Central Board Of Direct Taxes Manpower Outsourcing Tender Pathanamthitta Kerala 2026

Tender Overview

The oportunidade is issued by the Central Board Of Direct Taxes (CBDT) for Manpower Outsourcing Services - Unskilled at the Pathanamthitta, Kerala 686511 location. The procurement specifies workforce services with a potential 25% variation in contract quantity or duration at the time of issue and post-award, with a lumpsum scope allowing up to 25% value change with provider consent. An office of the Service Provider must be located within the consignee state, and suppliers must furnish documentary evidence. The opportunity requires compliant bidders to demonstrate financial stability and provide necessary certificates to avoid bid rejection.

Key differentiators include immediate salary payment responsibility borne by the service provider, along with statutory documentation (PF, ESIC) and bank statements reflecting staff payments. An escalation matrix and a dedicated toll-free service number are mandatory, ensuring uninterrupted support. The absence of BOQ items indicates a service-based contract with broad deployment of unskilled manpower rather than a product purchase, focusing on compliance, governance, and operational readiness in the Kerala state regime.

This tender emphasizes robust administrative controls, local presence, and clear service support structures, with explicit expectations around documentation, verification, and post-award flexibility to adjust scope up to 25%. The procurement aims to ensure reliable, compliant staffing for CBDT operations in Pathanamthitta under a government outsourcing framework.

Technical Specifications & Requirements

• Product/Service: Manpower outsourcing for unskilled staff (service provision rather than goods delivery) in CBDT operations at Pathanamthitta, Kerala.
• Office presence: Service Provider must maintain an office within the state of the consignee; provide documentary evidence.
• Support structure: Escalation matrix with telephone numbers for service support; dedicated/toll-free service line required.
• Payment responsibility: Service provider must pay staff salaries/wages at the contract location upfront and then claim reimbursement from CBDT along with PF, ESIC and bank statements of payments.
• Contract flexibility: OPTION CLAUSE allows up to 25% change in contract quantity or duration at issue and post-award; lumpsum contracts may expand scope with provider consent.
• Compliance documents: Bidder must upload required certificates; non-submission risks rejection; ensure all regulatory and statutory documents are ready.
• Documentation cadence: Maintain and submit all relevant experience, financials, and certifications as per bid terms and ATC/Corrigendum.
• Certification expectations: Not explicitly listed; bidders should prepare standard government outsourcing credentials and any CBDT-specified certificates.

Terms, Conditions & Eligibility

• Office requirement: Service Provider must have an office in the consignee state (Kerala) with documentary evidence.
• Financial standing: Bidder must demonstrate financial stability and provide an undertaking if not in liquidation or bankruptcy.
• Certificate submission: All certificates/documents sought in bid, ATC, and corrigendum must be uploaded; failure invites rejection.
• Salary payment terms: Provider pays salaries upfront and seeks reimbursement from CBDT with statutory documents (PF, ESIC) and staff payment proofs.
• Escalation & support: Provide an escalation matrix and a dedicated toll-free service number for after-sales support.
• Variation clause: Quantitative/temporal contract variation up to 25% is permissible at bid issue and post-award, subject to agreement.