Health & Family Welfare Department Delhi Nursing Outsourcing Tender 2026 – Unskilled Staffing, Minimum Wage, IS 550 compliant 2026

Tender Overview

Organization: Health and Family Welfare Department (Delhi). Procurement for Manpower Outsourcing Services – Unskilled workers under minimum wage norms for healthcare facilities. EMD: ₹652,647. Tender location: Delhi, with requirement that the service provider maintain a local office and dedicated supervision. The contract scope emphasizes nursing orderly services coordination with hospital authority and dedicated service support channels. A notarized undertaking on stamp paper is mandated, covering integrity, non-blacklisting, and bid-period commitments. The contract may extend up to 1 year beyond initial duration, with potential extension up to 6 months in exigencies. A dedicated supervisor must be on the vendor payroll to manage nursing orderly services.

Technical Specifications & Requirements

• No explicit product/technical specs published. Tender focuses on manpower provisioning for unskilled healthcare support roles at minimum wage. Key compliance themes include worker safety for health facilities, insurance coverage (workmen’s compensation, public liability), and supplier service capabilities.
• Essential logistical requirements include: local in-state service provider office, dedicated toll-free service support, and an escalation matrix. The ATC requires notarized declarations on eligibility, and a formal undertaking restricting bid withdrawal or non-signature of contract penalties.
• The engagement entails coordination with hospital authority, ongoing supervision, and potential renewal conditions tied to performance.

Terms, Conditions & Eligibility

• Emphasis on workmen compensation, insurance, public liability, property damage, and PPE compliance for EHV environments.
• Mandatory existence of a local office in the consignee state and documentary evidence.
• Notarized undertaking on Rs. 100 stamp paper with explicit compliance to non-disqualification and bid-validity commitments.
• Service continuity obligations include dedicated supervision, toll-free service contact, and an escalation matrix for support.
• Duration may extend up to 1 year beyond initial term, with potential 6-month exigency extension; timely deployment of supervisors is required.