Uttar Pradesh Secretariat Lucknow Cleaning & Sanitation Services Tender West Delhi 2026 - Outcome Based Hospitality Cleaning & Disinfection

Tender Overview

The Uttar Pradesh Secretariat Lucknow invites bids for Cleaning, Sanitation and Disinfection Services in a multi-zone hospitality context (indoor, outdoor, basement) with an estimated value of ₹18,993,445 and an EMD of ₹379,869. Scope covers general cleaning, sweeping, mopping, and disinfection across indoor, outdoor and basement areas in the specified location (WEST DELHI, DELHI - 110008). The contract offers a 25% adjustability in quantity or duration at the time of issue, and requires compliance with post-award formalities including payment terms and performance security. The Tender includes attachments for Scope of Work (SOW) and SLA; BOQ items report is currently blank, indicating a broad service-based requirement rather than a fixed item list. Bidders must ensure an on-site service office in the consignee's state and provide dedicated service support channels. An emphasis on past project experience is stated, with acceptable documentation including contracts, client execution certificates, or equivalent proofs. Overall, the opportunity targets professional cleaning providers with hospitality-grade cleaning and disinfection capabilities and robust post-award delivery and documentation processes.

Technical Specifications & Requirements

• Scope: General Cleaning ( indoor/outdoor/basement ), Sweeping, Mopping, Dusting; Disinfection and Hospitality-focused sanitation.
• Estimated value: ₹18,993,445; EMD: ₹379,869.
• Flexibility clause: 25% variation in contract quantity or duration (before and after award).
• EMD submission mode: Account Payee Demand Draft payable to Management Officer, Inderprastha UP Guet House, Dwarka, New Delhi; scanned DD proof required with bid; hard copy due within 5 days of bid end/open date.
• Security: Performance security via DD or PBG; scanned DD not to exceed award conditions; hard copy to buyer within 15 days of award.
• Support: Dedicated toll-free number required; service office located in the consignee's state.
• Past experience proof: Contract copies, invoices with self-certification, execution certificates, or equivalent documents accepted.
• Attachments: SOW and SLA referenced in bid files.

Terms, Conditions & Eligibility

• EMD/Payment terms: ₹379,869 EMD; DD payable in Delhi; payment terms to be aligned with GeM/contracted terms.
• Delivery/Implementation: On-site cleaning services across specified zones; no fixed BOQ items, implying performance-based delivery.
• Service Office: Must be located in the state of consignee with documentary evidence.
• Support: Dedicated toll-free service line for ongoing support.
• Past Experience: Acceptable proofs include contract copies with invoices, execution certificates, or third-party notes.
• Variation Clause: Up to 25% quantity/duration adjustment pre/post award.
• Documentation: Submit GST, PAN, experience certificates, financials and technical bid documents as applicable via bid process; ensure hard copies of DD and relevant docs within specified windows.