BSNL Parcel Department Bharat Sanchar Nigam Limited Maintenance Services for Precision Air Conditioners Pune Maharashtra 2026

Tender Overview

Bharat Sanchar Nigam Limited (BSNL), a key government telecom agency under the Department of Telecommunications, invites bids for Comprehensive Annual Maintenance Services (AMS) for precision air conditioners in Pune, Maharashtra (410301). Estimated value is ₹6,803,597 with an EMD of ₹136,072. The procurement focuses on ongoing maintenance and support for critical cooling systems to ensure uninterrupted operations. The contract includes option clauses for up to 25-50% adjustments in quantity or duration at tender issue, reinforcing flexibility in demand. Although the BOQ shows zero items, the AMS scope remains explicit in the vendor terms and eligibility requirements. This tender emphasizes OEM authorization, dedicated service support, and financial/physical eligibility to qualify. The location, organization, and product make this a targeted, location-specific procurement opportunity for qualified service providers.

Technical Specifications & Requirements

• Category: Comprehensive Annual Maintenance Services for Precision Air Conditioners
• Estimated value: ₹6,803,597; EMD: ₹136,072
• Location: Pune, Maharashtra (410301)
• Eligibility basics: 3-year average turnover at least 30% of estimated cost; OEM/manufacturer authorization required
• Prerequisites: Dedicated/toll-free service number; escalation matrix; compliance with ATC terms; ability to sub-contract with buyer consent
• Contract flexibility: Quantity/duration adjustments up to 25-25% (as per clause) and up to 50% at time of issue
• Documentation: Bidders must upload certificates and OEM authorizations; non-submission risks rejection
• Notes: No BOQ items listed; focus on service capability and compliance rather than product supply

Terms, Conditions & Eligibility

• EMD: ₹136,072 (as per tender); add as prescribed in bid documents
• Turnover: Average annual turnover over last 3 years ≥ 30% of estimated cost
• Eligibility: Manufacturer/OEM authorization required; original/attested authorization letter
• Service standards: Dedicated support line; escalation matrix; SLA alignment
• Liability: Sub-contracting allowed only with prior consent; joint liability remains with contractor
• Payment & delivery: Terms aligned to contract; penalties/LD as applicable in ATC; ensure submission of all required documents