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Indian Army Wireless Token Calling System Tender 2026 - 4 Button 12 Digit, Central Display Controller, Installation & Testing

Bid Publish Date

02-Oct-2026, 10:24 am

Bid End Date

21-Oct-2026, 9:00 am

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Progress

Issue02-Oct-2026, 10:24 am
Corrigendum16-Oct-2026
AwardPending

Key Highlights

  • • Opportunity issued by Indian Army under Department Of Military Affairs for tokenized queue management system
  • • Hardware: Wireless 4 Button 12 Digit Token Calling Keypad, 3 inch 3-digit token counter display, Central Display Queue Controller, Main token display
  • • Scope includes installation configuration testing and commissioning services
  • • Delivery quantity flexibility: up to 25% increase/decrease during contract and currency

Tender Overview

The opportunity is issued by the Indian Army, under the Department Of Military Affairs, for a comprehensive token calling and display system. The procurement covers a Wireless 4 Button 12 Digit Token Calling Keypad, a 3 inch 3-digit token counter display, a Central Display Queue Controller, a Main token display, plus installation, configuration, testing and commissioning services. The package comprises five total items in the BOQ, with no item-specific quantities disclosed. The contract scope includes hardware supply and end-to-end on-site deployment, with ATC terms referenced by the buyer. This tender requires adherence to the purchaser’s option clause affecting quantity adjustments, delivery timing, and progression of delivery through contract currency. The location field is not disclosed, and the end-user is a defense buyer, indicating stringent compliance and secure handling expectations.

Technical Specifications & Requirements

  • Product/service names from tender: Wireless 4 Button 12 Digit Token Calling Keypad, 3 inch 3-digit token counter display, Central Display Queue Controller, Main token display.
  • Service scope: Installation configuration testing and commissioning.
  • Delivery/installation context: on-site deployment for queue/token display system; standardized connection to central controller; testing and commissioning to verify display synchronization.
  • Key standards or certifications: not specified in data; bidders should verify compatibility with defense fabrication and secure installation practices. Unique differentiator: defense-grade queue management components with integrated token display.
  • BOQ detail: 5 total items; exact quantities and unit measures not disclosed.

Terms, Conditions & Eligibility

  • Option clause allows up to 25% quantity increase/decrease during contract or currency with same contracted rates.
  • Delivery period mechanics: starts from the last date of original delivery order; if exercised, extended time = (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days; extended delivery may still be bounded by original delivery period.
  • The purchaser reserves rights to adjust delivery timeline per option clause; bidders must comply. Buyer provided ATC terms referenced for further specifics. Finance terms, EMD, and eligibility criteria are not explicitly disclosed in the provided data.

Key Specifications

  • Product names and categories: Wireless 4 Button 12 Digit Token Calling Keypad; 3 inch 3-digit token counter display; Central Display Queue Controller; Main token display

  • Quantities: not disclosed in BOQ; total BOQ items = 5

  • Estimated value/EMD: not specified in provided data

  • Experience requirements: not specified; defense procurement context implies need for secure installation capability

  • Quality/standards: ATC terms exist; no explicit IS/ISO numbers provided in data

Terms & Conditions

  • EMD/financial requirements: not specified in the data; bidders must refer to ATC

  • Delivery terms: 25% quantity variation allowed; delivery period rules with 30-day minimum extension

  • Submission requirements: review ATC; comply with option clause and on-site installation/commissioning expectations

Important Clauses

Payment Terms

No explicit payment terms provided; ATC to define terms; bidders should correlate with 25% quantity variation and delivery milestones

Delivery Schedule

Delivery period starts from last date of original delivery order; extended time calculated as (Increased quantity ÷ Original quantity) × Original delivery period with minimum 30 days

Penalties/Liquidated Damages

No LD or penalty details in provided data; ATC may specify penalties for delays or non-performance

Bidder Eligibility

  • Experience in deploying queue management or token-based display systems for defense or government sectors

  • Capability to perform defense-grade installation, configuration, testing and commissioning

  • Compliance with ATC terms and ability to meet delivery-time flexibilities under the option clause

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Tender Data

Bid Details

Quantity

7

Category

3 inch 3 digit token counter display

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Past Performance

20 %

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Wireless 4 Button 12 Digit Token Calling Keypad , 3 inch 3 digit token counter display , Central Display Queue Controller , Main token display , Installation configuration testing and commissioning

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Leh

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-LehLeh--215-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 5

GeM-Bidding-9977028.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Corrigendum Updates

2 Updates
#1

Update

16-Oct-2026

Extended Deadline

21-Oct-2026, 3:30 am

Opening Date

22-Oct-2026, 3:30 am

#2

Update

13-Oct-2026

Extended Deadline

15-Oct-2026, 3:30 am

Opening Date

16-Oct-2026, 3:30 am

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Bill of Quantities (BOQ) 5 Items Sign in for GEM prices

#1

Wireless 4 Button 12 Digit Token Calling Keypad

Wireless 4 Button 12 Digit Token Calling Keypad

2 pieces Delivery: 15 days
#2

3 inch 3 digit token counter display

3 inch 3 digit token counter display

2 pieces Delivery: 15 days
#3

Central Display Queue Controller

Central Display Queue Controller

1 pieces Delivery: 15 days
#4

Main token display

Main token display

1 pieces Delivery: 15 days
#5

Installation configuration testing and commissioning

Installation configuration testing and commissioning

1 lot Delivery: 15 days

Categories 8

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates showing related deployment or supply

4

Financial statements demonstrating turnover capacity

5

EMD/Security deposit documentation (as required per ATC)

6

Technical bid documents and compliance statements

7

OEM authorizations or certifications (if applicable)

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for Indian Army token calling system tender in 2026?

Bidders must review the ATC terms, provide OEM authorizations if required, submit GST and PAN, include experience certificates for defense deployments, and ensure compliance with the option clause allowing up to 25% quantity changes. Include on-site installation, testing and commissioning plan and guarantee delivery timelines.

What documents are required for the Indian Army queue display tender in 2026?

Required documents include GST certificate, PAN, experience certificates, financial statements, EMD documentation, technical bid documents, and any OEM authorizations. Ensure submission aligns with ATC terms and addresses installation capabilities.

What are the technical components in the token calling system tender?

System components include a Wireless 4 Button 12 Digit Token Calling Keypad, a 3 inch 3-digit token counter display, a Central Display Queue Controller, and a Main token display, plus on-site installation, configuration, testing and commissioning services.

When is delivery expected for the Indian Army queue system tender?

Delivery timing follows the contract’s delivery period, which starts from the last date of the original delivery order; extended time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. Ensure readiness for potential quantity changes.

What standards or ATC terms apply to the Indian Army procurement?

ATC terms govern purchaser rights and delivery adjustments; exact standards are not specified in the data. Bidders should view the uploaded ATC document to confirm any required certifications, security clearances, and defense-grade compliance requirements.

What is the scope of services for installation and commissioning?

Scope includes installation configuration testing and commissioning of the token calling system, ensuring proper integration with the central controller and all displays, plus verification of battery/backup, display synchronization, and user interface readiness for queue operations.

What is the bidder eligibility for defense queue systems procurement?

Eligibility emphasizes defense deployment capability, existing experience with similar token/display systems, ability to comply with ATC terms, secure installation practices, and readiness to handle potential quantity variations up to 25% during contract and currency.

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