Custom Bid for Services - 9070C25C08 Maintenance of Hitachi Hi-rel make UPS systems through OEM at
Indian Oil Corporation Limited
JAGATSINGHAPUR, ODISHA
Progress
Quantity
1
Bid Type
Two Packet Bid
National Aluminium Company Limited (Nalco), Bhubaneswar, invites bids for a maintenance contract of Hitachi Hi-REL make UPS systems located in Koraput, Odisha 763001. The project value is approximately ₹758,480.00 with an EMD of ₹10,000. The scope covers preventive and corrective maintenance of UPS units under a service contract, with potential scope expansion up to 25% of contract value/duration as per the Buyer’s terms. This procurement targets reliable, OEM-aligned UPS servicing in the Odisha regional cluster, emphasizing uninterrupted power protection for critical loads.
Key differentiators include a clear 25% quantity/duration variation clause and the requirement to align with Hitachi Hi-REL equipment specifications during service delivery. The absence of BOQ items suggests a potentially bundled maintenance package requiring supplier capability in on-site repair, spares management, and response time. The tender sits under the Materials department and focuses on maintenance service delivery rather than supply of new equipment.
Hitachi Hi-REL UPS systems maintenance
On-site preventive and corrective maintenance
OEM-aligned spares management and repair capabilities
Response time commitments to site visits
Variation clause up to 25% in contract scope/duration
No BOQ items; bundled service package
EMD amount ₹10,000 must accompany bid
25% variation in quantity/duration allowed
Bundled maintenance scope with Hitachi Hi-REL UPS
Variation up to 25% allowed; payments aligned with service milestones as per contract
On-site maintenance visits with defined SLAs; exact timelines not specified
Not specified in provided data; likely standard service-level penalties
Experience in maintenance of UPS systems, preferably Hitachi Hi-REL
Financial credibility to sustain a ₹7.58 Lakh contract
OEM authorization for Hitachi Hi-REL UPS maintenance
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Maintenance contract of Hitachi Hi-REL make UPS systems
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Main Document
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Oil Corporation Limited
JAGATSINGHAPUR, ODISHA
Nlc India Limited
BIKANER, RAJASTHAN
Iocl- Nrpl
REWARI, HARYANA
National Aluminium Company Limited
ANGUL, ODISHA
Damodar Valley Corporation
KODERMA, JHARKHAND
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for UPS maintenance experience
Financial statements / bank statements
EMD submission document (₹10,000)
Technical bid documents and compliance certificates
OEM authorization/certification for Hitachi Hi-REL UPS
Any other certificates requested in bid document terms
Key insights about ODISHA tender market
Bidders should register with Nalco's procurement portal, submit ₹10,000 EMD along with GST and PAN, attach OEM authorization for Hitachi Hi-REL UPS, and provide experience certificates. Ensure 25% scope variation capability and on-site maintenance plans, with response SLAs clearly defined.
Required documents include GST certificate, PAN, experience certificates in UPS maintenance, financial statements, EMD submission, OEM authorization for Hitachi Hi-REL, and technical bid compliance certificates. Upload all certificates as per ATC, Corrigendum, and bid document.
No explicit technical specs are listed; bidders must demonstrate OEM-aligned maintenance capability for Hitachi Hi-REL UPS, including preventive/corrective service, spares management, and on-site support, with adherence to any Hitachi service guidelines.
Exact deadline dates are not provided in the data; bidders must monitor Nalco procurement notifications for bid opening date and submission deadline, ensuring EMD of ₹10,000 and all required documents are ready.
Payment terms are not explicitly stated; expect milestone-based payments per service delivery with potential variation up to 25% of contract value, subject to contract terms and approvals.
Warranties and penalties are not detailed in the provided data; bidders should seek clarity on SLAs, penalties for downtime, and warranty coverage through the bid document and ATC.
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Main Document
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS