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Organization: Hindustan Aeronautics Limited (HAL) – Department of Defence Production. Product/Service: One-time repair plus 3-year AMC for RAMBAUDI 5-Axis CNC Machine at ARDC HAL Bangalore. Location: Bangalore, Karnataka 560001. Scope covers maintenance services for a precision CNC system used in aeronautical tooling. Value/EMD: Not disclosed in the tender; no BOQ items listed. Key differentiator: Combined repair and extended maintenance program for a high-precision machine within HAL’s defence production framework.
Product/Service names: RAMBAUDI 5-Axis CNC Machine, on-site repair, 3-year AMC
Quantities/Volumes: Not specified (single machine at ARDC HAL Bangalore)
EMD/Estimated value: Not disclosed
Experience requirements: Demonstrated capability to service high-precision 5-axis CNC systems
Quality/Standards: No explicit standards listed; service must align with HAL defence maintenance expectations
Delivery/Installation: On-site repair and subsequent AMC at ARDC HAL Bangalore
Other: 50% variation rights on quantity/duration at contract issuance and post-issuance
Variation rights permit ±50% change in quantity or duration at contract issue and post-issuance
Combined service: one-time repair + 3-year on-site AMC for RAMBAUDI 5-axis CNC machine
EMD/Estimated value not disclosed; bidders should prepare typical bid security per HAL guidelines
Not explicitly stated; likely to follow HAL standard terms for lump-sum service contracts with AMC charges post-repair
On-site repair at ARDC HAL Bangalore with subsequent 3-year AMC; exact milestones not provided
Not specified in available terms; bidders should anticipate HAL standard LD provisions for defence maintenance
Demonstrated experience in servicing high-precision RAMBAUDI or similar 5-axis CNC machines
Financial stability evidenced by audited statements
Compliance with general HAL procurement norms and defence production standards
Quantity
1
Similar Category
Customized AMC/CMC for Pre-owned Products Repair and Overhauling Service
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Custom Bid for Services - One time repair along with 3 years AMC for RAMBAUDI 5-Axis CNC Machine located at NC Shop, ARDC HAL BANGALORE
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
BANGALORE CITY
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | BANGALORE CITY | BANGALORE CITY | - | - | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent account number (PAN) card
Experience certificates for RAMBAUDI or similar 5-axis CNC machine servicing
Financial statements (last 2-3 years) showing stability
Technical bid documents and service capability declarations
OEM authorizations or certifications for RAMBAUDI equipment (if applicable)
Any prior defence production maintenance certifications or compliances
Key insights about KARNATAKA tender market
Bidders must submit GST, PAN, experience certificates, financials, and technical bid docs per HAL terms. The contract covers on-site repair plus a 3-year AMC for the RAMBAUDI 5-axis CNC machine at ARDC HAL Bangalore. Ensure capability to handle high-precision defence equipment and readiness for 50% variation in scope.
Submit GST certificate, PAN card, 2-3 years of financials, RAMBAUDI servicing experience certificates, OEM authorizations if available, and technical bid detailing on-site repair capabilities and planned AMC schedule. Include any defence-specific compliance certificates HAL may request.
No explicit performance specs are listed; focus on service capability to repair RAMBAUDI 5-axis CNC and provide a robust 3-year AMC plan. Emphasize on-site corrective maintenance, preventive checks, spindle and axis calibration, and software/firmware support aligned with defence production norms.
The buyer can increase or decrease contract quantity or duration up to 50 percent at the time of issue; after issue, adjustments remain capped at 50 percent. Bidders must be prepared to scale scope accordingly with mutual consent.
Payment terms are not explicitly stated; bidders should align with HAL practices for lump-sum service contracts and AMC charges, potentially entailing milestone-based payments and post-repair AMC invoicing as per contractual milestones.
Confirm RAMBAUDI servicing experience, defence project exposure, and financial health via audited statements. Ensure on-site repair capabilities at ARDC HAL Bangalore, and prepare OEM authorizations or equivalent certifications to support RAMBAUDI maintenance.
Exact delivery start dates are not provided; bidders should anticipate on-site repair scheduling at ARDC HAL Bangalore with the AMC commencing post-repair for a 3-year term, subject to contract finalization and approved work plan.
No explicit standards are listed; bidders should reference HAL procurement norms and any internal defence maintenance guidelines. Highlight capability to service precision CNC equipment with adequate safety, calibration, and software support aligned to defence production environments.