Police Commissioners Office Surat Software Support Services for Crime Mapping Proactive Monitoring Gujarat 2025
Progress
RAQuantity
1
Bid Type
Two Packet Bid
Categories
3
Tender Overview
Police Commissioners Office Surat in Gujarat invites bids for Software Support Services 2.0 - Crime Mapping Software and Proactive Monitoring Services. Estimated contract value is ₹12,00,000 with an EMD of ₹36,000. Location: Surat, Gujarat 394101. The procurement focuses on software support, application software, and proactive monitoring for crime mapping operations. A notable differentiator is the 25% flexible quantity/duration window at contract issuance and post-issuance, enabling adjustments. The bidder must align with the buyer’s ATC and any uploaded ATC documentation, with emphasis on service flexibility and invoicing that may include approved excess settlement charges. Unique aspects include the potential for scope adjustments via the option clause and the requirement to declare applicability of extra charges during invoice creation.
Technical Specifications & Requirements
- Product/Service: Software Support Services 2.0, Crime Mapping Software, Proactive Monitoring Services, General Service Provider category
- Estimated Value: ₹12,00,000; EMD: ₹36,000
- Location: Surat, Gujarat (394101)
- Standards/Compliance: Not specified in data; ATC document uploaded by buyer
- Eligibility/Delivery: Flexible contract quantity/duration up to 25%; excess settlement allowed with documented justification
- Delivery/Implementation Context: Service-oriented provision with invoicing contingent on adherence to excess settlement terms
- BOQ/Items: No items listed; indicates service-based engagement rather than hardware procurement
Terms, Conditions & Eligibility
- EMD: ₹36,000 (amount specified)
- Option Clause: Quantity/duration can be adjusted up to 25% at contract issue and afterward
- Excess Settlement: Additional charges permitted up to a defined percentage of item-level total; must be declared during invoice and supported by documents
- ATC/Terms: Buyer-uploaded ATC document governs specific terms; no explicit delivery timeline published in available data
- Submission Focus: Compliance with supplied ATC and contractual clauses; readiness to accommodate invoicing with excess settlement provisions
- Geographic Scope: Surat, Gujarat; bid readiness for local government procurement
Key Specifications
-
Product/Service: Software Support Services for Crime Mapping Software and Proactive Monitoring
-
Estimated Value: ₹12,00,000; EMD: ₹36,000
-
Location: Surat, Gujarat 394101
-
Contract Flexibility: up to 25% quantity/duration variation at issuance and post-issuance
-
Excess Settlement: allowable additional charges up to specified percentage with mandatory supporting documents
Terms & Conditions
-
EMD ₹36,000 required for bid submission
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25% contract quantity/duration adjustment allowed
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Excess settlement: additional charges permitted with documentation
Important Clauses
Payment Terms
Excess settlement charges may be invoiced if declared during invoice creation; no fixed payment schedule stated in available data
Delivery Schedule
No explicit delivery timeline in data; service-based engagement under ATC terms
Penalties/Liquidated Damages
Not specified in provided terms; ATC may define penalties
Bidder Eligibility
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Eligibility to provide Software Support Services for crime mapping and proactive monitoring
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Ability to comply with ATC terms uploaded by the buyer
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Financial capacity to manage ₹12,00,000 contract value and EMD ₹36,000
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Software Support Services 2.0 - CRIME MAPPING SOFTWARE; Application Software; Proactive Monitoring Services; Not Applicable; General Service Provider
Authority Records
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Documents 3
GeM-Bidding-8686449.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Reverse Auction Schedule
Start
04-Feb-2026, 6:00 pm
End
10-Feb-2026, 2:00 pm
Duration: 140 hours
Reverse Auction Document
✅ RA concluded. Check financial results for final rankings.
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | APPENTUS TECHNOLOGIES PRIVATE LIMITED Under PMA | 31-12-2025 14:59:58 | |
| 2 | JETYA SOFTWARE PRIVATE LIMITED Under PMA | 30-12-2025 19:33:15 | |
| 3 | KARON INFOTECH Under PMA | 27-12-2025 13:30:31 | |
| 4 | P P SOLUTION Under PMA | 25-12-2025 14:35:57 | |
| 5 | VENTUREIT Under PMA | 19-12-2025 18:12:07 |
Reverse Auction Results Final Prices
These are the final prices after the reverse auction event. Prices may be lower than initial bids.
| Rank | Seller | Final Price | Item |
|---|---|---|---|
| L1 | KARON INFOTECH Under PMA Winner | ₹12,00,000 | Item Categories : Software Support Services 2.0 - CRIME MAPPING SOFTWARE; Application Software; Proactive Monitoring |
| L2 | P P SOLUTION Under PMA | ₹16,00,000 | Item Categories : Software Support Services 2.0 - CRIME MAPPING SOFTWARE; Application Software; Proactive Monitoring |
| L3 | JETYA SOFTWARE PRIVATE LIMITED Under PMA | ₹20,00,000 | Item Categories : Software Support Services 2.0 - CRIME MAPPING SOFTWARE; Application Software; Proactive Monitoring |
🎉 L1 Winner
KARON INFOTECH Under PMA
Final Price: ₹12,00,000
Contract / Result Documents 1
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Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid on crime mapping software tender in Surat Gujarat 2025
Bidders should submit the technical and financial bids along with EMD ₹36,000 and GST/PAN. Ensure compliance with the uploaded ATC terms. The contract value is ₹12,00,000, with a potential 25% quantity/duration variation. Prepare OEM authorizations if applicable and demonstrate experience in software support for crime mapping systems.
What documents are required for Surat software support tender submission 2025
Required documents include GST registration, PAN, company financial statements, experience certificates for similar software support, technical compliance documents, and the EMD receipt of ₹36,000. OEM authorization (if applicable) and ATC compliance proof must be included as per tender terms.
What are the technical specifications for crime mapping software tender Surat 2025
The tender specifies Software Support Services and Proactive Monitoring for crime mapping; no detailed hardware specs. Ensure service capabilities align with the ATC uploaded by the buyer. Provide references to previous crime mapping deployments and ongoing maintenance capabilities.
When is the EMD required for Police Commissioner Surat tender 2025
EMD of ₹36,000 is required as a security deposit with the bid submission. Payable via online or DD as sanctioned by the tender terms, along with GST and PAN documentation. Ensure EMD is valid through bid evaluation and contract signing.
What are the acceptance criteria for excess settlement in Surat software bid
Excess settlement allows additional charges up to a specified percentage of the item-level total, including addons. Declare applicability during invoice creation and attach mandatory supporting documents. Total invoice value must not exceed the approved excess settlement percentage.
What is the bidding scope for crime mapping software in Gujarat 2025
Scope is software support and proactive monitoring for crime mapping, under a general service provider category. The contract value is ₹12,00,000 with a potential 25% adjustment. Emphasize ability to integrate with existing crime-mapping platforms and deliver continuous monitoring services.
What standards or ATC terms govern the Surat software tender 2025
Governing terms are defined by the buyer-uploaded ATC document and any IS/ISO standards specified therein. Confirm compliance with those terms, provide required certifications, and ensure alignment with the ATC for software support and monitoring services.
How to demonstrate eligibility for Surat police software procurement 2025
Demonstrate relevant experience in software support for crime mapping or similar government projects, provide financial documents showing stability, submit OEM authorizations if required, and prove ability to deliver proactive monitoring, along with compliance to ATC terms and EMD submission.
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Documents 3
GeM-Bidding-8686449.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS