Tender Notice for ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable wa in KOLKATA, WEST BENGAL

The eligibility requirements include being a registered entity with at least two years of relevant experience in maintenance services for water purification systems, a minimum average annual turnover of INR 1 Lakh, and submission of required certifications in line with the tender specifications. MSEs and Startups may be exempted from the experience criteria subject to providing appropriate documentation.

Bidders must include an OEM Authorization Certificate, financial statements demonstrating the minimum turnover, and experience-related documents. Any additional certificates specified in the Additional Terms & Conditions (ATC) must also be submitted to qualify.

The registration process requires potential bidders to ensure their entity is registered with the relevant authorities and that all required documentation is prepared for electronic submission through the tender platform.

Bidders must adhere to submission requirements as specified in the tender documents, typically allowed formats include PDF, Word documents, and spreadsheets, depending on the document type requested.

The technical specifications mandate that bidders provide maintenance services that meet the operational standards set forth by the Department of Military Affairs for water purification and conditioning systems, including the necessary expertise and equipment.

Yes, the maintenance services must comply with the quality standards outlined by the Department of Military Affairs, ensuring that all operational protocols and safety measures are strictly followed during service delivery.

Bidders must comply with all stipulated guidelines concerning operational safety and quality assurance as per military protocols. Additionally, compliance with ‘Make in India’ policies is encouraged.

The EMD requirement will be detailed in the tender document and must be submitted alongside the bid, typically in the form of a bank guarantee or equivalent deposit. Specific amounts are mentioned within the official document.

Upon the award of the contract, a performance security, usually as a percentage of the contract value, may be required to be submitted by the winner of the bid to ensure quality assurance and compliance with service terms.

Payment terms will be negotiated and clearly defined post award. It typically involves milestone payments based on the completion of maintenance tasks or agreed-upon deliverables.

Price evaluation considerations will account for both the technical score and the financial offer. The lowest priced, technically qualified bid will be prioritized as part of the evaluation process.

Submissions must be done electronically through the designated bidding portal outlined in the tender specifications to ensure a smooth and verified process.

Bidders should consult the provided tender documents for specific timelines regarding bid submission, evaluation periods, and the announcement of results, keeping in mind a two-day clarification period for technical queries.

The notification of results will be communicated electronically to all bidders via the platform used for submission, detailing the status of their bids and any further requirements if necessary.

MSEs will be granted exemptions concerning years of experience to promote participation. Specific benefits are detailed within the tender under special provisions.

Similar to MSEs, Startups may benefit from exemptions from certain experience criteria, promoting a more accessible bidding environment for emerging businesses.

Bidders are encouraged to adhere to local sourcing mandates and procurement rules that align with government initiatives to bolster the domestic economy and promote local products and services.

This tender description and FAQ section shall serve as a robust guide for potential bidders, outlining essential information and requirements for effective submission and participation.