Indian Army Water Heaters Tender Solan Himachal Pradesh 2026 BIS ISI Certified Geysers Procurement

Tender Overview

The procurement opportunity from the Indian Army (Department of Military Affairs) targets the supply of water heaters (geyser units) for the Kasauli Station in Solan, Himachal Pradesh 171102. The bid includes an EMD of ₹43,833 and an option clause permitting a quantity variation of up to 25% during both initial and currency periods at contracted rates. Bidders must align with post-award delivery timelines, beginning from the last date of the original delivery order, with minimum additional time of 30 days when options are exercised. The contract scope emphasizes supply only, with installation/commissioning potentially included as per the scope. Unique requirements include a strong emphasis on regulatory compliance, post-sale service, and Indian after-sales support capabilities for imported or domestically manufactured geysers.

• Organization: Indian Army
• Product/Service: Water heaters (geyser units)
• Location: Solan, Himachal Pradesh
• Estimated Value: Not disclosed; EMD ₹43,833
• Key differentiator: mandatory BIS/type test certificates, OEM authorization, service-center presence in consignee states, and explicit after-sales support structure
• Unique aspects: option-based delivery, strict certification and service obligations, and domestic/foreign OEM registration requirements

Technical Specifications & Requirements

• No explicit product specifications provided in the BOQ; bidders must rely on bid document, ATC, and corrigenda for technical compliance
• Mandatory certificates to upload with bid: BIS licence, type test certificate, and other approvals as per product specification
• OEM Certificate of Authorization required at bid opening; imported products must have an Indian registered office for after-sales support
• Service & support obligations include a toll-free number, escalation matrix, and functional service centers in each consignee state; if not existing, centers must be established within 30 days of award with documentary evidence
• Scope of supply: Only supply of goods; installation/commissioning if covered will be specified in contract
• Delivery terms align with option clause timing; delivery period starts from the last date of the original delivery order; minimum extension rule ensures at least 30 days extra
• Purchase terms emphasize post-sales service readiness and proof of support infrastructure

Terms, Conditions & Eligibility

• EMD: ₹43,833 (as per tender) and must be submitted as specified in bid documentation
• Delivery: Order quantity may be increased up to 25% during contract period; extension calculations use a defined formula with minimum 30 days
• Certificates: Upload BIS licence, type tests, and OEM authorisation; failure to submit may lead to rejection
• Service & Support: Dedicated toll-free support number and escalation matrix; service centers required in each consignee state; 30-day center establishment responsibility for awardees
• OEM & Imported Products: If imported, OEM must have a registered India office for after-sales service
• Scope: Bid price must include all cost components; installation/commissioning as applicable per contract
• Documentation: All essential documents referenced in Terms & Conditions must be provided; non-compliance may affect eligibility