IOCL Paradip Refinery steam leaks service tender Odisha 2026 – Agency for attending offsite & utilities steam leaks ISO 9001 service contract

Tender Overview

The Indian Oil Corporation Limited invites a domestic agency to provide an on-site and off-site service for attending steam leaks in IOCL Paradip Refinery’s offsite and utilities area, Odisha. The contract is a one-time, two-bid service engagement with a 24-month duration from site handover. Estimated value is ₹8,753,193.91 with an EMD of ₹22,000 payable via IOCL portal or bank transfer. The procurement follows GeM bidding and emphasizes local capability for emergency leak response at Paradip, ensuring continuous refinery operations. The project requires a qualified service provider capable of rapid response and safe steam leak mitigation within the IOCL Paradip Refinery boundary. The scope targets reliability in critical utility systems, with the tender built around a standard of compliance for domestic bidders and vendor code integration for EMD handling. This tender is issued to ensure timely leak resolution and safety in a high-risk industrial setting, with a focus on vendor readiness for a 24-month service window.

Technical Specifications & Requirements

• Product/Service: Agency services for attending steam leaks in offsite and utilities area of IOCL Paradip Refinery, Odisha.
• Duration: 24 months from the date of site handover.
• Estimated value: ₹8,753,193.91; EMD: ₹22,000.
• Bid type: Domestic, under a Two Bid System; One-Time Job; Service Contract.
• EMD options: ₹22,000 via epayone IOCL portal or bank transfer; Bank Guarantee for EMD above ₹1 Lakh.
• Location: Paradip Refinery, Odisha; IOCL Paradip Refinery regulatory and safety context.
• Pre-bid: NIL; Tender documents downloadable from GeM.
• Key dates: Start date and submission deadlines per GeM schedule; techno-commercial opening later as notified.
• Documentation: Mandatory certifications and vendor-qualification documentation per ATC; compliance with IOCL terms and MSE policy where applicable.
• No technical specifications are listed in the tender data; bidders should prepare for standard leak-response service requirements and safety/regulatory alignment.

Terms, Conditions & Eligibility

• EMD: ₹22,000; payment via IOCL epayone or online transfer; bank guarantee option for higher values.
• Eligibility: Domestic bidder; compliance with Measured Purchase Preference for MSEs where applicable; must be service provider for offered service.
• Duration & delivery: 24 months from site handover; no pre-bid meeting; bid opening per GeM schedule.
• Documentation: Ensure submission of GST, PAN, experience certificates, financial statements, and OEM authorizations per T&Cs; non-submission risks rejection.
• Payment terms: Not specified beyond standard IOCL policy in the ATC; bidders should prepare for milestone or post-delivery payment as per contract.
• Penalties: Not explicitly stated; bidders should clarify LD/penalty terms in techno-commercial bid; ensure risk mitigations for steam-leak response.
• Warranty/AMC: Absent in data; bidders should seek clarity on service-level commitments and post-service support.