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Jail Puducherry Entry & Mid Level Desktop Computers Tender 2026 – IS/AAA-TRTL Certified OEM Warranty & On-Site Service

Bid Publish Date

05-Jan-2026, 11:03 am

Bid End Date

23-Jan-2026, 6:00 pm

Location

PONDICHERRY , PUDUCHERRY

Progress

Issue05-Jan-2026, 11:03 am
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Tender Overview

Organization: Jail Puducherry. Product/service: Entry and Mid Level Desktop Computers (Q2). Location: Puducherry, India. Estimated value: not disclosed; EMD: not disclosed. Scope covers complete supply, installation, testing, and commissioning with on-site OEM warranty. Key differentiators include requirement for on-site OEM warranty, and mandatory Indian after-sales service capability. The tender emphasizes OEM authorization, service centers in the consignee state, and dedicated service support channels. This procurement targets reliable, BOQ-aligned desktop configurations suitable for government jail environments, with a focus on end-to-end delivery and maintainability.

Technical Specifications & Requirements

  • Category breakdown: PROCESSOR, MOTHERBOARD, GRAPHICS, OPERATING SYSTEM, MEMORY, STORAGE, BAYS, CABINET, PORTS, Monitor, INPUT DEVICES, WARRANTY.
  • Minimal hardware expectations include: PCIe x1/x16 expansion slots, M.2 slots for SSD/WiFi, Trusted Platform Module, on-board graphics, and factory pre-loaded OS by Desktop OEM.
  • Memory: RAM size and expandable capacity (DIMM slots, populated slots) must be specified; Storage includes SSD and HDD capacities; Internal bays sized 2.5" and 3.5" with counts for populated bays.
  • I/O: USB Type A (2.0 and 3.2 Gen 1), USB Type C, VGA/HDMI/DP ports; monitor specifications include panel type, display tech, size in cm, maximum resolution, and monitor port availability.
  • Additional: Optical drive, audio interface, keyboard/mouse connectivity, and on-site OEM warranty terms. The OEM must offer service centers in each consignee state and a toll-free support line with a clear escalation matrix.

Terms, Conditions & Eligibility

  • Scope & pricing: Supply, installation, testing, commissioning included; all costs covered in bid price.
  • OEM in India for imported products: Authorized seller must have registered Indian office for after-sales service.
  • Service centers: Functional center in the state of each consignee location; if absent, establish within 30 days of award; payment conditioned on evidence.
  • Support channels: Dedicated toll-free number and documented escalation matrix.
  • Office requirements: bidder must have an office in the concerned state.
  • Typical documents: GST, PAN, experience certificates, financials, OEM authorizations, and EMD documents as applicable.

Key Specifications

  • Entry and Mid Level Desktop Computers

  • Processor, Motherboard with PCIe slots, M.2 slots for SSD and WiFi

  • TPM module, factory pre-loaded OS by OEM

  • RAM capacity and DIMM slots details, expandable memory

  • SSD/HDD capacity and internal bays counts

  • Monitor: panel type, display tech, max resolution, cm size

  • IO: USB 2.0/3.2 Gen 1, USB-C, VGA/HDMI/DP, optical drive option

  • Warranty: On-site OEM warranty with service centers in consignee state

Terms & Conditions

  • Key Term 1: Supply, installation, testing and commissioning included in bid price.

  • Key Term 2: Indian-based after-sales support with registered OEM office and service centers.

  • Key Term 3: 30-day window to establish service center after award and provide escalation matrix.

Important Clauses

Payment Terms

Bid price must cover all costs for SITC; payment terms to be aligned with delivery milestones and evidence of service center readiness.

Delivery Schedule

Submission requires on-time delivery, installation, testing, and commissioning; service centers established within 30 days post award.

Penalties/Liquidated Damages

Penalties may apply for delays or non-compliance with service center commitments; exact LD rate to be defined in purchase order.

Bidder Eligibility

  • Office presence in the concerned state with annexed location details

  • Authorized OEM or seller with Indian after-sales support

  • Functional service center in the state of each consignee location or commitment to establish within 30 days

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
MOTHERBOARD Expansion Slots (PCIe x 1) 1, 2 Or higher
MOTHERBOARD Expansion Slots (PCIe x 16) 1, 2 Or higher
MOTHERBOARD Expansion Slots (M Dot 2) for SSD 1, 2 Or higher
MOTHERBOARD Expansion Slots (M Dot 2) for WiFi 1 Or higher
MOTHERBOARD Trusted Platform Module No TPM 2.0, Discrete TPM 2.0
GRAPHICS Graphics Type Integrated
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional, Window 11 Home
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
MEMORY (RAM) Memory Expandable Up To (in GB) 64, 128 Or higher
MEMORY (RAM) Total Numbers of DIMM Slots Available 2, 4 Or higher
MEMORY (RAM) Number of DIMM Slots Populated with Memory Card/Module 2
STORAGE Type of Storage Installed with the System NVMe-SSD Plus HDD@7200 RPM, NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed, 500, 1000, 2000 Or higher
BAYS AVAILABILITY Number of Internal Bays Available, Size 2 Point 5 Inch 1, 0
BAYS AVAILABILITY Number of Internal Bay Populated, Size 2 Point 5 Inch 1, 0
BAYS AVAILABILITY Number of Internal Bays Available, Size 3 Point 5 inch 1, 2 Or higher
BAYS AVAILABILITY Number of Internal Bay Populated, Size 3 Point 5 inch 1, 0
CABINET Cabinet Form Factor SMALL FORM FACTOR (7 to 13 Liters)
CABINET Bays for Optical Drive 1
CABINET Optical Drive No Optical Drive, DVD R/W
CABINET Audio Interface Type Universal 3.5 mm Audio Jack (Support for Audio-in and Audio out), Audio-in, Audio-out
PORTS Number of USB Type A Port (Version 2 Point 0) 4 Or higher
PORTS Number of USB Type A Port (Version 3 point 2 Gen 1) 4, 5, 6 Or higher
PORTS Number of USB Ports Type C 0, 1, 2 Or higher
PORTS Number of VGA Ports 1 Or higher
PORTS Number of HDMI Ports 1 Or higher
PORTS Number of DP Ports 0, 1 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Panel Type Twisted Nematic (TN), Vertical Alignment (VA)
Monitor Display Technology LED Backlit LCD (Liquid Crystal Display)
Monitor Screen Size (in CMs) 48.26 - 53 (19.0" - 20.87"), 53.1 - 58 (20.91" - 22.83")
Monitor Maximum Resolution (Pixels) 1600 x 900, 1920 x 1080 (Full HD)
Monitor Monitor Port HDMI, VGA
Monitor Speaker No, Yes
INPUT DEVICES Mouse Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Keyboard Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Type of Keyboard Standard
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar SITC projects

4

Financial statements (past 3 years)

5

EMD documentation (as applicable)

6

Technical bid documents

7

OEM authorization certificates

8

Proof of service centers in respective states

9

Escalation matrix and toll-free support details

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for the Jail Puducherry desktop tender 2026 with IS/AAA requirements?

Bidders must be OEM-authorized or an authorized seller with an Indian registered office for after-sales service. Provide proof of service centers in Puducherry, a toll-free support line, and an escalation matrix. Include complete SITC scope, on-site warranty terms, and compliance with IS/AAA standards as applicable to desktops.

What documents are required for the Jail Puducherry desktop bid submission 2026?

Submit GST registration, PAN, company profile, OEM authorization, experience certificates for similar SITC projects, financial statements, EMD submission as specified, and technical compliance certificates. Include service center proof and Indian after-sales support documentation.

What are the hardware specifications expected for the desktop tender in Puducherry?

Expect processors with PCIe x1/x16 expansion, M.2 slots for SSD and WiFi, TPM module, factory pre-loaded OS by OEM, RAM capacity and expansion slots, SSD/HDD capacities, 2.5" and 3.5" bays, optical drive, and comprehensive I/O including USB, VGA, HDMI, DP, and monitor specifications.

When is delivery and installation deadline for the Jail Puducherry tender 2026?

Delivery, installation, testing, and commissioning are included in the scope, with service centers to be established within 30 days of award. Exact delivery milestones will be defined in the purchase order and must align with SITC completion timelines.

What are the EMD and payment terms for the Puducherry desktop procurement?

EMD details are not disclosed in the tender summary; payment terms are tied to SITC milestones and service-center readiness. Ensure submission includes EMD documentation per tender terms and confirm payment milestones during bid clarification.

What standards and certifications are required for desktop equipment in this tender?

Desktops must comply with factory OS pre-load requirements, and OEMs should provide ISO/IEC quality and service standards where applicable. Ensure product configurations meet government procurement expectations and include any IS/AAA/TRTL related certifications referenced in the tender.

How to verify service center availability for the Jail Puducherry desktop bid 2026?

Pro bidders must prove existence of an OEM service center in each consignee state or commit to establishing one within 30 days of award. Provide service-center addresses, contact details, and a documented escalation matrix as part of submission.

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