GEM

Indian Army Repair and Maintenance Services Tender Bhopal Madhya Pradesh - Comprehensive Equipment Service 2025

Posted

17 Oct 2025, 09:32 am

Deadline

28 Oct 2025, 05:00 pm

Location

HOSHANGABAD , MADHYA PRADESH

Progress

Issue17 Oct 2025, 09:32 am
AwardPending
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Quantity

212

Category

AMC and Service of RO system

Key Highlights

  • • Bidder must have one year experience with central government departments
  • • Minimum average turnover of 50% of project value required
  • • Dedicated service support center in Narmadapuram district or Pipariya
  • • OEM warranty certificates must be submitted at delivery
  • • Bidders must provide service support 24x7
  • • Samples of repair items must be approved before bidding
  • • Installation and commissioning included in the scope of supply
  • • Service support via dedicated toll-free number required

Categories 20

WASTE CONTAINERS WATER DISPENSER GRASS CUTTING MACHINE COOLER STORAGE CHESTS AND CABINETS AND TRUNKS DESERT COOLER WATER COOLER INVERTER STEEL ALMIRAH WASHING MACHINE WATER HEATER GROUND MAINTENANCE GRINDER FAN HEATER STATIC CONVERTERS ALMIRAH CUTTING MACHINE GEYSER MACHINE

Tender Overview

The Indian Army is inviting bids for the repair and maintenance of various equipment, including hot and cold water dispensers, desert coolers, and washing machines. This tender in Bhopal aims to ensure reliable service and support for essential appliances across military facilities. Bidders must demonstrate relevant experience and provide comprehensive service support to meet operational needs.

Technical Specifications & Requirements

  • Scope of Supply: Includes supply, installation, testing, and commissioning of goods.
  • Service Support: Bidders must provide a dedicated toll-free telephone number for service support.
  • Warranty: OEM warranty certificates are required, with a guarantee for rectification during the warranty period.
  • Experience: Minimum 1 year of experience with central government departments required.
  • Turnover: Average turnover must be at least 50% of the project value.
  • Service Center: A functional service center must be located in Narmadapuram district or Pipariya for 24x7 support.

Terms, Conditions & Eligibility

  • EMD: Not specified.
  • Experience: Bidders must have relevant experience in the last financial year.
  • Delivery: Samples of items for repair must be approved before technical evaluation.
  • Documents: Bidders should submit service center details, warranty certificates, and experience documentation.
  • Location Requirement: Registered office must be in Bhopal, Jabalpur, Hoshangabad, or Indore for better service response.

Key Specifications

  • Repair and maintenance of various appliances including dispensers and coolers

  • Installation and commissioning of supplied goods

  • Warranty support for one year post-acceptance

Terms & Conditions

  • Bidder must have a registered office in specified Madhya Pradesh areas

  • Samples of repair items must be submitted for approval

  • Warranty support must be provided for one year

Important Clauses

Service Support

Bidders must provide a dedicated toll-free number for service support.

Warranty

OEM warranty certificates required; guarantee for rectification during warranty.

Experience Requirement

Bidders must demonstrate one year of experience with central government departments.

Bidder Eligibility

  • Minimum one year experience in relevant services

  • Average turnover of at least 50% of project value

  • Functional service center in specified locations

Bill of Quantities (BOQ) 18 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Repair and maint of hot and cold water dispenser As per attached docs 12 nos oicmr@6440 30
2 Service of desert cooler As per attached docs 20 nos oicmr@6440 30
3 Repair of Smart Television As per attached docs 10 nos oicmr@6440 30
4 Repair of Pedestal Fan As per attached docs 20 nos oicmr@6440 30
5 AMC and Service of RO system As per attached docs 12 nos oicmr@6440 30
6 Repair of Refrigerator As per attached docs 10 nos oicmr@6440 30
7 Repair of Mixer As per attached docs 6 nos oicmr@6440 30
8 Repair of Washing Machine As per attached docs 6 nos oicmr@6440 30
9 Repair of Cloth dryer As per attached docs 6 nos oicmr@6440 30
10 Repair of Inverter As per attached docs 6 nos oicmr@6440 30
11 Repair of Atta Kneading Machine As per attached docs 6 nos oicmr@6440 30
12 Repair of Wet Grinder As per attached docs 10 nos oicmr@6440 30
13 Repair of Steel Almirah As per attached docs 20 nos oicmr@6440 30
14 Repair of Heat pillar and heater As per attached docs 20 nos oicmr@6440 30
15 Repair of Water heater As per attached docs 6 nos oicmr@6440 30
16 Repair of Grass cutting machine As per attached docs 12 nos oicmr@6440 30
17 Repair of Mobile compactor As per attached docs 10 nos oicmr@6440 30
18 Repair of Fly catcher As per attached docs 20 nos oicmr@6440 30

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates from previous projects

4

Financial statements demonstrating turnover

5

Technical compliance certificates

6

Details of service center locations and contact numbers

7

Sample items for approval before bid submission

Frequently Asked Questions

What are the eligibility criteria for Indian Army repair services tender in Bhopal?

Bidders must have a minimum of one year experience with central government departments and an average turnover of at least 50% of the project value. Additionally, a functional service center in Narmadapuram district or Pipariya is required for support.

What documents are required for Indian Army maintenance services bid in Bhopal?

Bidders must submit a GST registration certificate, PAN card, experience certificates, financial statements, and details of their service center. Additionally, samples of repair items must be provided for approval before bidding.

What are the warranty requirements for Indian Army repair tender in Bhopal?

Bidders must provide OEM warranty certificates for the supplied products, ensuring rectification of goods during the warranty period. The warranty starts from the date of final acceptance or after installation.

How to participate in Indian Army repair and maintenance tender in Bhopal?

To participate, bidders must meet eligibility criteria, prepare required documents, and submit samples for approval. Ensure compliance with all specifications and terms outlined in the tender.

What is the service support requirement for Indian Army tender in Bhopal?

Bidders must provide a dedicated toll-free number for service support and ensure a functional service center in the specified areas to offer 24x7 assistance to the consignee locations.

What is the scope of supply for Indian Army repair services tender?

The scope includes the supply, installation, testing, and commissioning of goods related to the repair and maintenance of various appliances, ensuring operational readiness across military facilities.

What are the penalties for failing to meet sample approval in Indian Army tender?

If the submitted samples fail to meet the buyer's standards during the technical evaluation, the bidder will be disqualified without clarification. It's crucial to ensure samples are approved before bidding.