Progress
Directorate Of Information (Gujarat Information and Broadcasting Department) seeks Annual Maintenance Service for Photocopier Machines in Valsad, Gujarat 396001. Scope targets Monochrome/Laser units with separate drum and toner for lower to mid-range systems from Sharp, Kyocera, Konica; OEM/ASP not specified. EMD: ₹22,200; estimated contract value not disclosed. An in-state service provider is required, with evidence submitted. The tender emphasizes potential 25% adjustment in quantity or duration and requires a DD-based EMD submission with hardcopy delivery within 5 days post bid end. The procurement prioritizes local service capability and clear escalation paths for support. This opportunity is positioned for suppliers capable of multi-brand maintenance and rapid response in the Gujarat government network.
Photocopier Annual Maintenance Service for Monochrome and Color laser units
Brands: Sharp, Kyocera, Konica; non-OEM/ASP
Separate drum & toner configurations; lower to mid-range models
EMD: ₹22,200; DD in favour of Director of Information, Gandhinagar
In-state service presence with dedicated toll-free support and escalation matrix
25% quantity/contract duration adjustment permitted
EMD details: ₹22,200 DD; hardcopy submission within 5 days
Local service office requirement in Gujarat with documentary proof
MSE purchase preference for eligible Gujarat-based manufacturers
EMD ₹22,200 via DD to Director of Information; scanned DD proof with bid; hardcopy submission within 5 days
Not explicitly defined in data; service response and escalation terms must be in place
Not detailed; contract may include 25% variation in scope and duration
Must have in-state Gujarat service presence with verifiable documentary evidence
Not under liquidation or bankruptcy; provide undertaking
Submit all mandatory certificates and OEM/service credentials
Quantity
43
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+10%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
29
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Lower range); Sharp; Neither OEM nor ASP , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Lower range); Kyocera; Neither OEM nor ASP , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separate Drum & Tonner, Mid range); Kyocera; Neither OEM nor ASP , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separate Drum & Tonner, Mid range); Konica; Neither OEM nor ASP
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
6
Delivery Cities
Banas Kantha, Bharuch, Dohad, Gandhinagar, Kheda, Porbandar
Delivery Pincodes
360575, 382010, 385001, 387001, 389151, 392001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kiritkumar Vaghela | 382010,Directorate of Information 19/1,DR.Jivraj mehta Bhavan, Sector-10-A, Gandhinagar. | Gandhinagar | Gujarat | 382010 | 1 | - | - |
| Mehta Naresh Mansukhlal | 360575,Director of Information, Jilla seva sadan-2 ,Sandipani Road,Porbander-360575 | Porbandar | Gujarat | 360575 | 1 | - | - |
| Desai Manshi Dharmendrabhai | 387001,Director of Information, Jilla Mahiti Office,Opp C.T.Jimkhana,Kapadvanj Road,Nadiad-387001 | Kheda | Gujarat | 387001 | 1 | - | - |
| Vasava Chimanlal Fuljibhai | 392001,Director of Information, Near Udhyog kendra,Kanabi vaga, Bharuch-39001 | Bharuch | Gujarat | 392001 | 1 | - | - |
| Jethwa Rajkumar Amrutlal | 389151,Director of Information, Jilla Mahiti Office, Ground floor, Jilla Seva sadan , Chhapri, Dahod-389151 | Dohad | Gujarat | 389151 | 1 | - | - |
| Kuldipkumar Fulchandbhai Parmar | 385001,Director of Information, Jilla Mahiti kacheri, Idgah Road, Behind Juna Ganj Bazar. Palanpur-385001 | Banas Kantha | Gujarat | 385001 | 1 | - | - |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Main Document
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Discover companies most likely to bid on this tender
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar photocopier AMS
Financial statements / turnover evidence
EMD submission document (DD) and scanned copy
Technical bid documents and compliance certificates
OEM authorizations (if any) and service partner credentials
In-state service office proof in Gujarat
Key insights about GUJARAT tender market
Bidders must meet eligibility criteria for Gujarat photocopier AMS, submit GST, PAN, experience certificates, and EMD ₹22,200 via DD to Director of Information, Gandhinagar. Provide in-state service proof and OEM/service credentials, plus a scanned DD and hardcopy delivered within 5 days of bid end. Ensure 25% scope flexibility clause is acknowledged.
Required documents include GST registration, PAN, experience certificates for similar maintenance, financial statements, EMD payment proof (DD), technical compliance certificates, OEM authorizations if applicable, and proof of Gujarat-based service office. Upload all as per bid terms and provide hard copies within 5 days.
Scope targets Monochrome and Color laser photocopiers with separate drum and toner configurations from Sharp, Kyocera, Konica, excluding OEM/ASP. Lower-range monochrome and mid-range color units are included; no explicit model numbers listed; in-state service support required with escalation matrix.
EMD is ₹22,200, payable via Demand Draft in favor of Director of Information, Gandhinagar. Bidder must upload scanned DD proof with bid and deliver the hardcopy within 5 days after bid end/opening date; ensure DD validity.
Public Procurement policy allows MSEs with valid Udyam Registration in Gujarat to receive purchase preference. Vendors must be manufacturers/OEM or service providers relevant to offered product/service; documentary evidence online will confirm eligibility for preference during evaluation.
Service provider must maintain a dedicated toll-free support line and an escalation matrix for service requests. The office must be located in Gujarat, and all required documentation must prove readiness to respond promptly to maintenance requests for photocopier AMS.