Principal District Court Thrissur Facility Management & Photocopier AMC Tender Kerala 2026
Progress
Key Highlights
- • Dedicated toll-free service number required for post-purchase support
- • Escalation Matrix with phone numbers must be provided by bidder/OEM
- • ATC document to be reviewed for detailed service expectations
- • Consumables included in contract cost for photocopier AMC
- • No explicit BOQ items listed; emphasis on lump-sum FM and photocopier AMC
- • Facility Management Services scope tied to a government judiciary facility in Kerala
Tender Overview
The Principal District Court Thrissur (Judiciary) in Thrissur, Kerala invites bids for Facility Management Services (Lump Sum) coupled with the purchase of a Photocopier and Annual Maintenance Contract (AMC), with consumables included in the contract cost. The estimated value is ₹1,000,000. The scope encompasses lump-sum FM services and the procurement of a photocopier, along with ongoing AMC and consumables supply. The vendor must provide a dedicated toll-free service number and an escalation matrix as part of service support, aligned to the Buyer ATC. An ATC document has been uploaded for bidder reference, detailing specific service expectations and support procedures.
Technical Specifications & Requirements
- No explicit product specifications were published in the data extract.
- Mandatory service & support commitments include a dedicated toll-free telephone line for post-purchase service and an Escalation Matrix with contact numbers.
- The procurement includes Facility Management Services (Lump Sum) and photocopier purchase with AMC, with consumables included in contract cost.
- The ATC document must be reviewed; bidders should align with any supplementary terms and conditions therein.
- No BOQ items are listed; deliverables hinge on FM scope and photocopier/AMC terms.
Terms, Conditions & Eligibility
- EMD: Not specified in the data provided.
- Service commitments require a dedicated toll-free service number and a formal Escalation Matrix.
- Bidders must review the uploaded ATC document for specific compliance, escalation paths, and performance expectations.
- Focus on aligning FM lump-sum pricing with photocopier AMC and consumables delivery within the scope defined by the ATC.
- Ensure readiness to meet government procurement norms for judiciary facilities in Kerala.
Key Specifications
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Facility Management Services - Lump Sum with Photocopier AMC
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Consumables included in contract price
-
Dedicated toll-free service number for support
-
Escalation Matrix with contact numbers
-
ATC document associated with terms and conditions
Terms & Conditions
-
Dedicated toll-free service number for post-purchase support
-
Escalation Matrix to be provided by bidder/OEM
-
ATC document governs detailed compliance and support
Important Clauses
Payment Terms
Payment terms are not explicitly stated; bidders should refer to ATC for terms alignment and any government procurement norms.
Delivery Schedule
No explicit delivery timeline published; compliance with ATC terms and installation/AMC scheduling will be defined in contract.
Penalties/Liquidated Damages
Not specified in provided data; must be detailed in ATC and contract.
Bidder Eligibility
-
Experience in facility management for government/judiciary facilities
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Ability to provide AMC for photocopier equipment
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Compliance with ATC requirements and escalation protocols
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
4
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Government Department; Purchase of Photocopier Along With Annual Maintenance Contract; Consumables to be provided by service provider (inclusive in contract cost)
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Thrissur
Delivery Pincodes
680003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Shibu M | 680003,Principal District Court, 5th Floor, New Court Complex, Ayyanthole, Thrissur | Thrissur | Kerala | 680003 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 6
GeM-Bidding-9836302.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
8
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for facility management and photocopier AMC
Financial statements or solvency documents
EMD submission proof (if applicable per ATC)
Technical bid documents and compliance statements
OEM authorisation or dealership certificate (if bidding as OEM/partner)
Frequently Asked Questions
Key insights about KERALA tender market
How to bid for facility management tender in Thrissur Kerala 2026?
To bid for the Thrissur judiciary FM tender, bidders should submit FM and photocopier AMC proposals, provide a dedicated toll-free support line and an escalation matrix, review the uploaded ATC document for compliance, attach GST, PAN, and financials, and ensure consumables are included in the contract price. Follow tender portal instructions for submission.
What documents are required for Thrissur facility management tender in Kerala?
Required documents include GST certificate, PAN card, experience certificates for FM and photocopier AMC, financial statements, EMD proof (if applicable per ATC), technical bid documents, and OEM authorisation. Ensure all documents align with ATC terms and government procurement rules for judiciary projects in Kerala.
What are the service support requirements for this Thrissur tender?
Bidders must provide a dedicated toll-free service number and a formal escalation matrix with contact details. These support channels ensure timely fault resolution for the photocopier AMC and FM services, as specified in the Buyer Added ATC.
What is included in the photocopier AMC for this Thrissur tender?
The AMC covers ongoing maintenance and service for the photocopier, with consumables included in the contract price. Review ATC for exact response times, coverage window, on-site support, and replacement policies to ensure full compliance.
Are there any explicit delivery timelines for the Thrissur facility management bid?
No explicit delivery dates are published in the data extract. Contract terms will be defined in the ATC; bidders should prepare for installation and start-of-service timelines as per the ATC and judiciary facility norms in Kerala.
What standards or certifications are required for this Thrissur procurement?
Specific standards are not listed in the extract. Bidders should verify ATC requirements, ensure GST/PAN compliance, and provide OEM authorisation if bidding as a reseller. Follow general government procurement and service quality expectations for judiciary projects.
How will consumables be handled in the Thrissur photocopier contract?
Consumables are included in the contract cost. The ATC should specify the scope, delivery frequency, and inventory management for consumables to avoid service interruptions and ensure uninterrupted operation of the photocopier under AMC.
What is the role of the ATC in this Thrissur tender?
The ATC document governs detailed terms, service expectations, escalation procedures, and compliance. Bidders must thoroughly review and align their proposals to ATC specifications to ensure acceptance and proper contract execution for the judiciary facility.