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DRDO LCMS AMC Tender for Thermo Fisher LCQ Fleet LCMS 2-Year AMC 2025

Bid Publish Date

06-Jan-2026, 5:02 pm

Bid End Date

16-Jan-2026, 10:00 am

Location

SONITPUR , ASSAM

Progress

Issue06-Jan-2026, 5:02 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • DRDO procurement for customized AMC/CMC of pre-owned LCMS equipment
  • • Thermo Fisher LCQ Fleet LCMS, Serial No LCF10698
  • • Two-year AMC with 2 preventive maintenances and 2 breakdown visits annually
  • • Breakdown response time: 48 hours; office-hours service window
  • • Eligibility: minimum 2 years’ engineer experience; OEM familiarity; customer testimonials (3) from multinational or government labs
  • • Penalty regime for delays; 25% quantity/duration adjustment allowed at issue/award

Categories 20

FLEET OWNER TECHNICAL SERVICES BUILDING MAINTENANCE MAINTENANCE CONTRACT OF ELECTRONIC REFRIGERATED INCUBATORS AMC OF COMPUTER OPERATION MAINTENANCE WATER LEVEL RECORDER AMC OF DESKTOP AMC OF ELECTRONIC MOBILE VEHICLE OTHER SERVICE ULTRA SOUND THERAPY MOTOR VEHICLES MACHINE PRINTER REPAIR MACHINERY REPAIRS AMC OF AIR CONDITION MICROCENTRIFUGES ROUTINE MAINTENANCE

Tender Overview

Organisation: Defence Research And Development Organisation (DRDO). Product/Service: Annual Maintenance Contract (AMC) for a customized LCMS system, Thermo Fisher Scientific, LCQ Fleet Serial No LCF10698. Scope: 2-year AMC with 2 preventive maintenance events per year and 2 breakdown visits per year. Location: DRDO facilities in India (defense sector). Estimated value: Not disclosed; EMD: Not disclosed. Unique aspect includes required evidence of expertise and detailed client testimonials. A mandatory reporting upon award and adherence to service levels is emphasized. The contract allows quantity/duration adjustments up to 25% at award and post-issuance. This procurement is governed by GeM terms and customized ATC clauses.

Technical Specifications & Requirements

The tender provides limited technical data. Key extractable requirements from the ATC emphasize:

  • AMC duration of two years for the LCMS instrument (Thermo Fisher LCQ Fleet).
  • Service engineer qualification: minimum 2 years of hands-on experience with the same/similar equipment; must carry company ID card.
  • Response time: 48 hours for breakdown calls; annual breakdown visits capped at 2.
  • Preventive maintenance: 2 visits per year with calibration of LCMS; maintenance cadence every six months.
  • Deliverables include an initial turnover/report on equipment handover at contract award and ongoing performance assurance.
  • Penalties for delays and non-compliance are specified in the GeM terms and the organization’s penalty schedule.

Terms, Conditions & Eligibility

  • AMC period: two years with scope for 25% quantity/duration adjustment at bid/award.
  • Experience: provider must have relevant expertise; must submit a detailed client list including at least three testimonials from multinational or government labs.
  • Delivery & Performance: breakdown calls attended within 48 hours; two preventive maintenance visits per year; on-site service during office hours.
  • Penalties: penalties for unsatisfactory service and potential contract termination; final decision rests with the Head of DRDO facility.
  • Documentation: service engineer credentials, company ID, OEM familiarity, and adherence to GeM ATC terms are implied.

Long-tail keywords: DRDO tender in India, LCMS AMC bid, Thermo Fisher LCQ Fleet service contract, GeM customized AMC terms, LCMS calibration maintenance India, government lab equipment AMC requirements

Key Specifications

  • Product/Service: AMC for Thermo Fisher LCQ Fleet LCMS (pre-owned)

  • Estimated value: Not disclosed

  • EMD: Not disclosed

  • Delivery: On-site service during office hours at DRDO facilities

  • Experience: Service engineers with at least 2 years’ experience

  • Maintenance: 2 preventive maintenance visits per year; 2 breakdown visits per year

Terms & Conditions

  • Two-year AMC with potential 25% adjustment in quantity or duration

  • Breakdown response within 48 hours; two breakdowns per year

  • Two preventive maintenance events per year with LCMS calibration

Important Clauses

Payment Terms

Not specified in tender data; GeM ATC terms apply

Delivery Schedule

On-site maintenance during office hours; response within 48 hours for breakdowns

Penalties/Liquidated Damages

Penalties for delayed service; termination rights reserved by DRDO Head

Bidder Eligibility

  • Experience in servicing LCMS or similar analytical instruments

  • Minimum 2 years’ service engineer experience

  • Evidence of multinational/government lab testimonials (3 required)

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates showing prior service of LCMS or similar analyzers

4

Financial statements for last 2 years

5

Evidence of EMD/security deposit (if applicable in GeM ATC)

6

Technical bid documents demonstrating capability with LCMS calibration and maintenance

7

OEM authorizations or proof of service capability for Thermo Fisher LCMS

8

Customer testimonials from multinational/government labs (minimum 3)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for DRDO LCMS AMC tender in India 2025

Bidders must demonstrate LCMS service capability, provide OEM authorizations, and submit customer testimonials (3), GST, PAN, financials, and EMD as applicable. The AMC runs for two years with 2 preventive maintenances and 2 breakdown visits per year; include 48-hour breakdown response commitment.

What documents are required for DRDO AMC bidding

Submit GST certificate, PAN card, experience certificates for LCMS servicing, financial statements, OEM authorization, and at least three multinational/government lab testimonials. Include service capability details and a reported handover upon award.

What are the technical requirements for LCMS AMC

Requirements include on-site office-hour service, minimum 2 years’ technician experience, 2 preventive maintenance visits per year with LCMS calibration, and 48-hour breakdown response. Pre-owned Thermo Fisher LCQ Fleet knowledge is essential.

What is the breakdown response time for DRDO AMC

Breakdown calls must be attended within 48 hours of logging, with two breakdown visits allocated per year, alongside two preventive maintenances every year for the two-year AMC.

What is the duration and quantity flexibility in this AMC

AMC duration is two years with option to adjust contract quantity or duration by up to 25% at bid issuance and after award, as per the buyer-added clause.

What penalties apply for non-compliance in DRDO AMC

Penalties apply for delays or unsatisfactory service; contract termination may be invoked by the Head of the DRDO facility, with payments limited to the period of satisfactory service rendered.

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