GEM

Indian Army Hematology Analyzer Tender Sonitpur Assam 5-Year Warranty ISI/BIS Compliance 2025

Bid Publish Date

22-Nov-2025, 10:28 am

Bid End Date

13-Dec-2025, 12:00 pm

Location

SONITPUR , ASSAM

Progress

Issue22-Nov-2025, 10:28 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM service requirements explicitly mandate a well-established installation, commissioning, training, troubleshooting, and maintenance service group in INDIA
  • • 5-year warranty period from final acceptance or post-installation testing completion; OEM warranty certificates required at delivery
  • • Carry-in warranty requires functional Service Centers in the state of each consignee location; on-site warranty may override this
  • • Dedicated toll-free service line (10/13 digit) and a formal escalation matrix for service support
  • • BIS licence, type test certificate and other product-specific certifications must be uploaded with bid
  • • Minimum 5 years residual market life; product must not be declared end-of-life by OEM within this period
  • • Vendor Code creation requires PAN, GSTIN, Cancelled Cheque, and EFT Mandate; GST applicable per actuals
  • • Payment release contingent on submission of documentary evidence of a functional Service Centre

Categories 4

ANALYZER MEDICAL EQUIPMENT HEMATOLOGY ANALYZERS CLINICAL DIAGNOSTIC ANALYZERS

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for a 3 Part Automated Hematology Analyzer (V2) to be located in SONITPUR, ASSAM 784001. The contract scope includes installation, commissioning, training, and ongoing maintenance with a 5-year warranty from final acceptance or after installation completion. Bidders must provide OEM warranty certificates at delivery and establish a functional service network in India, with center locations annotated for consignee destinations. A dedicated toll-free service line and an escalation matrix are mandatory. The opportunity requires evidence of non-obsolescence with a minimum 5 years residual market life and compliance with prescribed product certifications.

Technical Specifications & Requirements

Key requirements drawn from the buyer terms include:

  • Warranty period: 5 years from final acceptance or post-installation completion
  • OEM service network in India; centers required at consignee locations for carry-in warranty, with establishment within 30 days of award
  • Dedicated toll-free service number (10/13 digits) and an escalation matrix for technical support
  • Upload of BIS licence, type test certificate, approval certificates and other product certificates
  • Declaration of financial standing (no liquidation, no court receivership)
  • Product must not be end-of-life before a minimum 5-year residual market life; must be market-ready and non-obsolete
  • GST, PAN, cancelled cheque, and EFT mandate documents required for Vendor Code creation

Terms & Eligibility

  • Warranty obligations with on-site/ Carry-in options and formal certification at delivery
  • Service center readiness within 30 days of contract award; evidence required for payment release
  • Dedicated support channels and escalation contacts must be included in bid submission
  • Bidder must upload all relevant certificates (BIS, type tests, approvals) as prescribed
  • bidder finances must be solvent (no liquidation) and provide undertaking
  • GST handling is at bidder’s discretion per actuals, with applicable rates

Key Specifications

  • Warranty: 5 years from final acceptance or completion of installation

  • Service network: Functional Service Centre in the state of each consignee location; establish within 30 days if not present

  • Support: Dedicated toll-free telephone number for service; escalation matrix required

  • Certificates: BIS licence, type test certificate, approvals

  • Market life: Product not declared end-of-life for at least 5 years

  • Bid documents: PAN, GSTIN, cancelled cheque, EFT mandate; GST payable per actuals

Terms & Conditions

  • Warranty period and post-sale service obligations with OEM certificates required at delivery

  • Mandatory service centers and 30-day establishment timeline with payment linked to proof

  • Certificate uploads (BIS, type tests) and financial solvency undertaking required

Important Clauses

Payment Terms

Payment will be released upon submission of evidence of a functional Service Centre and completion of delivery milestones; GST payable per actuals with cap at quoted rate

Delivery Schedule

Delivery timeline not specified; installation, commissioning and training included in scope; service center establishment within 30 days of award

Penalties/Liquidated Damages

Penalties for failure to meet installation or service levels; LD terms not explicitly disclosed; refer to bid document for specifics

Bidder Eligibility

  • Not under liquidation or court receivership; insolvency-free status

  • Experience in supplying hematology analyzers or equivalent medical laboratory equipment

  • Evidence of after-sales network and maintenance capability in India

Past Similar Tenders (Historical Results)

5 found

3 Part Automated Hematology Analyzer (V2)

Border Security Force (bsf)

SOUTH TRIPURA, TRIPURA

Posted: 28 June 2025
Closed: 7 July 2025
GEM

3 Part Automated Hematology Analyzer (V2)

Border Security Force (bsf)

AMRITSAR, PUNJAB

Posted: 25 July 2025
Closed: 12 August 2025
GEM

3 Part Automated Hematology Analyzer (V2)

Border Security Force (bsf)

SOUTH TRIPURA, TRIPURA

Posted: 20 August 2025
Closed: 25 August 2025
GEM

3 Part Automated Hematology Analyzer (V2)

National Rural Health Mission (nrhm)

Posted: 20 December 2024
Closed: 30 December 2024
GEM

3 Part Automated Hematology Analyzer (V2)

Indian Army

DARJEELING, WEST BENGAL

Posted: 7 May 2025
Closed: 16 May 2025
GEM

🤖 AI-Powered Bidder Prediction

Discover companies most likely to bid on this tender

Live AI
Historical Data

Required Documents

1

Copy of PAN Card

2

Copy of GSTIN

3

Copy of Cancelled Cheque

4

Copy of EFT Mandate certified by Bank

5

BIS licence

6

Type test certificate

7

Approval certificates for the product

8

Documentation proving installation, commissioning & testing capability

9

Evidence of functional Service Centre in India with location details

10

OEM authorization / manufacturer authorization (if applicable)

11

Undertaking on non-liquidation / no bankruptcy

12

GST handling declaration by bidder

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the hematology analyzer tender in Sonitpur Assam 2025?

Bidders should ensure compliance with warranty terms, provide OEM certificates at delivery, and establish or prove a functional Service Centre in India. Prepare PAN, GSTIN, cancelled cheque, EFT mandate, BIS/type test certificates, and OEM authorizations. Submission must include installation, commissioning, and training plans and a 30-day service center establishment timeline.

What documents are required for the hematology analyzer procurement in Assam?

Submit PAN, GSTIN, cancelled cheque, EFT mandate, BIS licence, type test certificate, approvals, installation/commissioning docs, proof of Indian service center, OEM authorization, and an insolvency undertaking. GST handling will follow actual rates or quoted rates with a cap.

What are the warranty and service requirements for this bid in Assam?

Warranty is 5 years from final acceptance or after installation; OEM certificates must be provided at delivery. A dedicated toll-free number, escalation matrix, and a nationwide service network are required; centers must exist in key consignee states or be established within 30 days of award.

How is payment governed for the Indian Army hematology analyzer tender in 2025?

Payment is contingent on submission of service center evidence and milestone completion. GST will be reimbursed per actuals or the quoted rate, whichever is lower, subject to the maximum quoted GST percentage. Ensure EFT mandate is in place for smooth transactions.

What standards/certifications must be uploaded with the bid for eligibility?

Bidders must upload BIS licence, type test certificate, and other product approvals as specified in the product section. Ensure OEM authorization if applicable and demonstrate non-obsolescence with at least 5 years residual market life for the offered analyzer.

What are the installation and training expectations for this procurement in Assam?

Contract scope includes installation, commissioning, and training of personnel. The bidder must provide a reliable after-sales service plan, establish or demonstrate a functional service center within 30 days of award, and supply service centre contact details for quick resolution.

Similar Tenders

4 found

3 Part Automated Hematology Analyzer (V2)

N/a

📍 KARAIKAL, PUDUCHERRY

EMD: ₹24,000
⏰ Deadline: 2 weeks left
🛒 Type: Goods
View GEM
Urgent

N/A Dehradun 3 Part Automated Hematology Analyzer Tender 2025 - MDR Compliant, NABH Ready, 44545 EMD

N/a

📍 DEHRADUN, UTTARAKHAND

EMD: ₹44,545
⏰ Deadline: 3 days left
🛒 Type: Goods
View GEM
Urgent

5 Part Automated Hematology Analyser (V2)

All India Institute Of Medical Sciences (aiims)

📍 BHOPAL, MADHYA PRADESH

EMD: ₹12,000
Est: ₹6.0 L
⏰ Deadline: 6 days left
🛒 Type: Goods
View GEM
Urgent

5 Part Automated Hematology Analyser (V2)

N/a

📍 KARAIKAL, PUDUCHERRY

⏰ Deadline: 4 days left
🛒 Type: Goods
View GEM