Indian Army All-in-One Computer Tender West Delhi ISO 9001 2026
Bid Publish Date
17-Oct-2026, 12:46 pm
Bid End Date
27-Oct-2026, 1:00 pm
Location
Progress
Key Highlights
- • ISO 9001 certification requirement for bidder or OEM
- • Guaranteed service support with dedicated/toll-free number
- • Escalation matrix for service issues
- • End User Certificate handling via Buyer format
- • Up to 25% quantity variation during and after contract
- • Minimum GeM rating of 4.5
- • Submission of last three financial years IT returns and GST returns
Tender Overview
The Indian Army (Department Of Military Affairs) invites bids for an all-in-one computer procurement in WEST DELHI, DELHI. The tender lacks listed BOQ items and explicit quantity, but requires vendors to meet ISO 9001 certification and provide post-purchase service support. Bidder must have a GeM rating of at least 4.5 and submit financials for the last three years, along with GST returns. Key differentiator is the option clause allowing up to 25% quantity variation at contracted rates, influencing pricing and risk management. The contract emphasizes standardized after-sales support and End User Certificate handling, with compliance to buyer-defined formats. This opportunity targets suppliers capable of delivering compliant, support-ready all-in-one computers under fixed terms.
Key Specifications
-
Product: all-in-one computer
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Standards: ISO 9001 certified
-
Delivery variation: up to 25% additional quantity
-
Documentation: IT returns (3 years) + GST returns (3 months)
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Support: dedicated toll-free number and escalation matrix
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Ratings: GeM rating at least 4.5
Important Clauses
Payment Terms
Not specified in data; adhere to Buyer ATC terms
Delivery Schedule
Delivery starts from last date of original delivery order; extended period calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days
Penalties/Liquidated Damages
Not specified in data; ATC terms may include LDs per buyer terms
Bidder Eligibility
-
ISO 9001 certification either held by bidder or OEM
-
GeM rating of at least 4.5
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Submission of three years IT returns and GST returns
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PAN, GSTIN, cancelled cheque, EFT mandate supplied
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Capability to provide dedicated service support and escalation matrix
Tender Data
Bid Details
Quantity
3
Bid Type
Two Packet Bid
Bid Validity
170 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
all in one computer
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
South West delhi
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | South West delhi | South West delhi | - | - | 3 | 15 | - |
Authority Records
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Documents 3
GeM-Bidding-10051471.pdf
Main Document
Technical Specification/Buyer Specification Document
TECHNICAL
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
PAN Card copy
GSTIN copy
Cancelled cheque copy
EFT Mandate certified by Bank
ISO 9001 certification (bidder or OEM)
End User Certificate in Buyer format (if requested)
Copies of last three financial years IT returns (ending 31 Mar 2026)
Last three months GST returns
GeM rating evidence (≥ 4.5)
Technical bid documents and OEM authorizations (if applicable)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for the all-in-one computer tender in West Delhi?
Bidders must meet ISO 9001, GeM rating ≥ 4.5, and submit PAN, GSTIN, cancelled cheque, EFT mandate, and IT/GST returns for three years. Include OEM authorization if applicable and follow buyer ATC. Delivery terms allow up to 25% quantity variation at contract rates.
What documents are required for West Delhi computer procurement bid?
Submit PAN, GSTIN, cancelled cheque, EFT mandate, ISO 9001 certification, three years IT returns, three months GST returns, and GeM rating proof. End User Certificate format may be requested, along with service support details and escalation matrix.
What are the delivery terms for quantity variation in this tender?
Quantity can be increased by up to 25% at contracted rates. Delivery start is from the last date of the original order, with extended time calculated as (increased quantity/original quantity) × original delivery period, minimum 30 days.
Which standard is mandatory for bidders in this procurement?
Bidders must hold ISO 9001 certification, either for the bidder or the OEM of the offered all-in-one computer, ensuring quality management systems compliance.
What is required for service support in this tender?
Provide a dedicated toll-free service number and a formal escalation matrix for technical support, ensuring timely issue resolution during the contract period.
What are the GeM rating requirements for bidders in this tender?
Bidders must maintain a minimum GeM rating of 4.5 (out of 6) to qualify, with evidence submitted as part of the bid package.
What financial documents must accompany the bid submission?
Include copies of three IT returns ending 31 Mar 2026, three months GST returns, and the EFT mandate, with bank certification, to validate financial viability and compliance.
What is the eligibility criterion related to brand or OEM for this tender?
If the OEM provides the product, ensure OEM authorization is included, and ensure ISO 9001 certification is held either by the bidder or the OEM, with service support credentials.