Indian Army Behind the Ear Hearing Aid (Digital) Tender 2026 Rajasthan ISO 9001 BIS BIS-Approved

Tender Overview

The Indian Army and Department of Military Affairs invite bids for a Behind the Ear Hearing Aid (Digital) sub-category (Q2). The procurement emphasizes OEM authorization, ISO 9001 compliance, and BIS/type test certifications, with emphasis on service support in India. A flexible quantity clause allows up to 50% variation from bid quantity, and delivery timelines align with order dates and extended periods per option usage. The scope targets suppliers with prior government experience and verified manufacturing/supply of similar hearing devices. Notably, the bid requires robust documentation (PAN, GST, EFT mandate) and registered after-sales capability for imported products. The opportunity calls for a compliant, serviceable, and standards-driven solution for military hearing assistance.

Technical Specifications & Requirements

• Category: General features including Device Programming, Microphone, and Induction Coil/Telecoil with Sensitivity at 10 mA/m
• Product features: Minimum number of channels/bands; minimum programs for varied listening conditions; AGC/Compression; adjustable tone control
• Warranty: Options for comprehensive warranty via bidding; supersedes standard catalogue warranty when opted
• Standards & certifications: ISO 9001 certified supplier; mandatory BIS/type-test certificates; material test certificates to be supplied with delivery
• OEM/Importer notes: For imported items, OEM/authorized seller must have India-based after-sales support and registered office; OEM authorization required with bid
• EMD/Price considerations: Noted terms require bid compliance with delivery timeframes and option-based quantity adjustments; no explicit EMD amount provided in data

Terms, Conditions & Eligibility

• Delivery & option clause: Purchaser may increase/decrease quantity up to 50%, with extended delivery period calculated as (additional/Original) × Original days, minimum 30 days
• Experience criteria: Bidder or OEM must have at least 3 years of regular manufacturing/supply of similar category products to government entities
• Documentation: Submit PAN, GSTIN, cancelled cheque, EFT mandate; ensure OEM authorization and ISO 9001 certifications are included
• Quality & testing: Material test certificate required; supplier must provide BIS/licence and type test certificates
• Vendor code creation: Required documentation for vendor onboarding and EFT details
• Warranty/after-sales: Comprehensive warranty option available via bid if selected; ensure service network in India