Health and Family Welfare Department Delhi Non-Aadhaar Based Biometric Attendance System Tender West Delhi 2026 - AAA/TRTL Biometric Devices & 5-Year OEM Warranty
Bid Publish Date
29-Apr-2026, 5:50 pm
Bid End Date
18-May-2026, 6:00 pm
Value
₹3,49,482
Location
Progress
Quantity
14
Bid Type
Single Packet Bid
Key Highlights
- • Specific brand/OEM requirements: 5-year OEM warranty, 5-year OEM RD service certificate.
- • Technical standards/certifications: Windows compatibility (Win 7+), ISI/IS standards not specified.
- • Special clauses: 25% quantity flexibility during and after contract; 30-day minimum extended delivery.
- • Eligibility: Service center in Delhi/NCR; toll-free service call logging; Delhi jurisdiction for disputes.
- • Warranty/AMC: 5-year onsite replacement warranty; 5-year RD service subscription.
- • Penalties/Performance bonds: 5% performance security required on award.
- • Delivery/Installation: Installation, testing, commissioning, and data upload included.
- • Data handling: Upload all employee data during installation; interface USB and Windows-compatible.
Categories
2
Tender Overview
Health and Family Welfare Department, Delhi invites bids for a Non-Aadhaar Based Biometric Attendance System to be deployed in West Delhi, Delhi 110008. Estimated value is ₹3,49,481.86, with unspecified EMD. The project encompasses biometric fingerprint and facial recognition, with service support in Delhi/NCR. Key differentiators include a 5-year onsite warranty, 5-year OEM RD service certificate, and an option clause allowing up to 25% quantity variation at contracted rates. Installation, testing, and data upload are required within the scope. The contract emphasizes compliance with vendor ATC clauses and Delhi jurisdiction for disputes, signaling strict local execution and after-sales commitments.
Technical Specifications & Requirements
- Product: Biometric Attendance System with fingerprint and facial scan capabilities.
- Interfaces: USB, Windows compatibility (Windows 7 or above); interface compatibility specified.
- Deployment: Onsite installation with data uploading of all employees during installation.
- OEM requirements: 5-year OEM warranty, 5-year OEM RD service subscription, service center in Delhi/NCR and toll-free support; single signed OEM authorization letter in technical bid.
- Hardware basics: Minimum display size and camera resolution are specified under hardware requirements; device operating system and language support are to be provided.
- Compliance: 5% performance security, adherence to ATC clauses, and absolute Delhi jurisdiction.
- Eligibility: Imported products require Indian registered office for after-sales service.
Terms & Eligibility
- Quantity: Purchaser may increase/decrease up to 25% of bid quantity during contract; delivery periods extend accordingly with a minimum of 30 days.
- Safety & insurance: Contractors must cover workmen compensation, public liability, and safety for Extra High Voltage work.
- Warranty & service: 5-year onsite device replacement warranty and escalation matrix for service support.
- Payment terms: Installation, testing, commissioning, and data upload included; disputes governed by Delhi jurisdiction.
- Documents: OEM authorization, service center details, and necessary certifications as per ATC.
- Delivery: Delivery schedule linked to modified quantity and original period per option clause.
Key Specifications
-
Biometric identification: fingerprint and facial recognition
-
Deployment: onsite installation with data upload of all employees
-
Operating system compatibility: Windows 7 or above
-
Hardware: minimum display size and front camera resolution (specific values not disclosed)
-
Language support: as per device capabilities (not explicitly specified)
-
Service: 5-year OEM warranty and 5-year RD service subscription
-
ATC compliance: bidder must submit signed OEM authorization and certificates
-
Delivery: option clause enabling up to 25% quantity variation at contracted rates
Terms & Conditions
-
EMD not specified in data; 5% performance security on award
-
Delivery period adjustments with 25% quantity variation and minimum 30 days
-
5-year onsite warranty and 5-year RD service subscription required
Important Clauses
Payment Terms
Installation, testing, commissioning and data upload included; payment terms aligned with delivery and acceptance per contract; disputes subject to Delhi jurisdiction.
Delivery Schedule
Delivery period may extend with option clause; increased quantity requires recalculated duration: ( increased quantity ÷ original quantity ) × original delivery period, minimum 30 days.
Penalties/Liquidated Damages
Performance security 5% of work order value; penalties for non-compliance or delayed delivery as per ATC and local terms.
Bidder Eligibility
-
Bidder must have a Delhi/NCR service center
-
OEM authorization letter from Biometric device manufacturer
-
Experience in biometric attendance deployments using fingerprint and facial recognition
-
5-year OEM warranty and 5-year RD service subscription must be demonstrable
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Non-Aadhaar Based Biometric Attendance System (Q2)
Authority Records
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Documents 3
GeM-Bidding-9272139.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Description of Store | Biometric attendance system with TCP/IP based communication and 128 bit AES or higher encryption, Liveness Detection, less than 1 second maximum identification time, mounting bracket/accessories and standard 1 year warranty |
| Generic | Deployment Type | Local Server Based |
| Generic | Device Operating System | Android Based |
| Generic | Biometric Identification Mode | Palm, Fingerprint, Face, Pin, RFID Card |
| Generic | Language Support | English, Hindi, Assamese, Bengali, Gujarati, Kannada, Kashmiri, Konkani, Malayalam, Manipuri, Marathi, Nepali, Oriya, Punjabi, Sanskrit, Sindhi, Tamil, Telugu, Urdu, Bodo, Santhali, Maithili, Dogri |
| Generic | User Enrolment Capacity (in number) | 40,001 to 50,000, 50,001 to 1,00,000, 1,00,001 to 3,00,000 Or higher |
| Generic | Maximum Attendance Log on Device | 4,00,001 to 5,00,000, 5,00,001 to 10,00,000 Or higher |
| Hardware Specification | Minimum Display Size (in Inch) | 7.0 to 12.9 Or higher |
| Hardware Specification | Front Camera Minimum Resolution (in Mega Pixels) | 5.0 to 7.9, 8.0 to 11.9 Or higher |
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Required Documents
GST registration certificate
PAN card
Experience certificates for biometric attendance deployments
Financial statements demonstrating financial stability
EMD/Security deposit documentation (if applicable)
Technical bid documents showing compliance with ATC
OEM authorization letter (signed) reflecting authorization for the bidder
5-year OEM warranty certificate
5-year OEM RD service subscription certificate
Service center details in Delhi/NCR and toll-free support contact
Corrigendum Updates
2 Updates Update
Extended Deadline
18-May-2026, 6:00 pm
Opening Date
18-May-2026, 6:30 pm
Update
Extended Deadline
13-May-2026, 6:00 pm
Opening Date
13-May-2026, 6:30 pm
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for non-Aadhaar biometric attendance tender in West Delhi
Bidders must submit GST, PAN, experience certificates, financial statements, EMD (if applicable), OEM authorization, and technical bid. Ensure service center presence in Delhi/NCR, and provide 5-year OEM warranty along with 5-year RD certification. Include signed OEM authorization letter in the technical bid.
What documents are required for biometric device submission in Delhi
Required documents include GST certificate, PAN, experience certificates for biometric deployments, financial statements, EMD documentation, OEM authorization letters, 5-year warranty certificates, and RD service subscription. All documents must be submitted on letterhead with the technical bid.
What are the technical specifications for biometric devices in Delhi tender
Devices must support fingerprint and facial recognition, USB interface, Windows compatibility (Windows 7 or above), and on-site installation with data upload during installation. Minimum display size and front camera resolution are specified but exact values are not disclosed in the data.
What is the delivery period and quantity flexibility for this Delhi bid
Contract allows up to 25% quantity variation during order placement and within the currency period at contracted rates. Delivery period increases proportionally to added quantity, with a minimum extension of 30 days unless the original period exceeds this minimum.
What are the warranty and service requirements for the biometric system
bidders must provide 5-year OEM warranty with ** onsite device replacement** and a 5-year OEM RD service subscription. Service centers must operate in Delhi/NCR, with a toll-free support line and escalation matrix supplied in the bid.
Which jurisdiction governs disputes for this biometric tender in Delhi
All disputes are subject to Delhi jurisdiction. The contract requires compliance with Delhi regulatory terms, and service obligations must be fulfilled within the Delhi metro region with local support.
What are the essential ATC requirements for OEM authorization
Bidder must furnish a bid-specific OEM authorization letter on signed letterhead, along with service center details, toll-free support, and all other ATC-compliant certificates listed in the terms.
Is an EMD required for this biometric attendance tender in Delhi
The tender data does not specify a distinct EMD amount. However, a 5% performance security is required on the awarded work order, and bidders should verify the exact EMD requirement in the final bid documents.
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Documents 3
GeM-Bidding-9272139.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS