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Indian Army Software Support Services Renewal Tender 2026 Department Of Military Affairs India DIN ISO compliant 2026

Bid Publish Date

05-Feb-2026, 6:06 pm

Bid End Date

23-Feb-2026, 11:00 am

Location

BHOPAL , MADHYA PRADESH
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Progress

RA
Issue05-Feb-2026, 6:06 pm
Reverse AuctionCompleted
AwardCompleted
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

SERVICES APPLICATION SOFTWARE WATER LEVEL RECORDER SOFTWARE DATABASE MANAGEMENT

Tender Overview

The Indian Army, Department Of Military Affairs, seeks renewal and ongoing support for CHS system software, database management software, and application software under a comprehensive maintenance and optimization contract. The procurement scope includes ongoing support, software enhancements, technical modifications, and OEM-approved services. The exact location is not specified, but the organization is Indian Army. The engagement targets renewal of existing software licenses and associated maintenance with potential scope expansion up to 25% during contracting. The absence of a BOQ indicates a flexible, renewal-focused procurement rather than a fresh equipment purchase. This tender emphasizes system reliability, OEM-aligned updates, and long-term software sustenance aligned to government security and interoperability standards.

Technical Specifications & Requirements

  • Primary focus: Software Support Services 2.0 for renewal of CHS system software, Database Management Software, Application Software.
  • Service categories: maintenance, optimization, ongoing support, software enhancements, technical modifications, and OEM-approved services.
  • Change management: contract quantity or duration may vary up to 25% at issue and post-award (with bidder acceptance).
  • BOQ: no items listed, indicating a renewal/maintenance framework rather than a bill of quantities for hardware.
  • Standards/compatibility: expected alignment with OEM specifications and government procurement norms; no specific technical standards provided in the data.
  • Deliverables: continued availability, security updates, bug fixes, performance improvements, and compliance with OEM guidance.

Terms, Conditions & Eligibility

  • EMD: not specified in the data; bidders should verify if an EMD or security deposit is required under the tender terms.
  • Quantity/duration flexibility: up to 25% increase or decrease at the time of contract issue, with continued allowance for adjustments post-award.
  • ATC/docs: an uploaded ATC document may contain special terms; bidders should review the ATC for compliance.
  • BOQ: no entries; focus on renewal of existing software stack and maintenance services rather than new hardware acquisitions.
  • Documentation: ensure OEM authorization, software license compliance, and proof of prior maintenance capability for government software environments.
  • Penalties/warranty: not detailed in the provided data; bidders should obtain完整 terms from the final RFP.

Key Specifications

  • Product/service names: CHS system software renewal, Database Management Software renewal, Application Software renewal

  • Quantities/values: not specified (renewal scope with possible 25% adjustment)

  • EMD/estimated value: not provided in tender data

  • Experience: prior maintenance of government/defense software environments preferred

  • Quality/compliance: OEM-approved services; adherence to OEM update cycles and security patches

  • Deliverables: ongoing support, optimization, enhancements, and technical modifications

  • Warranty/AMC: not specified in data; verify in final ATC

Terms & Conditions

  • 25% quantity/duration adjustment at contract issue and post-award

  • OEM-approved service requirements with compliance to OEM guidance

  • No BOQ items; renewal/maintenance focus rather than new hardware

Important Clauses

Payment Terms

Not specified in data; verify in ATC and final RFP documentation

Delivery Schedule

Renewal and ongoing support with no hardware delivery; terms to be defined in final contract

Penalties/Liquidated Damages

Not detailed; must be clarified in ATC or RFP terms

Bidder Eligibility

  • Experience in government/defense software maintenance projects

  • Proof of OEM authorization for CHS/database/application software maintenance

  • Financial viability to support ongoing software maintenance contracts

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Software Support Services 2.0 - Renewal of existing CHS system software; Database Management Software, Application Software; Maintenance Services, Optimization Services; Ongoing Support, Software Enhancements, Technical Modifications; OEM approved se..

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-8862722.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in software maintenance for defense or government sectors

4

Financial statements or solvency proof

5

EMD/Security deposit documentation if required by ATC

6

Technical bid documents and OEM authorization letters

7

Any OEM software maintenance certifications or ISMS/compliance documents

8

Authorized service partner agreements with OEMs

Reverse Auction Schedule

Completed

Start

01-Mar-2026, 11:00 am

End

03-Mar-2026, 11:00 am

Duration: 48 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Technical Results

S.No Seller Date Status
1
SAPROH PRIVATE LIMITED   Under PMA
21-02-2026 19:11:52
2
Shannu Maker   Under PMA
14-02-2026 16:17:01
3
SRI LAXMI ENTERPRISES   Under PMA
20-02-2026 15:34:52
4
SV WEB AND INFORMATICS   Under PMA
21-02-2026 10:26:22
5
VAGS ENTERPRISES   Under PMA
20-02-2026 19:57:15
6
VentureIT   Under PMA
22-02-2026 17:35:43

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1SV WEB AND INFORMATICS   Under PMA Winner ₹99,500Item Categories : Software Support Services 2.0 - Renewal of existing CHS system software; Database Management Softwa
L2SRI LAXMI ENTERPRISES   Under PMA₹1,02,500Item Categories : Software Support Services 2.0 - Renewal of existing CHS system software; Database Management Softwa
L3VAGS ENTERPRISES   Under PMA₹1,14,833Item Categories : Software Support Services 2.0 - Renewal of existing CHS system software; Database Management Softwa

🎉 L1 Winner

SV WEB AND INFORMATICS   Under PMA

Final Price: ₹99,500

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for Indian Army CHS software renewal tender in 2026?

Bidders should review the ATC, submit OEM authorization, GST and PAN, provide experience certificates for defense software maintenance, and attach financial statements. Ensure compliance with OEM update cycles and anticipated 25% contract adjustment rights. Prepare technical and financial bids accordingly.

What documents are required for Indian Army software renewal bid 2026?

Required documents include GST certificate, PAN, experience certificates in defense software maintenance, financial statements, OEM authorization letters, EMD documentation if mandated, and technical bid documents. Ensure OEM support agreements are current and reflect renewal scope.

What standards apply to CHS software renewal for Army procurement?

The tender requires OEM-approved services; look for IS/ISO alignment in the ATC. While explicit standards are not listed, compliance with vendor-specific cycle updates and security patches is essential for government software environments.

When is the contract quantity adjustment allowed for this renewal?

The buyer may adjust contract quantity or duration up to 25% at contract issue, and the bidder must accept the revised scope. This applies to both pre- and post-award periods as per the clause in terms.

What is the scope of services in this Army renewal tender?

Scope covers maintenance, optimization, ongoing support, software enhancements, and technical modifications for CHS, database, and application software. It emphasizes OEM-aligned updates and renewal of existing software licenses rather than new installations.

What are the delivery expectations for this government software renewal?

Delivery is renewal-based, with ongoing support rather than hardware deliveries. Final delivery terms, response times, and uptime commitments will be defined in the ATC and final RFP; bidders should plan for continuous service and patch management.

What documents prove eligibility for defense software maintenance bids?

Eligibility requires OEM authorization, defense-sector maintenance experience, GST/PAN, financial stability documents, and evidence of prior similar contracts. Include installation and maintenance references from government or defense clients.

How to ensure compliance with OEM-approved service requirements?

Secure current OEM service agreements, confirm access to updates, and include OEM-certified technicians in the bid. Attach OEM compliance certificates and update schedules to demonstrate readiness for renewal obligations.

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