Indian Army Software Support Services Renewal Tender 2026 Department Of Military Affairs India DIN ISO compliant 2026

Tender Overview

The Indian Army, Department Of Military Affairs, seeks renewal and ongoing support for CHS system software, database management software, and application software under a comprehensive maintenance and optimization contract. The procurement scope includes ongoing support, software enhancements, technical modifications, and OEM-approved services. The exact location is not specified, but the organization is Indian Army. The engagement targets renewal of existing software licenses and associated maintenance with potential scope expansion up to 25% during contracting. The absence of a BOQ indicates a flexible, renewal-focused procurement rather than a fresh equipment purchase. This tender emphasizes system reliability, OEM-aligned updates, and long-term software sustenance aligned to government security and interoperability standards.

Technical Specifications & Requirements

• Primary focus: Software Support Services 2.0 for renewal of CHS system software, Database Management Software, Application Software.
• Service categories: maintenance, optimization, ongoing support, software enhancements, technical modifications, and OEM-approved services.
• Change management: contract quantity or duration may vary up to 25% at issue and post-award (with bidder acceptance).
• BOQ: no items listed, indicating a renewal/maintenance framework rather than a bill of quantities for hardware.
• Standards/compatibility: expected alignment with OEM specifications and government procurement norms; no specific technical standards provided in the data.
• Deliverables: continued availability, security updates, bug fixes, performance improvements, and compliance with OEM guidance.

Terms, Conditions & Eligibility

• EMD: not specified in the data; bidders should verify if an EMD or security deposit is required under the tender terms.
• Quantity/duration flexibility: up to 25% increase or decrease at the time of contract issue, with continued allowance for adjustments post-award.
• ATC/docs: an uploaded ATC document may contain special terms; bidders should review the ATC for compliance.
• BOQ: no entries; focus on renewal of existing software stack and maintenance services rather than new hardware acquisitions.
• Documentation: ensure OEM authorization, software license compliance, and proof of prior maintenance capability for government software environments.
• Penalties/warranty: not detailed in the provided data; bidders should obtain完整 terms from the final RFP.