Bank Of India UPS AMC Tender Muzaffarpur Bihar 2026 - Quarterly AMC for Pre-owned UPS in Bihar
Bid Publish Date
17-Oct-2026, 6:00 pm
Bid End Date
31-Oct-2026, 5:00 pm
Value
₹4,00,000
Location
Progress
Tender Overview
Organization: Bank Of India; Product/Service: Quarterly AMC/CMC for Pre-owned UPS (Numeric, APC, Uniline, MS); Estimated Value: ₹400,000; Location: Muzaffarpur, Bihar 842001; Procurement category focuses on AMC for UPS equipment with annual renewal potential and 25% scope flexibility. Tender emphasizes in-state service provider presence, dedicated support, and a defined escalation framework. No BOQ items are listed, indicating a service-oriented contract with post-installation maintenance requirements. The tender seeks reliable, vetted vendors capable of sustaining uptime for bank-grade power backup systems, with documented past experience. A 25% expansion allowance on scope or duration may be exercised by the buyer during contract issuance or execution.
Technical Specifications & Requirements
- Product/Service: AMC/CMC for Pre-owned UPS systems (Numeric, APC, Uniline, MS)
- Value & Quantity: ₹400,000 estimated; quarterly maintenance cadence
- Delivery/Service Area: Service provider office located within the state of the consignee (Bihar)
- Support: Dedicated toll-free service number; formal escalation matrix for service issues
- Experience Evidence: Acceptable proofs include client contract copies with invoices, execution certificates, or third-party release notes
- Documentation: Bidders must upload required certificates; non-submission risks rejection
- Flexibility Clause: 25% variation in quantity or duration permitted
- OEM/Brand: No explicit brand mandate; focus on UPS maintenance capabilities and certification readiness
- Compliance: Adherence to standard contractual terms and ATCs, with clear service-level expectations
Terms & Eligibility
- EMD: Not specified in tender data
- Office Location: Service provider must have a presence in the consignees' state (Bihar) with documentary proof
- Support: Dedicated toll-free number and escalation matrix required
- Past Experience: Valid proofs acceptable include contracts, invoices, client certifications, or release notes
- Certifications: Submission of required certificates is mandatory or bid may be rejected
- ** Bid Flexibility**: 25% quantity or duration adjustment allowed; service scope increase up to 25% with consent
- Financial Standing: Bidders must not be under liquidation or bankruptcy; undertaking required
Key Specifications
-
Product/service names: AMC/CMC for Pre-owned UPS units (Numeric, APC, Uniline, MS)
-
Estimated value: ₹400,000
-
Delivery/Support location: Bihar state service provider presence required
-
Service requirements: Quarterly maintenance; post-warranty support terms not specified
-
Experience proof: Contract/invoice-based or client execution certificates
Terms & Conditions
-
25% contract quantity/duration variation at issue and execution
-
Dedicated toll-free support and escalation matrix required
-
Office of service provider must be located in the consignee state (Bihar)
Important Clauses
Payment Terms
No explicit payment terms provided; contract allows 25% variation in scope/duration
Delivery Schedule
Quarterly maintenance cadence for UPS AMC; exact delivery timelines not specified
Penalties/Liquidated Damages
Not specified in available terms; escalation and contractual penalties may be part of ATC
Bidder Eligibility
-
In-state service presence evidenced by documentary proof
-
No liquidation or bankruptcy proceedings; undertaking required
-
Demonstrated experience in UPS AMC/CMC for similar systems
Tender Data
Bid Details
Quantity
98
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
12
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - AMC of UPS; Numeric, APC, Uniline, MS; Annual Maintenance Contract (AMC); Quarterly; No
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
38
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Muzaffarpur
Delivery Pincodes
842002
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Aditi Singh | 842002,Bank of India, Muzaffarpur Zonal Office, 2nd Floor, Yamuna Complex Mithanpura, Muzaffarpur Bihar | Muzaffarpur | Bihar | 842002 | 98 | - | Number of months within the contract period for which service is required : 36 |
Authority Records
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Documents 7
GeM-Bidding-10053334.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Past experience documents (contract copies with invoices, execution certificates, or client release notes)
Financial statements or solvency proof
Technical bid documents demonstrating UPS AMC capability
OEM authorization letters (if applicable)
Dedicated toll-free support contact details and escalation matrix
Any certificates requested in ATC/ corrigendum (if issued)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for the UPS AMC tender in Muzaffarpur Bihar 2026?
To bid, bidders must submit GST, PAN, past experience documents, financials, and technical bid with OEM authorizations. Ensure in-state service presence in Bihar, provide toll-free support details, and include an escalation matrix. The contract allows a 25% scope variation; confirm acceptance in the bid. Prepare quarterly AMC plan and service SLAs.
What documents are required for Bank Of India UPS AMC tender in Bihar?
Required documents include GST certificate, PAN card, past experience proofs (contracts/invoices or client execution certificates), financial statements, technical bid, OEM authorizations if applicable, and proof of dedicated toll-free support and escalation matrix. Upload all mandated certificates to avoid bid rejection.
What are the technical requirements for pre-owned UPS AMC in Bihar?
Technical scope covers AMC/CMC for pre-owned UPS units (Numeric, APC, Uniline, MS). While no explicit specs are listed, bidders should demonstrate UPS maintenance capabilities, service SLAs, and documentation of prior UPS AMC experience, with quarterly maintenance cycles and in-state service presence.
What is the estimated value and scope for the Bihar UPS AMC contract?
Estimated value is ₹400,000 for the AMC/CMC of pre-owned UPS units. The contract contemplates quarterly maintenance with possible 25% variation in scope or duration. Ensure service capability aligns with bank-grade uptime and provide detailed quarterly maintenance plans in the bid.
What are the eligibility criteria for service providers in this tender?
Eligibility includes non-liquidation status, documentary proof of in-state office in Bihar, demonstrated UPS AMC experience, and submission of all required certificates. A dedicated toll-free support line and escalation matrix are mandatory to ensure uninterrupted service.
How does the 25% variation clause affect the UPS AMC contract?
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issuance or during execution. Vendors must accept revised scope, and for lumpsum services, the scope/value may increase by up to 25% with service provider consent.