Progress
State Bank Of India (SBI) invites a manpower outsourcing tender in Kamrup, Assam for unskilled, minimum wage staff. The procurement focuses on supplying daily wage personnel with basic high school qualifications, under the Department of Financial Services. The contract terms emphasize the service provider’s in-state office, dedicated toll-free service support, and a formal escalation matrix. No BOQ items are listed, indicating a staffing model rather than commodity supply. The key differentiator is the governance of wage payments by the service provider to staff first, with subsequent reimbursement from SBI upon submission of statutory documents and bank proof. This tender requires robust payroll compliance and on-ground staffing capability in Assam.
In-state service provider office mandatory with documentary evidence
Dedicated toll-free service support and escalation matrix required
Salaries paid by provider upfront; reimbursement claimed from SBI with statutory docs
Service provider must pay staff salaries first and claim reimbursement from SBI upon submission of PF/ESIC and bank proofs.
Not specified; staffing deployment and ongoing payroll compliance implied as ongoing service.
Not specified in available terms; typical SLA penalties may apply for non-compliance with payroll or service levels.
In-state Assam office capability and evidence
Experience in manpower outsourcing for government or financial sector
Demonstrated payroll compliance (PF/ESIC) and statutory documentation
Quantity
133
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
500
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Minimum wage - Unskilled; High School; Others
Advisory Bank
State Bank of India
ePBG Percentage
0.02%
ePBG Duration (Months)
36
Delivery Locations
1
Delivery Cities
Kamrup Metro
Delivery Pincodes
781005
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Biren Chandra Barman | 781005,GS ROAD | Kamrup Metro | Assam | 781005 | 133 | - | Allowances 2 (INR per day) : 0 Optional Allowances 3 (INR per day) : 0 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 ESI (INR per day) : 22.52 Provident Fund (INR per day) : 83.16 Number of working days in a month : 26 Tenure/ Duration of Employment (in months) : 36 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST certificate
PAN card
Experience certificates (manpower outsourcing)
Financial statements (last 3 years)
EMD/Security deposit (as applicable)
Technical bid documents
OEM authorizations (if applicable)
Staff payroll compliance documents (PF/ESIC)
Bank statements proving salary payments
Key insights about ASSAM tender market
Bidders must submit GST, PAN, experience certificates, financial statements, and EMD (if required). Provide proof of an in-state office, dedicated toll-free support, and a full escalation matrix. Ensure payroll compliance (PF/ESIC) and bank statements for salary payments to contracted staff.
Submit GST certificate, PAN, experience certificates in manpower outsourcing, last three years’ financial statements, EMD documents, technical bid, and payroll compliance proofs (PF/ESIC) along with staff deployment evidence and bank statements.
The service provider must pay salaries first, then claim reimbursement from SBI on submission of PF/ESIC compliance proofs and bank statements showing salary disbursement to staff.
Bidder must establish an office within Assam with documentary evidence showing address, registration, and contact details to satisfy in-state presence for SBI procurement.
Provide a dedicated toll-free service line and a formal escalation matrix with contact numbers for timely issue resolution and service support as part of the bid submission.
No BOQ items are listed and no technical standards are specified in the tender. The focus is on staffing deployment, payroll compliance, and in-state presence rather than product quantities.
Eligibility includes in-state Assam office capability, prior manpower outsourcing experience for government entities, and demonstrable payroll compliance (PF/ESIC) with supporting bank statements.