Damodar Valley Corporation AMC for KRUSS K20 IFT Force Tensiometer (Two Units) Three-Year Contract 2026
Progress
Quantity
1
Bid Type
Single Packet Bid
Categories
7
Tender Overview
Damodar Valley Corporation invites bids for an Annual Maintenance Contract (AMC) for two IFT Machines (Force Tensiometer), Model: K20, Make: KRUSS GmbH. The contract spans three years with an estimated value of ₹595,187. Authorized OEM service provider Orbit Research Associates Pvt. Ltd., New Delhi is the eligible bidder in e-tendering mode. The scope encompasses preventive maintenance, emergency service, calibration, and certification, with a 25% quantity/duration adjustment option at contract issue and post-issue. The procurement targets reliable, KRUSS KRUSs K20 instruments across DVC facilities.
Technical Specifications & Requirements
- Scope: AMC for two K20 Force Tensiometer units over three years.
- Maintenance: 2 preventive maintenance visits per instrument per year; 1 emergency visit per instrument per year at no extra cost.
- Response Time: 48 hours for breakdown service from breakdown intimation.
- Calibration: At least 1 calibration per year per instrument; deviations corrected at no cost; calibration certificate traceable to national/international standards.
- Documentation: Valid Calibration Certificate issued upon calibration; instruments must stay within calibration limits throughout AMC.
- Spare Parts: Any required spares to be listed by bidder; DVC will arrange procurement of spares.
Terms, Conditions & Eligibility
- Bidder eligibility: Only Orbit Research Associates Pvt. Ltd. (authorized KRUSS OEM service provider in India) can participate.
- Contract flexibility: Quantity/duration can be increased up to 25% at contract issue and post-issue.
- Payment/EMD: Not disclosed in data; expect standard GeM terms; ensure compliance with tender ATC clauses.
- Delivery/Service: On-site maintenance, calibration, and certification within agreed schedules; emergency visits at no extra cost.
Key Specifications
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Product/service names: Annual Maintenance Contract for KRUSS K20 Force Tensiometer (two units) for three years
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Quantities/values: 2 instruments; estimated value ₹595,187
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Standards/ Certifications: Calibration certificates traceable to national/international standards
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Delivery/Installation: On-site maintenance and calibration at DVC locations; emergency visits within 48 hours
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Experience: Authorized KRUSS OEM service provider in India; Orbit Research Associates Pvt. Ltd.
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Warranty/Support: Calibration within limits; spare parts procured by bidder with DVC procurement arrangements
Terms & Conditions
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EMD: Not disclosed; verify in ATC and GeM terms
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Delivery: On-site preventive maintenance twice per year per instrument
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Penalty: 48-hour reaction time; penalties to be defined in ATC
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Warranty/Calibration: Annual calibration; traceability to standards
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Spare parts: Bidder lists required spares; DVC to arrange procurement
Important Clauses
Payment Terms
Payment terms to be as per GeM/ATC; includes AMC value ₹595,187; confirm schedule in final contract
Delivery Schedule
Preventive maintenance twice yearly; emergency visit at no extra cost; calibration annually
Penalties/Liquidated Damages
Response time within 48 hours from breakdown intimation; penalties to be defined in ATC
Bidder Eligibility
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Only authorized KRUSS OEM service provider in India (Orbit Research Associates Pvt. Ltd.)
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Experience in servicing KRUSS K20 force tensiometers or similar precision instruments
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Financial capability to support multi-year AMC (three years) and spare parts procurement via DVC
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Annual Maintenance Contract for Two (02) IFT Machines (Force Tensiometer), Model: K20, Make: KRUSS GmbH, for Three Years
Authority Records
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Documents 9
GeM-Bidding-9275160.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
PAN card
Experience certificates (similar AMC for scientific instruments)
Financial statements or proof of turnover
EMD documents (if applicable under ATC)
Technical bid documents showing service capability
OEM authorization/unauthorized service provider confirmation from KRUSS
Calibration certificates and traceability documentation
Any other documents specified in Buyer Added ATC
Corrigendum Updates
1 Update Update
Extended Deadline
18-May-2026, 11:00 am
Opening Date
18-May-2026, 11:30 am
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | ORBIT RESEARCH ASSOCIATES PRIVATE LIMITED Under PMA | Item Categories : Custom Bid for Services - Annual Maintenance Contract for Two (02) IFT Machines (Force Tensiometer) |
Frequently Asked Questions
Key insights about JHARKHAND tender market
How to bid for the KRUSS K20 AMC in Damodar Valley Corporation?
Bidders must be the authorized KRUSS OEM service provider in India (Orbit Research Associates). Prepare AMC scope details, annual calibration certificates, and on-site maintenance plan. Submit technical bid with instrument details, calibration traceability documents, and spares list; ensure compliance with 48-hour emergency response and 25% contract variation allowance.
What documents are required for the DVC KRUSS AMC tender 2026?
Submit GST registration, PAN, financial statements, experience certificates on similar AMCs, OEM authorization from KRUSS, calibration certificates for instruments, and the detailed service plan. Provide on-site maintenance capability and spares provisioning plan; ensure all documents align with ATC terms.
What are the calibration requirements for the KRUSS K20 in this tender?
Calibrate each instrument at least once per year with calibration certificates traceable to national/international standards. Any deviation must be corrected at no extra cost, and instruments must remain within permissible calibration limits throughout the three-year AMC period.
What is the minimum response time for breakdowns under this AMC?
The vendor must attend on-site within 48 hours from breakdown intimation for each instrument; emergency visits are included at no additional cost during the AMC period.
What is the contract quantity flexibility for this AMC?
Quantity or contract duration can be increased up to 25% at the time of issue; after contract issuance, increases remain capped at 25%. Bidder must accept revised quantities/durations accordingly.
What are the essential standards and certifications referenced for calibration?
Calibration certificates must be traceable to applicable national/international standards; ensure instrument calibration adherence to precision measurement standards; confirm KRUSS K20 compatibility and ISO/other standard alignment in the bid.
Who is eligible to participate in this Damodar Valley tender 2026?
Only Orbit Research Associates Pvt. Ltd., as KRUSS GmbH authorized OEM service provider in India, is eligible; confirm authorization status and provide OEM verification documentation with the bid.
What is the estimated contract value for the two IFT machines AMC?
The estimated value is ₹595,187 for three years of AMC; bidders should align pricing with preventive maintenance, two visits per year per instrument, one annual calibration, and on-site emergency support.
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Documents 9
GeM-Bidding-9275160.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS