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Police Department, Home Department Kerala invites CAMC for the complete existing CCTV ecosystem, including 51 cameras (9 PTZ and 42 fixed), field network, fibre, media converters, switches, UPS systems, and the Control Centre at the Control Room in Kottayam. Estimated contract value is ₹3,000,000. bidders must conduct a mandatory site inspection to submit a signed report. Eligibility requires Kerala-based operations, Kerala GST registration, and a minimum ₹1 Crore annual turnover. The tender stresses experience in similar CCTV/networking works and holding an ongoing AMC with a PSU/government body, preferably in Kerala, with a single contract value of at least ₹15 Lakh or two contracts of ₹7.5 Lakh each. Right of acceptance is reserved; separate CAMC rates for Year 1, Year 2, and Year 3 must be quoted.
Scope of CAMC for CCTV system: 51 cameras (9 PTZ, 42 fixed)
Associated network: fibre optic backbone, media converters, switches, UPS
Control Centre location: Control Room, Kottayam
Maintenance: preventive, fault identification, troubleshooting, UPS checks
Site Inspection: mandatory with signed report prior to bid submission
Eligibility: Kerala-based, Kerala GST, ₹1 Crore annual turnover, PW D/State Govt registration
Contract structure: separate CAMC rates for Year 1, Year 2, Year 3
EMD amount not disclosed; verify in final tender release
Bidder must be Kerala-based with GST and ₹1 Crore turnover
Mandatory Site Inspection Report to be submitted with Technical Bid
No explicit payment terms published; confirm in final tender and CAMC agreement
Rates to be quoted year-wise (Year 1-3); delivery/timelines to be defined in CAMC contract
Not specified in data; verify in final tender documents and CAMC contract terms
Kerala-based bidder with valid Kerala GST registration
Minimum ₹1 Crore annual turnover
Proven experience in CCTV/networking projects with Work Orders/Completion Reports
Registered contractor with Kerala PWD or equivalent government Engineering Department
Site inspection capability and signed Site Inspection Report
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
120
Experience Required
4 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Monitor Operations, Public Safety, Traffic Monitoring, Vehicle Management, Facility/Asset Protection, Parking Lots, Outdoor Perimeter Security, Speed Dete..
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
36
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Kottayam
Delivery Pincodes
686002
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sharath Mohan | 686002,District Police Office Kottayam | Kottayam | Kerala | 686002 | Project / Lumpsum Based | - | - |
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate (Kerala)
Permanent Account Number (PAN) card
Experience certificates for similar CCTV/networking projects
Financial statements and turnover proof (audited if available) showing ₹1 Crore annual turnover
EMD/Security deposit details (if applicable in the final tender) and payment terms
Technical bid documents demonstrating compliance with CAMC for CCTV systems
OEM authorizations or vendor certifications for surveillance equipment
Site Inspection Report (signed and stamped) confirming conditions and locations
Work Orders and Completion Reports of similar projects (single ₹15 Lakh or two ₹7.5 Lakh contracts)
Key insights about KERALA tender market
Bidders must be Kerala-based with Kerala GST registration and ₹1 Crore annual turnover. Prepare Site Inspection Report, Work Orders of similar CCTV projects, and annual CAMC rates for Year 1–3. Include evidence of PW D registration and experience; submit Technical Bid with the mandatory Site Inspection Report.
Submit GST in Kerala, PAN, audited financials showing ₹1 Crore turnover, Experience Certificates for CCTV projects, Work Orders/Completion Reports, OEM authorizations, PW D/State Govt registration, and Site Inspection Report signed and stamped prior to bid submission.
Scope includes CAMC for 51 cameras (9 PTZ, 42 fixed), field network, fibre backbone, media converters, switches, UPS, and the Kottayam Control Centre. Preventive maintenance, fault diagnosis, network checks, UPS checks, and technical support are included.
Eligibility requires Kerala-based operation with Kerala GST, minimum ₹1 Crore annual turnover, and prior CCTV/network experience supported by Work Orders and Completion Reports. Preferred: existing ongoing AMC with a PSU/government entity in Kerala with ≥₹15 Lakh single contract.
The tender mandates separate CAMC rates for Year 1, Year 2, and Year 3; exact delivery milestones are defined in the final CAMC agreement following bid evaluation and order finalization.
A Site Inspection Report must be prepared after surveying CCTV locations, fibre routes, network equipment, UPS, and Control Centre; the report must be signed, stamped, and submitted with the Technical Bid; lack of report leads to disqualification.
Required registrations include Kerala GST, PW D/Public Works Department registration or equivalent government engineering department, and demonstrated CCTV/networking project certifications along with OEM authorizations where applicable.
The buyer reserves the right to modify contract scope by up to 50% at issue and post-issuance; penalties or LDs, if any, will be specified in the final CAMC contract terms and GeM conditions.