Indian Army Annual Maintenance Service for Desktops, Laptops and Peripherals (hp) - Department of Military Affairs - 2026
Bid Publish Date
16-Jul-2026, 12:15 pm
Bid End Date
04-Aug-2026, 9:00 am
Location
Progress
Quantity
13
Bid Type
Two Packet Bid
Categories
2
Tender Overview
Organization: Indian Army, Department of Military Affairs. Procurement: Annual maintenance service for Desktops, Laptops and Peripherals including Desktop PC and hp brand components. Location: not disclosed; nationwide Army maintenance scope implied. Estimated Value / EMD: not disclosed. Quantity: BOQ shows 0 items, indicating a framework or service contract with variable scope. Key differentiator: 25% quantity/duration variation allowed at contract issue and post-issue, enabling flexible coverage. Unique aspect: ATC document linked; multilingual term indicates formal compliance.
Technical Specifications & Requirements
- Service scope: ongoing maintenance for desktop and laptop hardware and associated peripherals from hp.
- Variation rights: buyer may increase/decrease contract quantity or duration up to 25% at contract issuance, with possible post-issuance adjustment.
- Contract type: lumpsum-based service likely; scope expansion up to 25% with provider consent.
- Standards/Compliance: no explicit technical specs provided; ATC document referenced for bidder compliance. Hardware category includes desktops, laptops, and peripherals requiring routine AMCs.
- Delivery/Response: no delivery schedule published; ATC terms govern service delivery cadence. OEM alignment targeted with hp hardware.
- Eligibility: bidders must review ATC; no IS or BIS standard codes stated in available data.
Terms, Conditions & Eligibility
- EMD / Security: not disclosed in available data.
- Payment Terms: not disclosed in provided information.
- Delivery Timeline: not disclosed; ATC governs execution.
- Documentation: ATC document linked; bidders should submit OEM authorization for hp products and service credentials as per ATC.
- Warranties / Penalties: not specified in the data; penalties may be defined in ATC.
- Quantity Flexibility: 25% variation rights; bidders must accept revised scope.
Key Specifications
-
- Product category: Desktop PCs, Laptops and Peripherals maintenance (hp brand)
-
- Service type: Annual Maintenance Service (AMS) / lumpsum-based service contract
-
- Variation allowance: 25% up/down in quantity or contract duration
-
- BOQ items: 0 items listed (framework/service contract context)
-
- Documentation: ATC document required for bidder compliance
-
- Standards: explicit standards not provided in tender data; HP OEM alignment implied
Terms & Conditions
-
Key Term 1: Quantity/duration variation allowed up to 25% at contract issue and post-issuance
-
Key Term 2: ATC document controls bidder obligations and hp OEM alignment
-
Key Term 3: BOQ shows no items; contract likely framework-based with flexible scope
Important Clauses
Payment Terms
Not disclosed in available data; bidders must refer to ATC for payment schedule.
Delivery Schedule
Not disclosed; service cadence governed by ATC terms and AMC scope.
Penalties/Liquidated Damages
Not specified in provided data; ATC may define LDs or remedies.
Bidder Eligibility
-
hp OEM authorization proof required as per ATC
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Experience in delivering AMC for desktops and laptops
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Compliance with ATC terms and indian army procurement norms
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp
Delivery Details
Delivery Locations
1
Delivery Cities
ALLAHABAD
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | ALLAHABAD | ALLAHABAD | - | - | 13 | - | - |
Authority Records
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Documents 6
GeM-Bidding-9601838.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration
PAN card
Experience certificates
Financial statements
EMD/Security deposit proof
Technical bid documents
OEM authorizations (hp) as per ATC
Any other documents specified in the ATC
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for Indian Army hp desktops maintenance tender 2026
Bidders should review the ATC document linked with the tender, obtain hp OEM authorization, and submit standard bid documents (GST, PAN, experience certificates, financials) along with EMD proof. The contract may allow a 25% quantity/duration variation at issue and post-issuance. Ensure compliance with hp service standards.
What documents are required for hp AMC tender submission in India
Submit GST registration, PAN card, experience certificates, financial statements, EMD proof, technical bid documents, and OEM authorizations for hp as per ATC. Include any hp service capability proofs and previous AMC references for desktops/laptops.
What are the key contract terms for Indian Army maintenance services
The tender permits up to 25% fluctuation in contract quantity or duration at issue and after. The service is likely lumpsum-based for hp desktops and laptops, with ATC governing specific obligations, penalties, and delivery cadence not detailed in the primary data.
How to verify hp OEM authorization for army AMC participation
Obtain an official hp OEM authorization letter valid for the duration of the AMC, showing the bidder is permitted to service hp desktops and laptops. Attach the authorization with the technical bid and reference the ATC for scope alignment and compliance.
What is the delivery schedule for Indian Army AMS contracts
The tender data does not publish a delivery schedule. Bidders should follow the ATC terms for cadence, response times, and on-site/off-site service windows. Ensure capabilities to meet the Army's maintenance cycles and emergency response expectations.
What qualifies as experience for Indian Army AM service tenders
Demonstrated AMC delivery for desktops/laptops with hp or similar OEMs, plus documented references, maintenance SLAs, and successful uptime metrics. The ATC may require specific years of service experience and proof of prior government or large enterprise AMC engagements.
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Documents 6
GeM-Bidding-9601838.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS