Office Of Dg (ace) Defence Research & Development AMC for Atomizer Based Micro Encapsulation System Pune Maharashtra 2025

Tender Overview

The Office Of Dg (ace) under the Defence Research & Development department invites bids for an Annual Maintenance Contract (AMC) for an Atomizer Based Micro Encapsulation System. The scope covers ongoing service and support rather than initial supply, with EMD of ₹50,000 and payment-flexibility via DD or fixed deposits. Installation and commissioning, if in scope, occurs at HEMRL, Armament Post, Sutarwadi, Pune 411021, Maharashtra. Bidders must demonstrate financial stability, avoid liquidation, and accept sub-contracting controls. The contract enforces joint liability for performance and requires post-award delivery of hard-copy EMD/FDR within specified timelines. A toll-free service line and escalation matrix are mandatory, ensuring responsive maintenance support. This tender emphasizes risk-managed service provision within a government-run defense environment and the need for strict compliance with purchaser-directed terms. This procurement is specific to the Pune region, for a high-precision encapsulation system maintenance regime, and may require OEM-aligned support and documented service SLAs.

Technical Specifications & Requirements

• Organization: Office Of Dg (ace) / Defence Research & Development
• Product/Service: Annual Maintenance Contract for Atomizer Based Micro Encapsulation System
• Location for delivery/installation: HEMRL, Armament Post, Sutarwadi, Pune 411021, Maharashtra
• EMD: ₹50,000 (payment modes: Demand Draft, Fixed Deposit Receipt)
• EMD/FDR submission deadlines: hardcopy delivery within 5 days of bid end/open date; FDR validations required
• Contract terms: joint and several liability; no assignment/sub-contracting without prior written consent; performance security via FDR or PBG
• Service support: dedicated toll-free number; explicit escalation matrix for service support
• Location-relevant compliance: bidder must avoid liquidation/receivership; maintain financial standing
• BOQ: no items listed; scope is AMC rather than material supply
• Delivery/installation scope: to be determined but includes installation if covered in scope
• Key requirement emphasis: OEM-aligned service capability and strict post-award documentation

Terms, Conditions & Eligibility

• EMD: ₹50,000 through DD or FDR; submit scanned proof and deliver hard copy within 5 days of bid end date
• Payment terms: not explicitly stated; ensure compliance with government procurement norms and possible advance/ milestone clauses
• Delivery regime: installation/commissioning at HEMRL Pune if included in scope; ensure service responsiveness with escalation matrix
• Financial standing: bidder must not be under liquidation or bankruptcy; upload undertaking with bid
• Sub-contracting: allowed only with buyer’s written consent; joint liability remains with seller
• Performance security: can be FDR or PBG; hard copy submission within 15 days of award; FDR endorsement required
• Support: dedicated service number and escalation contacts mandatory
• Documentation: submit GST, PAN, experience certificates, financial statements and OEM authorizations as applicable