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Cement Corporation Of India Limited AMC/CMC Tender for Pre-owned Products in Assam 2026

Bid Publish Date

05-Oct-2026, 7:07 pm

Bid End Date

20-Oct-2026, 3:00 pm

Progress

Issue05-Oct-2026, 7:07 pm
AwardPending

Tender Overview

Cement Corporation Of India Limited (CCI), under the Department Of Heavy Industry, invites bids for Customized AMC/CMC for Pre-owned Products in Karbi Anglong, Assam (782441). The procurement scope centers on maintenance contracts for pre-owned equipment, with delivery and service commitments anchored in ATC guidance. Bidders must satisfy integrity pact obligations and establish a local service presence in the consignee state. The tender emphasizes dedicated service support channels and escalation procedures, alongside electronic payment pathways via RTGS/online methods. Unique terms include mandatory certifications, and the option to submit Performance Security online or as a PBG. The BOQ shows zero items, indicating a broad AMC scope rather than a single-item purchase, and no explicit estimated value is disclosed.

Technical Specifications & Requirements

  • Organization: Cement Corporation Of India Limited
  • Location: Karbi Anglong, Assam 782441
  • Category: Customized AMC/CMC for Pre-owned Products (AS PER ATC; AS AND WHEN REQUIRED)
  • Service Availability: Office of Service Provider must be located within the consignee state; documentary proof required
  • Support Terms: Dedicated toll-free service number; Escalation matrix with contact numbers for service
  • Documentation: Must upload signed Integrity Pact; certificates as per bid document/ATC; failure to provide may lead to rejection
  • Payments & Security: Online RTGS/internet banking for Performance Security; PBG permitted; online transfer details to be cited with contract name and seller entity; proof of payment to be uploaded within 15 days of award
  • SOW/SLA: ATC/SLA/SOW files uploaded by Buyer; refer to attached documents for detailed scopes
  • BOQ: No itemized BOQ in this tender; implies a broad AMC scope rather than fixed quantities

Terms, Conditions & Eligibility

  • EMD/PBG: EMD details not disclosed; performance security may be submitted online via RTGS; online payment must reference contract and seller name
  • Integrity Pact: Compliance with organization-specific Integrity Pact mandatory; scanned copy to be uploaded
  • Service Presence: Local office in Assam required; documentary proof to be submitted
  • Certificates: All certificates/documents sought in Bid document/ATC must be uploaded; non-compliance risks rejection
  • Support: Dedicated toll-free number and escalation matrix required; ensure robust after-sales support
  • ATC/SOW: ATC and SOW documents must be viewed and adhered to; non-submission may invalidate bid
  • Delivery & Payment: Specific delivery timelines not disclosed; payment terms linked to online transfer and contract execution
  • SLA: SLA terms provided in buyer-attached file; bidders must review and align to these standards

Key Specifications

    • Product/Service: AMC/CMC for pre-owned equipment (customized scope per ATC)
    • Location: Karbi Anglong, Assam
    • Service presence: Local Assam office required; documentary evidence
    • Support channels: Dedicated toll-free number; escalation matrix with direct dial numbers
    • Compliance: Signed Integrity Pact; mandatory certificates as per ATC
    • Payments: Online RTGS/internet banking for Performance Security; PBG allowed; payment proof within 15 days of award

Terms & Conditions

  • Integrity Pact compliance is mandatory for all bidders

  • Service presence in Assam with documentary proof is required

  • Online payment via RTGS for Performance Security; PBG acceptable

Important Clauses

Payment Terms

Performance Security to be submitted online via RTGS; PBG permitted per GeM GTC; provide contract and seller details in transfer description

Delivery Schedule

Delivery timelines are defined in the ATC/SOW attachments; bidders must review and align operations accordingly

Penalties/Liquidated Damages

Penalties, if any, will be dictated by the ATC/SLA; explicit LD terms to be confirmed in the SLA file

Bidder Eligibility

  • Must comply with organization-specific Integrity Pact

  • Must establish a local service office in Assam with documentary proof

  • Must provide dedicated toll-free service number and an escalation matrix

  • Must upload all required certificates and ATC/SOW documents

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

120 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

5 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

5

Experience Required

5 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - AS PER ATC; AS PER ATC; Annual Maintenance Contract (AMC); AS AND WHEN REQUIRED; Yes

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

9

Payment Timelines

Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Karbi Anglong

Delivery Pincodes

782490

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Awadhesh Kumar782490,CEMENT CORPORATION OF INDIA LIMITED BOKAJAN CEMENT FACTORY PO BOKAJAN CEMENT FACTAORY DISTT. KARBI ANGLONG,ASSAM-782490Karbi AnglongAssam7824901-Number of months within the contract period for which service is required : 6

Authority Records

MINISTRY OF HEAVY INDUSTRIESHEAVY INDUSTRY DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

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Documents 10

GeM-Bidding-9988544.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 4

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (relevant AMC/CMC for pre-owned equipment)

4

Financial statements for last 2-3 years

5

EMD submission documents (as applicable) or online PBG/RTGS proof

6

Technical bid documents and conformity certificates

7

OEM authorizations (if applicable) and service capability proofs

8

Signed Integrity Pact

9

Proof of service presence in Assam (local office documentation)

10

Escalation matrix and dedicated toll-free service contact details

11

Proof of online payment transfer for contract (RTGS/NEFT) and transaction reference

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid in the AMC tender in Karbi Anglong Assam 2026

Bidders must submit the Integrity Pact, establish a local Assam service office, provide a dedicated toll-free contact, and upload all ATC/SOW documents. Online RTGS payment for Performance Security is permitted; include contract details in the transfer description and upload payment proof within 15 days of award.

What documents are required for the pre-owned AMC tender in Assam

Required documents include GST registration, PAN, 2-3 years financial statements, experience certificates for AMC/CMC of pre-owned equipment, technical bid documents, OEM authorizations if applicable, Integrity Pact, and proof of a local Assam service presence with escalation matrix.

What are the payment terms for the CCI AMC tender

Payment terms allow online RTGS for Performance Security; PBG is acceptable per GeM GTC. The bidder must reference the contract and seller name in the transfer description and upload the proof of online payment within 15 days of award.

What certifications are required for the Assam AMC tender

Bidders must provide all certificates sought in the Bid document and ATC, including Integrity Pact and any organization-specific compliance documents. Ensure service capability proofs and any OEM authorization certificates are included to avoid rejection.

Where to find the SOW and SLA for this tender

SOW and SLA are provided as Buyer-attached files (ATC/SLA). Bidders should view those attachments to understand scope, delivery expectations, response times, and penalties; align proposals to these exact terms.

What is required to prove local Assam service presence

Submit documentary evidence showing a registered office or operational service center within Assam. Include contact details, address proof, and a validated escalation matrix to meet the support requirements.

How to submit the Integrity Pact with the bid

Download and sign the Integrity Pact as per Buyer policy, scan it, and upload along with the bid. The pact is mandatory; non-submission leads to bid rejection per buyer-added terms.

When will the contract award and payment processing occur

Award timing follows tender evaluation and GeM processes. Payment processing follows contract signing; ensure online payment proofs are uploaded within 15 days of award for compliance and to avoid delays.