonstrable AMC service experience on fire fighting equipment or similar engines, valid GST, PAN, and audited financials; bidders must accept scope terms on letterhead and provide OEM or authorized service credentials where required.
Tender requires certificates uploaded per bid; while specific standards aren’t listed, ensure compliance with PMHBL/GEM terms and provide relevant OEM authorizations and service capability credentials; maintain toll-free support and escalation protocol.
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS