Custom Bid for Services - 200142978 - Mega Contract for Electrical Maintenance at NTPC Bongaigaon
Ntpc Limited
KOKRAJHAR, ASSAM
Posted:
9 June 2025
Closed:
7 July 2025
GEM
GEM
NTPC Limited Maintenance Contract for Hitachi ACs in Bhubaneswar, Odisha 2026
Progress
Issue30-Jun-2026, 5:40 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
3
Tender Overview
• Organization: NTPC Limited. The procurement seeks a 2-year maintenance contract for Hitachi make air conditioners housed at NTPC Guest House, Bhubaneswar, Odisha (751001). Estimated value: ₹578,046.60. Scope covers ongoing servicing and preventive maintenance for in-house AC units, ensuring operational reliability within the guest facility. The bid includes an optional quantity/duration variation up to 50%, either extending or reducing work scope as per contract issuance, with bidder consent. Presence of MSE purchase preference is noted, with eligibility dependent on service provision and documentary evidence. Unique context: government-maintained guest house cooling systems requiring regular, manufacturer-aligned maintenance to minimize downtime.
Technical Specifications & Requirements
- Product/Service: 2-year maintenance contract for Hitachi make ACs at NTPC Guest House, Bhubaneswar.
- Location: Khordha, Odisha (751001).
- Estimated Value: ₹578,046.60.
- Standards/Compliance: Not explicitly listed in tender data; bidder must ensure compatible service for Hitachi split/commercial AC units; OEM alignment implied by requirement.
- Delivery/Service Scope: Routine preventive maintenance, on-call fault diagnostics, parts replacement as per manufacturer guidelines, and timely servicing to minimize guest house downtime.
- Eligibility/Experience: Service provider of the offered service; MSE benefit eligible if within policy and documentation proves service capability.
- Documents/Evidence: Bid must include OEM authorizations and service capability for Hitachi AC maintenance.
Terms, Conditions & Eligibility
- EMD: Not specified in data.
- Purchase Preference: MSE eligibility with documentary evidence; price matching within L-1+15% considered for award of 100% value if criteria met.
- Quantity/Duration Flexibility: Up to 50% increase/decrease at contract issue or during execution with consent.
- Payment/Delivery: Not detailed; standard government terms likely apply post-award; ensure compliance with service SLAs and warranty/AMC norms.
- Other Terms: Bidder must be the service provider for the offered maintenance; BOM/ATC files uploaded by buyer; BOQ shows no items.
Key Specifications
-
- Product/Service: Hitachi air conditioner maintenance (2-year contract)
-
- Location: NTPC Guest House, Bhubaneswar, Odisha
-
- Estimated value: ₹578,046.60
-
- EMD: Not specified
-
- Standards/Certifications: OEM alignment implied (Hitachi maintenance capabilities required)
-
- Delivery/Service Scope: Preventive maintenance, fault diagnosis, potential parts replacement
-
- Eligibility: Service provider of the offered service; MSE preference eligibility
Terms & Conditions
-
Purchase preference available for MSEs with documentary evidence
-
Quantity or duration can be adjusted up to 50% with consent
-
Bidder must be the service provider for the offered maintenance
-
EMD amount not specified in tender data
Important Clauses
Payment Terms
Not specified in data; standard government terms likely apply upon service delivery and acceptance
Delivery Schedule
2-year maintenance contract term; variations up to 50% allowed at issue with bidder consent
Penalties/Liquidated Damages
Not specified in data; likely to be defined in contract issuance and service level agreements
Bidder Eligibility
-
Must be the service provider for the offered Hitachi AC maintenance
-
Must provide OEM authorization from Hitachi
-
Must demonstrate prior experience in AC maintenance for similar installations
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - 800064487 02 YEARS MAINTENANCE CONTRACT FOR HITACHI MAKE ACs IN NTPC GUEST HOUSE, BHUBANESWAR
Authority Records
MINISTRY OF POWERNTPC LIMITED
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Documents 12
GeM-Bidding-9534379.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
BOQ Document
BOQ
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar AC maintenance
4
Financial statements or turnover proof
5
EMD/Security deposit documents (if applicable)
6
Technical bid documents demonstrating Hitachi AC maintenance capability
7
OEM authorization letter from Hitachi
8
Purchase preference documentation for MSE (if claiming MSE) with policy references
Frequently Asked Questions
Key insights about ODISHA tender market
How to bid for NTPC Hitachi AC maintenance in Bhubaneswar 2026
To bid, ensure you are the service provider for Hitachi AC maintenance and possess OEM authorization. Submit GST, PAN, experience certificates, financials, EMD docs (if required), and technical bid proving maintenance capability. The tender includes 2-year service scope with possible 50% variation; ensure MSE eligibility documentation if claiming preference.
What documents are required for NTPC Bhubaneswar AC maintenance bid
Mandatory submissions include GST certificate, PAN, experience certificates for similar AC maintenance, financial statements, OEM authorization from Hitachi, and technical bid. If claiming MSE preference, provide documentary evidence per policy; ensure submission aligns with buyer terms.
What are the technical specifications for Hitachi AC maintenance in Odisha
Specifications require comprehensive Hitachi AC maintenance for guest house units, including preventive maintenance, fault diagnosis, and parts replacement per OEM guidelines. Exact unit models are Hitachi; ensure service capability and warranty support as per Hitachi standards.
When is the procurement window for NTPC Bhubaneswar AC service
The data does not specify dates; bidders should monitor NTPC procurement notifications for the 2-year maintenance contract, with potential quantity/duration changes up to 50% at contract issuance.
What is the EMD amount for the Hitachi AC maintenance tender
EMD amount is not disclosed in the tender data. Bidders should verify during tender disclosure and prepare applicable deposit or online security as per NTPC policy if required.
What are the purchase preference rules for MSE bidders in this tender
MSE bidders meeting service criteria can get purchase preference; if L-1 price is exceeded by within 15% of the MSE price band, MSEs may be matched for 100% contract value, subject to documentary evidence and policy terms.
What delivery/maintenance milestones are expected for NTPC guest house ACs
The contract envisions ongoing preventive maintenance over 2 years with on-call fault servicing. Specific SLAs and penalties are not listed; ensure capability to perform timely diagnostics and replacements per Hitachi guidelines.
How to ensure OEM-compliant maintenance for Hitachi AC units
Secure an OEM authorization letter from Hitachi and present service capability evidence for Hitachi-approved maintenance. Include warranty terms, available spare parts, and technician certifications to comply with OEM standards.
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Documents 12
GeM-Bidding-9534379.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
BOQ Document
BOQ
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS