Bid Publish Date
05-Oct-2026, 7:07 pm
Bid End Date
20-Oct-2026, 3:00 pm
Location
Progress
Cement Corporation Of India Limited (CCI), under the Department Of Heavy Industry, invites bids for Customized AMC/CMC for Pre-owned Products in Karbi Anglong, Assam (782441). The procurement scope centers on maintenance contracts for pre-owned equipment, with delivery and service commitments anchored in ATC guidance. Bidders must satisfy integrity pact obligations and establish a local service presence in the consignee state. The tender emphasizes dedicated service support channels and escalation procedures, alongside electronic payment pathways via RTGS/online methods. Unique terms include mandatory certifications, and the option to submit Performance Security online or as a PBG. The BOQ shows zero items, indicating a broad AMC scope rather than a single-item purchase, and no explicit estimated value is disclosed.
Integrity Pact compliance is mandatory for all bidders
Service presence in Assam with documentary proof is required
Online payment via RTGS for Performance Security; PBG acceptable
Performance Security to be submitted online via RTGS; PBG permitted per GeM GTC; provide contract and seller details in transfer description
Delivery timelines are defined in the ATC/SOW attachments; bidders must review and align operations accordingly
Penalties, if any, will be dictated by the ATC/SLA; explicit LD terms to be confirmed in the SLA file
Must comply with organization-specific Integrity Pact
Must establish a local service office in Assam with documentary proof
Must provide dedicated toll-free service number and an escalation matrix
Must upload all required certificates and ATC/SOW documents
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
Experience Required
5 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - AS PER ATC; AS PER ATC; Annual Maintenance Contract (AMC); AS AND WHEN REQUIRED; Yes
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
9
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Karbi Anglong
Delivery Pincodes
782490
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Awadhesh Kumar | 782490,CEMENT CORPORATION OF INDIA LIMITED BOKAJAN CEMENT FACTORY PO BOKAJAN CEMENT FACTAORY DISTT. KARBI ANGLONG,ASSAM-782490 | Karbi Anglong | Assam | 782490 | 1 | - | Number of months within the contract period for which service is required : 6 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates (relevant AMC/CMC for pre-owned equipment)
Financial statements for last 2-3 years
EMD submission documents (as applicable) or online PBG/RTGS proof
Technical bid documents and conformity certificates
OEM authorizations (if applicable) and service capability proofs
Signed Integrity Pact
Proof of service presence in Assam (local office documentation)
Escalation matrix and dedicated toll-free service contact details
Proof of online payment transfer for contract (RTGS/NEFT) and transaction reference
Key insights about ASSAM tender market
Bidders must submit the Integrity Pact, establish a local Assam service office, provide a dedicated toll-free contact, and upload all ATC/SOW documents. Online RTGS payment for Performance Security is permitted; include contract details in the transfer description and upload payment proof within 15 days of award.
Required documents include GST registration, PAN, 2-3 years financial statements, experience certificates for AMC/CMC of pre-owned equipment, technical bid documents, OEM authorizations if applicable, Integrity Pact, and proof of a local Assam service presence with escalation matrix.
Payment terms allow online RTGS for Performance Security; PBG is acceptable per GeM GTC. The bidder must reference the contract and seller name in the transfer description and upload the proof of online payment within 15 days of award.
Bidders must provide all certificates sought in the Bid document and ATC, including Integrity Pact and any organization-specific compliance documents. Ensure service capability proofs and any OEM authorization certificates are included to avoid rejection.
SOW and SLA are provided as Buyer-attached files (ATC/SLA). Bidders should view those attachments to understand scope, delivery expectations, response times, and penalties; align proposals to these exact terms.
Submit documentary evidence showing a registered office or operational service center within Assam. Include contact details, address proof, and a validated escalation matrix to meet the support requirements.
Download and sign the Integrity Pact as per Buyer policy, scan it, and upload along with the bid. The pact is mandatory; non-submission leads to bid rejection per buyer-added terms.
Award timing follows tender evaluation and GeM processes. Payment processing follows contract signing; ensure online payment proofs are uploaded within 15 days of award for compliance and to avoid delays.