Southern Railway Smartphones (V3) Tender Kerala 2026 – 1-Year Warranty, GST Compliance, Thiruvananthapuram

Tender Overview

Southern Railway invites bids for the Smartphones (V3) category, with the supply scope limited to the goods component and delivery to the Senior Section Engineer, Telecom, Wireless, Railway Divisional Office, Thiruvananthapuram, Kerala. Estimated value is ₹187,590.00. The bid requires GST-compliant invoicing on the GeM portal and delivery/installation at the consignee address if included. The contract emphasizes a 1-year warranty from final acceptance and mandates OEM warranty certificates at delivery. A robust after-sales network in India with service centers near consignee locations is expected. This procurement focuses on supplying standard smartphone hardware with supplier-supported installation/commissioning where applicable, ensuring timely delivery and full compliance with GeM documentation requirements. Key differentiator includes mandatory service capability and GST processes, with price to include all costs.

Technical Specifications & Requirements

• Product category: Smartphones (V3) with generic hardware/feature expectations
• Core components: RAM (in GB), Internal storage (in GB), Operating system, Form factor, Display sizes (outer and inner), Front and rear camera resolutions (MP), Battery capacity (mAh)
• Warranty: 1 year standard warranty; extended warranty option as per terms; OEM warranty certificates required at delivery
• Compliance: GST invoice upload and GST payment screenshot on GeM; installation/commissioning to the consignee if included
• Logistics: Delivery to the specified consignees in Kerala; scope of supply includes all cost components in bid price
• After-sales: Establishment of service centers in India with contact details near consignee locations

Terms, Conditions & Eligibility

• EMD/ BID security: Not explicitly specified in the data; bidders must adhere to GeM ATC requirements
• Delivery timeline: Not explicitly specified; installation/commissioning included if within scope
• Payment terms: Invoices to reflect GST compliance; payment terms aligned with GeM/Purchase Order
• Documents: Upload GST invoice and GST portal payment screenshot; OEM authorizations and service network details
• Warranty/penalties: 1-year warranty from final acceptance; service escalation for breakdowns during guarantee period; service centers to be uploaded with bid
• Eligibility criteria: Demonstrated OEM support in India; ability to supply goods with required warranty and after-sales network