Indian Army AMC of CCTV System Tender Ambala Haryana 2026 - ISI/ISO Standards & 25% Quantity Option

Tender Overview

The opportunity is an AMC of CCTV System procurement managed by the Indian Army under the Department Of Military Affairs, located in Ambala, Haryana. The contract contemplates an AMC for CCTV systems with quantity adjustment provisions up to 25% of bid quantity at contract placement and during currency, at contracted rates. Bidders must ensure data-sheet alignment with offered products and establish a functional service centre in the consignee state (or on-site warranty) within 30 days of award. The requirement emphasizes rigorous documentation (PAN, GSTIN, cancelled cheque, EFT mandate) and clear data-sheet submissions, with escalation and toll-free service support expectations. The bid allows delivery time extension calculations and mandates compliance with the option clause during extended periods.

Technical Specifications & Requirements

• No technical specifications are published in the tender data; bidders should rely on the Data Sheet uploaded with their bid and ensure it matches offered CCTV system parameters.
• Mandatory Data Sheet upload; mismatches can lead to bid rejection.
• Service & Support expectations include: functional state-wide service centre, toll-free service number, and an escalation matrix.
• Data Sheet verification is critical to align product capabilities with purchaser expectations.
• Organisations must provide proof of service infrastructure within the specified state and ensure carry-in/on-site warranty terms as applicable.
• The tender requires the ability to scale quantities and adjust delivery timelines per the option clause, with calculation based on (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.

Terms, Conditions & Eligibility

• Option Clause: Purchaser may increase/decrease quantity up to 25% at contract and during currency.
• Financial Standing: Bidder must not be under liquidation or bankruptcy; provide an undertaking.
• Documentation: Submit PAN, GSTIN, cancelled cheque, and EFT mandate with bid; data sheet upload mandatory.
• Service Centre: Establish a functional Centre in the consignee state within 30 days of award; payment contingent on evidence.
• Support: Dedicated toll-free service line and escalation matrix required.
• Data Sheet validation: Ensure data-sheet consistency to avoid rejection.