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Closed GEM

Invitation to Bid - Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance in CHANDIGARH, CHANDIGARH

Bid Publish Date

07-Mar-2025, 10:14 am

Bid End Date

17-Mar-2025, 11:00 am

Progress

RA
Issue07-Mar-2025, 10:14 am
Reverse Auction02-Apr-2025, 11:00 am
AwardCompleted

Accountant General, Haryana has released a public tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp apple, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Nexstgo, Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Monochrome, Laser, Separate Drum and Tonner); Brother, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome, Laser, Separate Drum & Tonner, Mid Range); Brother, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome, Laser, Separate Drum & Tonner, Lower range); Brother, Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Colour, Laser, Separate Drum and Toner); Brother, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Offline 600 VA; Numeric iball vertiv, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Offline 1 KVA; BPE, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Offline 650 VA; BPE, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Online 1KVA; Eaton, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 6 KVA); Eaton, Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Brother, ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; Computer- Servers; OEM Authorised Service Provider in CHANDIGARH, CHANDIGARH. Quantity: 398. Submission Deadline: 17-03-2025 11: 00: 00. Download documents and apply online.

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Technical Results

S.No Seller Date Status
1
HTIS TELECOM PRIVATE LIMITED   Under PMA
15-03-2025 15:56:04
2
PARAMOUNT IT SERVICES   Under PMA
15-03-2025 12:57:04
3
RNSYADUVENDRA ENTERPRISES INDIA PRIVATE LIMITED   Under PMA
16-03-2025 20:52:16
4
SUKHMANI SERVICES   Under PMA
17-03-2025 10:31:13
5
TARGUS TECHNOLOGIES PRIVATE LIMITED   Under PMA
15-03-2025 17:49:22
6
UNIRETECH PRIVATE LIMITED   Under PMA
09-03-2025 14:36:54
7
VG TECHNOLOGIES PRIVATE LIMITED   Under PMA
13-03-2025 13:47:39

Financial Results

Rank Seller Price Item
L1
PARAMOUNT IT SERVICES   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance
L2
HTIS TELECOM PRIVATE LIMITED   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance

Reverse Auction Schedule

Completed

Start

02-Apr-2025, 11:00 am

End

03-Apr-2025, 11:00 am

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Tender Data

Bid Details

Quantity

398

Bid Type

Two Packet Bid

Bid Validity

90 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

14

Experience Required

5 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp apple , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Nexstgo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Monochrome , Laser , Separate Drum and Tonner ); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, Mid Range); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, Lower range); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Colour, Laser, Separate Drum and Toner); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Offline 600 VA; Numeric iball vertiv , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Offline 1 KVA; BPE , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Offline 650 VA; BPE , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS Online 1KVA; Eaton , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 6 KVA); Eaton , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Brother , ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; Computer- Servers; OEM Authorised Service Provider

Authority Records

COMPTROLLER AND AUDITOR GENERAL OF INDIAACCOUNTANT GENERAL
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Documents 5

GeM-Bidding-7469161.pdf

Main Document

Buyer uploaded ATC document

ATC

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Corrigendum Updates

1 Update
#1

Update

08-Mar-2025

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

Additional Doc 1 (Requested in ATC)

6

Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

7

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about CHANDIGARH tender market

What are the eligibility requirements for the tender?

The eligibility requirements include being a registered entity with prior experience in providing annual maintenance services for desktops, laptops, and peripherals. Bidders must have a valid GST registration and demonstrate capabilities through documented evidence of past service contracts with government or reputable private sector organizations.

What specific certificates are required for compliance?

To ensure compliance, bidders must provide valid certifications for technicians demonstrating expertise in IT equipment servicing. Certificates may include manufacturer-specific qualifications or industry-recognized training programs relevant to the maintenance of desktops, laptops, and printers.

How should bidders register and submit their documents?

Bidders are required to register on the Government E-Marketplace (GEM) portal and prepare their documentation for submission. Accepted document formats can be specified in the tender documentation, which include PDFs and digital forms as outlined in the submission guidelines.

What are the aspects of quality standards and testing criteria in the tender?

Bidders must adhere to stringent quality standards as part of their proposals. Compliance with defined maintenance protocols, performance metrics, and testing criteria is crucial, ensuring that all equipment remains operational at optimal levels. Regular audits and adherence to service level agreements will be required.

How will the evaluation and selection process be conducted?

The evaluation and selection process will involve a comprehensive review of both technical and financial bids. The procurement committee will assess qualifications based on experience, financial health, and detailed pricing to ensure value for public expenditure. Notifications about the results will be communicated to successful bidders post-evaluation.

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