Controller General Of Defence Accounts Facility Management Service Tender Lucknow Uttar Pradesh 2026 ISO 9001 unskilled housekeeping

Tender Overview

Controller General Of Defence Accounts invites bids for Facility Management Service- Manpower based (Version 2) covering Residential, Commercial; Housekeeping; Unskilled in Lucknow, Uttar Pradesh 226001. Estimated value is ₹3,650,000 with an EMD of ₹108. The contract allows up to 50% variation in quantity or duration at issue and post-award, with supplier consent for scope changes. Bidders must be GOI-registered and maintain an office presence in Lucknow with GST, PAN, and bank details. The procurement emphasizes service support availability and past-experience proof as primary evaluation factors. A dedicated/ toll-free support line and escalation matrix are required. ISO 9001 compliance appears referenced. Unique conditions include mandatory empanelment, and submission of hardcopy EMD within 5 days post bid end date. This tender targets established facility management providers capable of managing unskilled housekeeping across residential and commercial spaces under a government contract.

• Organization: Controller General Of Defence Accounts
• Location: Lucknow, Uttar Pradesh
• Category: Facility Management Service- Manpower based (Version 2)
• Service scope: Residential, Commercial; Housekeeping; Unskilled
• Estimated value: ₹3,650,000; EMD: ₹108; 50% variation rights on scope
• Unique factors: GOI empanelment, Lucknow office proof, dedicated support, and ISO-related reference.

Technical Specifications & Requirements

• Service category: Manpower-based facility management for housekeeping tasks across residential and commercial premises
• Standards/CSR: ISO 9001 referenced; ensure ability to provide ISO-compliant processes and documentation
• Documentation & proof: GST certificate, PAN, cancelled cheque; proof of Lucknow function/office (image/video with address)
• Support infrastructure: Dedicated toll-free service line; clearly defined escalation matrix with contact numbers
• Experience proof: Valid past-project contracts or execution certificates; invoices with self-certification or client-issued certificates
• EMD submission: DD acceptable payable to PCDA(CC) Lucknow; scanned copy uploaded; hardcopy to be delivered within 5 days
• Variation clause: Option to increase/decrease contract quantity or duration by up to 50% at contract issue; post-award can extend up to 50% with consent
• Delivery/assurance: Service delivery and performance commitment aligned with government procurement norms; no BOQ items
• Office presence: Mandatory function/service provider office in Lucknow
• Compliance: Registration with GOI in required goods/services category by bid opening date

Terms, Conditions & Eligibility

• EMD: ₹108; payable via DD to PCDA(CC) Lucknow or equivalent online method; hardcopy to be sent
• Registration/Empanelment: Must be GOI-registered for required goods/services at bid opening; obtain prior to bid opening
• GST/PAN: Submission required; GST certificate and PAN card mandatory
• Past Experience: Acceptable proofs include contract copies with invoices and self-certification, execution certificates, or third-party release notes
• Office in Lucknow: Proof of functioning service provider office (image/video with address) must be enclosed
• Service Support: Dedicated toll-free number and escalation matrix mandatory
• Payment terms: Not explicitly stated; ensure readiness to comply with standard government payment processing post-delivery
• Warranty/AMC: Not specified; implied through service terms and SLA expectations
• Bid submission: Upload scanned EMD proof; deliver hardcopy within 5 days of bid end date
• Brand/ISO: ISO 9001 reference; ensure compliance with related certification requirements