Progress
Quantity
1
Bid Type
Two Packet Bid
Organisation: Defence Research And Development Organisation (DRDO). Product/Service: Annual Maintenance Contract (AMC) for a customized LCMS system, Thermo Fisher Scientific, LCQ Fleet Serial No LCF10698. Scope: 2-year AMC with 2 preventive maintenance events per year and 2 breakdown visits per year. Location: DRDO facilities in India (defense sector). Estimated value: Not disclosed; EMD: Not disclosed. Unique aspect includes required evidence of expertise and detailed client testimonials. A mandatory reporting upon award and adherence to service levels is emphasized. The contract allows quantity/duration adjustments up to 25% at award and post-issuance. This procurement is governed by GeM terms and customized ATC clauses.
The tender provides limited technical data. Key extractable requirements from the ATC emphasize:
Long-tail keywords: DRDO tender in India, LCMS AMC bid, Thermo Fisher LCQ Fleet service contract, GeM customized AMC terms, LCMS calibration maintenance India, government lab equipment AMC requirements
Product/Service: AMC for Thermo Fisher LCQ Fleet LCMS (pre-owned)
Estimated value: Not disclosed
EMD: Not disclosed
Delivery: On-site service during office hours at DRDO facilities
Experience: Service engineers with at least 2 years’ experience
Maintenance: 2 preventive maintenance visits per year; 2 breakdown visits per year
Two-year AMC with potential 25% adjustment in quantity or duration
Breakdown response within 48 hours; two breakdowns per year
Two preventive maintenance events per year with LCMS calibration
Not specified in tender data; GeM ATC terms apply
On-site maintenance during office hours; response within 48 hours for breakdowns
Penalties for delayed service; termination rights reserved by DRDO Head
Experience in servicing LCMS or similar analytical instruments
Minimum 2 years’ service engineer experience
Evidence of multinational/government lab testimonials (3 required)
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - LCMS Model LCQ Fleet Serial No LCF10698; Thermo Fisher Scientific; Annual Maintenance Contract (AMC); 2 Preventive maintenance and 2 Breakdown visit per Year; No
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
National Institute Of Pharmaceutical Education And Research (niper) Guwahati
KAMRUP, ASSAM
Export Inspection Council Of India (eic)
Birbal Sahni Institute Of Palaeobotany
LUCKNOW, UTTAR PRADESH
Birbal Sahni Institute Of Palaeobotany
Birbal Sahni Institute Of Palaeobotany
LUCKNOW, UTTAR PRADESH
Tender Results
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GST certificate
PAN card
Experience certificates showing prior service of LCMS or similar analyzers
Financial statements for last 2 years
Evidence of EMD/security deposit (if applicable in GeM ATC)
Technical bid documents demonstrating capability with LCMS calibration and maintenance
OEM authorizations or proof of service capability for Thermo Fisher LCMS
Customer testimonials from multinational/government labs (minimum 3)
Extended Deadline
21-Jan-2026, 10:00 am
Opening Date
21-Jan-2026, 10:30 am
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | THERMO FISHER SCIENTIFIC INDIA PRIVATE LIMITED Under PMA | 21-01-2026 09:46:06 |
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | THERMO FISHER SCIENTIFIC INDIA PRIVATE LIMITED Under PMA | Item Categories : Customized AMC/CMC for Pre-owned Products - LCMS Model LCQ Fleet Serial No LCF10698; Thermo Fisher |
Key insights about ASSAM tender market
Bidders must demonstrate LCMS service capability, provide OEM authorizations, and submit customer testimonials (3), GST, PAN, financials, and EMD as applicable. The AMC runs for two years with 2 preventive maintenances and 2 breakdown visits per year; include 48-hour breakdown response commitment.
Submit GST certificate, PAN card, experience certificates for LCMS servicing, financial statements, OEM authorization, and at least three multinational/government lab testimonials. Include service capability details and a reported handover upon award.
Requirements include on-site office-hour service, minimum 2 years’ technician experience, 2 preventive maintenance visits per year with LCMS calibration, and 48-hour breakdown response. Pre-owned Thermo Fisher LCQ Fleet knowledge is essential.
Breakdown calls must be attended within 48 hours of logging, with two breakdown visits allocated per year, alongside two preventive maintenances every year for the two-year AMC.
AMC duration is two years with option to adjust contract quantity or duration by up to 25% at bid issuance and after award, as per the buyer-added clause.
Penalties apply for delays or unsatisfactory service; contract termination may be invoked by the Head of the DRDO facility, with payments limited to the period of satisfactory service rendered.
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📍 AHMEDABAD, GUJARAT
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS