Centre for Development of Telematics Video Wall CAMC Tender West Delhi Delhi 110008 49" LG IPS Extron 4K 2025

Tender Overview

Centre for Development of Telematics (C-DOT), under the Department of Telecommunications (DoT), seeks an Annual Maintenance Contract (CAMC) for a Video Wall solution comprising LG 49 inch IPS panels (1.8 mm bezel, 500 nits brightness), Extron DXP HD 4K matrix switcher (16x16), and accessory stack including Apple iPad, wall brackets, racks, and CAT6 cabling. The BOQ lists a full CAMC for all listed items for three years post-warranty, with the 3-year CAMC priced separately. EMD is ₹72,000. Location: West Delhi, Delhi 110008. This procurement focuses on maintenance, connectivity, and integration across AV components, with framework for excess settlement on invoicing and quantity/duration adjustments up to 25%. The tender emphasizes OEM compatibility, Extron ecosystem, and integrated AV control, with a focus on a complete support cycle from installation through CAMC.

• Organization: Centre for Development of Telematics (C-DOT)
• Product/Service: Video wall CAMC for full AV solution
• Location: West Delhi, Delhi
• Estimated Value / EMD: EMD ₹72,000; CAMC spans 1st–3rd year after warranty
• Key differentiator: 49" LG panels, Extron matrix, iPad integration, and multi-year CAMC scope
• Unique aspects: Inline with OEM-authorized service expectations; 1st year CAMC options and 3-year terms

Technical Specifications & Requirements

• BOQ items include: 49" LG panel (1.8 mm bezel, 49", 500 nits, 16:9, IPS); Video Wall Brackets; Video Wall Display Structure; Extron DXP HD 4K (16x16) Matrix Switcher with Audio De-Embedding; Extron ShareLink 250 W EU; Extron IPCP PRO 350 LL; Extron IR Probe Emitter; Apart Mask4 BL Wall Speaker; Champ2 Power Amplifier; Apple iPad (32GB, 9.7", WiFi); Docking Station for Apple iPad; D-Link Wifi Access Point + Router; TP-Link 8-port Switch; 12U Equipment Rack; Kramer HDMI cables and related connectors; Extron Pro Series software license for Apple iPad; 3 Years CAMC post-warranty (CAMC 1st/2nd/3rd year).
• Standards/compatibility: Items explicitly listed; OEM-authorized CAMC; Extron 4K matrix integration; complete AV system integration with cabling (Power, CAT6, RS232). Delivery will require coordinated installation and sustained maintenance across all listed components. No standalone item specs beyond the BOQ. Ensure all components align with OEM CAMC terms and cross-compatibility within the Extron/Apple ecosystem.
• Warranty/AMC: 3-year comprehensive CAMC after 3-year warranty; CAMC terms extended for additional years.
• Delivery/Installation: Not explicit; implies end-to-end CAMC and ongoing support for existing video wall configuration; ensure availability of spare parts and on-site service ability.
• EMD relevance: ₹72,000; ensure bank submission per Canara Bank details; SFMS process noted.

Terms, Conditions & Eligibility

• EMD: ₹72,000; payment via specified bank route (Canara Bank); SFMS copy submission required.
• Delivery/Implementation: CAMC for all BOQ items; duration option up to 25% adjustment at contract issuance; post-issuance adjustments allowed within this cap.
• Excess settlement: Service providers may claim additional charges up to a defined percentage of item-level total value with supporting documents.
• Documents: GST registration, PAN, prior CAMC experience, financial statements, OEM authorizations, and technical bid documents per terms.
• Eligibility: OEM-authorized service capability for LG video wall hardware, Extron control system expertise, and cross-vendor integration with Apple iPad ecosystem.
• Penalties/SLAs: Not explicitly stated; ensure alignment with internal DoT/DIAP SLA expectations; clarify LD or penalties in final contract.
• Warranty: 3-year warranty baseline for all items; CAMC thereafter for 3 years; ensure service response times are defined in final agreement.