Custom Bid for Services - RATE CONTRACT FOR SERVICING AND REPAIRING OF CANTEEN EQUIPMENT AND TROLLE
Bharat Petroleum Corporation Ltd
ERNAKULAM, KERALA
Progress
Quantity
1
Bid Type
Two Packet Bid
Bharat Petroleum Corporation Ltd invites bids for CAMC (comprehensive annual maintenance contract) for walk-in coolers at canteen for a period of three years. The procurement covers ongoing service and maintenance of walk-in cooling units at BPCL canteen facilities. Estimated value and EMD details are not disclosed, signaling a purely service-focused contract. As there are no BOQ items or technical specs published, bidders should prepare for an open scope with vendor-capability based evaluation and adherence to BPCL’s internal maintenance standards.
Product/service names: CAMC for walk-in coolers
Quantities: Not disclosed
Estimated value: Not disclosed
Experience requirements: CAMC capability for commercial refrigeration units
Quality/standards: General CAMC practices; BPCL internal norms
Delivery/installation: Ongoing service during contract term (three years)
Warranty/AMC: Not specified; assume standard service level commitments
EMD: Not disclosed in tender data
Contract duration: three years CAMC for walk-in coolers
Delivery terms: Ongoing maintenance and service; downtime minimization
Not specified in the tender; bidders should expect BPCL to outline quarterly or milestone-based CAMC payments in the final bid documents.
Service delivery during the contract period with preventive maintenance at predefined intervals; availability for breakdown support as per SLA to be finalized.
Not specified; bidders should anticipate standard SLA penalties for downtime and response time violations once tender terms are issued.
Demonstrated CAMC experience for commercial refrigeration equipment
Ability to provide service engineers with relevant refrigeration certifications
Financial capability to undertake multi-year maintenance contracts
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - CAMC FOR WALK IN COOLERS AT CANTEEN FOR THREE YEARS
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Bharat Petroleum Corporation Ltd
ERNAKULAM, KERALA
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PORBANDAR, GUJARAT
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Experience Criteria
Certificate (Requested in ATC)
OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Extended Deadline
16-Jul-2026, 3:00 pm
Opening Date
16-Jul-2026, 3:30 pm
Extended Deadline
13-Jul-2026, 3:00 pm
Opening Date
13-Jul-2026, 3:30 pm
Extended Deadline
09-Jul-2026, 3:00 pm
Opening Date
09-Jul-2026, 3:30 pm
Key insights about KERALA tender market
Bidders should submit typical CAMC bid documents including GST registration, PAN, and prior CAMC references. While EMD is not disclosed, ensure a robust financial capability and demonstrate prior maintenance of commercial refrigeration units, along with service SLAs and response times as per BPCL expectations.
Prepare GST certificate, PAN card, company registration, experience certificates for CAMC of refrigeration equipment, financial statements for last 2-3 years, OEM authorizations if applicable, and technical compliance statements showing capability to service walk-in coolers in canteen environments.
Although specific specs are not published, bidders should provide preventive maintenance schedules, spare parts catalogues, technician qualifications for refrigeration systems, and adherence to safety standards for commercial kitchen equipment, along with uptime and response-time SLAs.
The contract term is stated as three years. Bidders should align maintenance cycles to monthly, quarterly, and annual preventive service milestones and coordinate with BPCL facility managers for access windows.
Bidders should align with standard CAMC practices for commercial refrigeration and meet BPCL internal quality norms; ensure technicians hold refrigeration credentials and follow safety protocols for kitchen environments during service visits.
Payment terms are not disclosed; bidders should anticipate standard CAMC terms such as quarterly or milestone-based payments, linked to SLAs, with clear uptime guarantees and service response times in the final agreement.
Eligibility includes demonstrated CAMC experience for refrigeration units, ability to supply trained technicians with relevant certifications, and the financial strength to commit to a three-year service contract with potential penalties for downtime.
If OEM service is required, obtain and submit OEM authorization letters covering walk-in cooler brands in BPCL canteens; include service capability, parts availability, and warranty terms aligned with BPCL expectations.
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS