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The Central Board Of Excise And Customs (cbec) invites bids for Manpower Outsourcing Services in Delhi with a focus on skilled DEO/Clerical staff and semi-skilled MTS for ICD Patparganj and other ICDs. A total of 18 positions are advertised: 13 DEO/Clerical (Graduates and above) and 5 MTS (Semi-Skilled), deployed across branches for a 12-month term from 01.11.2026 to 31.10.2027. Workdays are 26 days per month, 09:30 AM–06:00 PM, Monday–Saturday, excluding gazetted holidays. The contract aligns to government minimum wages and requires service providers with valid GST registration. Location: EAST DELHI, DELHI – 110031. The SOW emphasizes data entry, document scanning, file management, and general clerical duties, with flexible deployment across multiple ICDs for operational coverage.
Key differentiators include a fixed one-year engagement, adherence to government wage rules, and a strong emphasis on staff deployment across various offices ensuring broad coverage and continuity of administrative support. The tender targets established, compliant suppliers capable of supplying trained personnel for routine government office work.
Position: DEO/Clerical Staff (Graduates and above) – 13 posts
Position: MTS (Semi-Skilled) – 5 posts
Contract period: 01.11.2026 to 31.10.2027
Location: ICD Patparganj and other ICDs, Delhi
Working hours: 09:30 AM to 06:00 PM, 26 days/month
Wage policy: minimum government wages; GST registration required
Key Term 1: 12-month contract with 25% scope variation permitted
Key Term 2: Staff must be GST registered and sourced by a qualifying firm
Key Term 3: 18 total positions across DEO/Clerical and MTS roles
Not fully specified; standard govt norms apply; verify at bid stage. Ensure consistency with wage rules and GST compliance.
Deployment across ICD Patparganj and other ICDs; 26 working days per month during 12-month term.
Not explicitly stated; confirm criteria for non-performance, replacement of staff and service levels during evaluation.
GST registration valid for bidding entity
Proprietorship/Partnership/Company registered under applicable laws
Experience in manpower outsourcing to government offices (preferred)
Quantity
18
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
75
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; Admin , Manpower Outsourcing Services - Minimum wage - Semi-skilled; Not Required; Admin
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
15
Delivery Locations
1
Delivery Cities
East
Delivery Pincodes
110096
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sarika Parashar | 110096,Near Ghazipur Village | East | Delhi | 110096 | 13 | - | wage (INR) exclusive of GST : 937 Bonus (INR per day) : 0 EDLI (INR per day) : 4.69 EPF Admin Charge (INR per day) : 4.69 Optional Allowances 1 (INR per day) : 0 Optional Allowances 2 (INR per day) : 0 Optional Allowances 3 (INR per day) : 0 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 ESI (INR per day) : 0 Provident Fund (INR per day) : 112.44 Number of working days in a month : 26 Tenure/ Duration of Employment (in months) : 12 |
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST Registration certificate
PAN Card of the bidding entity
Proprietorship/Partnership/Company registration details
Experience certificates for similar manpower outsourcing
Financial statements (last 2-3 years)
Staff deployment plan and resume summaries
Any OEM authorizations or vendor registrations (if applicable)
Key insights about DELHI tender market
Bidders must be GST-registered entities (proprietorship/partnership/company) and provide 18 staff across DEO/Clerical and MTS categories for ICD Patparganj. The term runs 12 months from 01.11.2026 to 31.10.2027, with 26 working days per month and minimum wage compliance. Submit deployment plan and staff credentials.
Required documents include GST certificate, PAN, company registration, last 3 years financial statements, experience certificates in government manpower supply, staff deployment plan, and any OEM authorizations. Prepare staff resumes and proof of GST compliance for submission.
Eligible bidders must demonstrate GST registration, company registration, and prior experience in government or large-scale outsourcing. The DEO/Clerical role requires graduates or higher, with data entry and office administration capabilities. A robust deployment plan across ICDs improves eligibility standing.
MTS positions require semi-skilled personnel capable of routine office tasks, file movement, and basic data handling. Bidders should show staff training capabilities, background checks, and adherence to government wage orders, with staff availability across ICDs as per assignment needs.
The contract period spans from 01.11.2026 to 31.10.2027, with deployment aligned to 26 working days per month and standard government holidays. Ensure staffing plans meet these dates and obtain necessary approvals before award.
Wages must comply with applicable government minimum wages; contractors must maintain GST compliance and maintain transparent payroll records. Confirm any state-specific wage scales and timely disbursement to deployed staff in line with govt rules.
The contract requires 13 DEO/Clerical and 5 MTS to be deployed across ICD Patparganj and other ICDs in Delhi. Personnel will perform data entry, drafting, file management, scanning, and related clerical tasks as directed by officials.
Verify GST validity, corporate existence, prior government outsourcing experience, and deployment capability across multiple ICDs. Prepare deployment matrices, staff resumes, and compliance certificates. Ensure alignment with minimum wage rules and 26-day monthly work schedule.